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There are now 10 Remote Jobs at QuickMail.io tagged Marketing, and Support
such as No bs marketer & growth enthusiast, No BS Marketer Growth Enthusiast and Superhero for Customer success needed

There are now 10 Remote Jobs at QuickMail.io tagged Marketing, and Support
such as No bs marketer & growth enthusiast, No BS Marketer Growth Enthusiast and Superhero for Customer success needed

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This month

2017-03-08FlexibleRemote

QuickMail.io

Technical Support Hero


QuickMail.io


support

support

21d

Apply

2.5 years ago, I started QuickMail.io, an internet application that allows users to send automated emails as well as follow-ups if no reply is detected (super useful to help start-ups and sales teams).
2017-03-06FlexibleRemote

QuickMail.io

Passionate Rails Developer (+ AngularJS)


QuickMail.io


dev

javascript

angularjs

ruby

dev

javascript

angularjs

ruby

22d

Apply

2.5 years ago, I started QuickMail.io, an internet application that allows users to send automated emails as well as follow-ups if no reply is detected (super useful to help start-up and sales teams).
2017-03-06FlexibleRemote

QuickMail.io

Passionate Rails Developer


QuickMail.io


dev

ruby

digital nomad

dev

ruby

digital nomad

22d

Apply

2.5 years ago, I started QuickMail.io, an internet application that allows users to send automated emails as well as follow-ups if no reply is detected (super useful to help start-up and sales teams).

This year

2016-07-13FlexibleRemote

QuickMail.io

Customer Support Champion


QuickMail.io


support

non tech

support

non tech

9mo

Apply

Fancy a change this summer and join a kick ass team?

https://youtu.be/3lnvAtMDWqE (who will you be working with)

POSITION SUMMARY

We are looking for a Customer Support Champion to make our support consistently exceptional.

This position full-time and 100% remote.

DISQUALIFIERS: PLEASE DO NOT APPLY TO THIS POSITION IF YOU:
  • Have less than 2 years of Customer Support experience
  • Have never worked remotely before
  • Don’t like exploring other countries
If none of these things can be said of you, then please continue reading…

ROLES AND RESPONSIBILITIES
  • Answer customer support tickets and gather business intelligence (you’ll be my eyes and ears).
  • Put in place processes & policies to make sure customer experience is consistent and always awesome.
  • Develop ongoing improvement initiatives for customer support, establish KPI & drive them.
  • Design, build & maintain well organized help-center with video tutorials and articles, to reduce amount of trivial support requests.
  • Good opportunity to lead a small growing team.

SKILL REQUIREMENTS
To be our Customer Support Champion requires a number of skills including:

  • Excellent interpersonal and communication skills.
  • Excellent organizational skills (don’t drop any ball)
  • Great at understanding priorities and executing in order of importance.
  • Self directed & motivated (previous track record of working remotely unsupervised). 
  • Experience building processes and systems to improve workflows.
  • Have a webcam & stable internet. The magic word is unicorn (add this to the form).
  • Be comfortable with technology to be able to understand how the product works internally without any problem.

ADDITIONAL INFORMATION

Here are the values we stand for: https://quickmail.io/values

We’ll be accepting applicants until the position is successfully filled.

To apply: https://docs.google.com/forms/d/1mFVaxYhEUnZeJ2Il2mOQoKjOK9hCEBtXX0SwmxfiZ1M/viewform

2016-03-22FlexibleRemote

QuickMail.io

Proactive & Self-Motivated Customer Support


QuickMail.io


support

non tech

support

non tech

1yr

Apply

DESCRIPTION


We are growing again!

--------------------------------------------------------------------------------------
1. No agencies will be considered.
2. We are super busy, so please don't add to our support.
3. Contacting us through other channels (twitter/linkedin/facebook/...) won't improve your chances.
--------------------------------------------------------------------------------------

How This Job is Different

Working for a small company such as QuickMail means a lot of freedom and ability to build close bonds with each user. We strive to be anti-corporate, we remove all possible walls between the user and us to truly deliver exceptional experience.

We don't plan on dominating the world, grow a 500 people company and exit with an IPO...

We believe in slow and solid growth where we can serve our customer base with great care while staying a small team (think BaseCamp/37 signals). It's not a sprint, it's a marathon.

You will work hand in hand with the founder and find ways to exceed customer expectations, adding as much value as possible for our user base while building our processes.

We also want people to grow on a personal level. We apply sound management principles with all employees as laid out by those awesome guys from manager-tools.com. Magic word is Unicorn.

Happiness, curiosity as well as personal development is highly valued.

Who we are

QuickMail is a sales automation tool for sending B2B cold emails. Small and medium businesses use it to reach out to potential customers in their market and grow their business.

We are a 100% customer funded start-up, we hit product market fit very fast and we grew 4% on a weekly basis in 2015.

No investors to please, decisions are made fast between you and the founder for the good of the customers.
We care about helping our customers deeply, if this means recommending another tool more suited to their needs, so be it.

Check out our values here (as read by users): http://quickmail.io/values/ and unlike most corporate BS, we do stand by this (I have countless examples to demonstrate it). Please don't apply if this doesn't resonate with you, you won't be happy here.

The work
We work remotely and have flexible hours. We are metrics and result driven, we are more focus on achievement than business.

This is a full-time paid position. We want you to be 100% dedicated on QuickMail, no side jobs allowed.

You’ll be in charge of helping users, building relationship, taking care of feedback/feature requests, building knowledge database, making tutorial videos...
REQUIREMENTS

  • You have 2 years experience in a previous support position.
  • You have 2 years experience in a fully remote position.
  • You are native English speaker.
  • You are a people person AND technical too.
  • You relish challenges. Coming up with ideas and executing on them in a self reliable manner. In short: you don’t need someone to tell you what to do next and you are able to drive results.
  • Know how we approach applications before applying.
  • Excellent at relating with people and communicating, be it in writing (email / live chat) or in video (youtube / skype).
  • Being concise, well organized, attention to details.

BENEFITS
You will…

  • Help growing support with your ideas.
  • Have direct access to the founder who understand the importance of delighting users.
  • Work remotely from anywhere in the world. No need to commute to work.
  • Invent your own job title as long as it's fun and original (we don't have any official ones here)
  • Receive a Kindle book (related to work) of your choice each month to stay on top of things.

To apply: https://quickmail-dot-io.workable.com/jobs/226594/candidates/new

2016-02-09FlexibleRemote

Quickmail-Io

Customer Success Superhero


Quickmail-Io


support

non tech

support

non tech

1yr

Apply

- No agencies will be considered -

How This Job is Different

Working for a small company such as QuickMail means a lot of freedom and ability to build close bonds with each user. We strive to be anti-corporate, we remove all possible walls between the user and us to truly deliver exceptional experience.

We don't plan on dominating the world, grow a 500 people company and exit with an IPO...

We believe in slow and solid growth where we can serve our customer base with great care while staying a small team (think BaseCamp/37 signals). It's not a sprint, it's a marathon.
You will work hand in hand with the founder and find ways to exceed customer expectations, adding as much value as possible for our user base while building our processes.

We also want people to grow on a personal level. We apply sound management principles with all employees as laid out by those awesome guys from manager-tools.com.

Happiness, curiosity as well as personal development is highly valued.

Who we are

QuickMail is a sales automation tool for sending B2B cold emails. Small and medium businesses use it to reach out to potential customers in their market and grow their business.

We are a 100% customer funded start-up, we hit product market fit very fast and we grew 4% on a weekly basis in 2015.

No investors to please, decisions are made fast between you and the founder for the good of the customers.
We care about helping our customers deeply, if this means recommending another tool more suited to their needs, so be it.

Check out our values here (as read by users): http://quickmail.io/values/ and unlike most corporate BS, we do stand by this (I have countless examples to demonstrate it). Please don't apply if this doesn't resonate with you, you won't be happy here.

The work

We work remotely and have flexible hours. We are metrics and result driven, we are more focus on achievement than business.

This is a full-time paid position.

You’ll be in charge of producing videos tutorial, assisting support, building customer success from the ground up, designing processes for both support and customer success.

Your primary role will be to help user shine and succeed through good videos and then personal advice. You'll be taking care of user feedback and feature requests.

---

REQUIREMENTS

  • You are native English speaker. You have a calm and confident voice. Morgan Freeman voice a plus for male applicants :)
  • You are a people person AND technical too.
  • You relish challenges. Coming up with ideas and executing on them in a self reliable manner. In short: you don’t need someone to tell you what to do next and you are able to drive results.
  • Excellent at relating with people and communicating, be it in writing (email / live chat) or in video (youtube / skype).
  • Being concise, well organized, keeping track of details.

    ---

    BENEFITS

    You will…

  • Get to grow the customer success and support department.
  • Work directly with the founder who understand the importance of delighting users.
  • Work remotely from anywhere in the world. No need to commute to work.
  • Receive a Kindle book (related to work) of your choice each month to stay on top of things.
2016-02-08FlexibleRemote

QuickMail.io

The Clark Kent Of Customer Success


QuickMail.io


support

non tech

support

non tech

1yr

Apply


- No agencies will be considered -

How This Job is Different

Working for a small company such as QuickMail means a lot of freedom and ability to build close bonds with each user. We strive to be anti-corporate, we remove all possible walls between the user and us to truly deliver exceptional experience.

We don't plan on dominating the world, grow a 500 people company and exit with an IPO...

We believe in slow and solid growth where we can serve our customer base with great care while staying a small team (think BaseCamp/37 signals). It's not a sprint, it's a marathon.
You will work hand in hand with the founder and find ways to exceed customer expectations, adding as much value as possible for our user base while building our processes.

We also want people to grow on a personal level. We apply sound management principles with all employees as laid out by those awesome guys from manager-tools.com.

Happiness, curiosity as well as personal development is highly valued.

Who we are

QuickMail is a sales automation tool for sending B2B cold emails. Small and medium businesses use it to reach out to potential customers in their market and grow their business.

We are a 100% customer funded start-up, we hit product market fit very fast and we grew 4% on a weekly basis in 2015.

No investors to please, decisions are made fast between you and the founder for the good of the customers.
We care about helping our customers deeply, if this means recommending another tool more suited to their needs, so be it.

Check out our values here (as read by users): http://quickmail.io/values/ and unlike most corporate BS, we do stand by this (I have countless examples to demonstrate it). Please don't apply if this doesn't resonate with you, you won't be happy here.

The work

We work remotely and have flexible hours. We are metrics and result driven, we are more focus on achievement than business.

This is a full-time paid position.

You’ll be in charge of producing videos tutorial, assisting support, building customer success from the ground up, designing processes for both support and customer success.

Your primary role will be to help user shine and succeed through good videos and then personal advice. You'll be taking care of user feedback and feature requests.

REQUIREMENTS
  • You are native English speaker. You have a calm and confident voice. Morgan Freeman voice a plus for male applicants :)
  • You are a people person AND technical too.
  • You relish challenges. Coming up with ideas and executing on them in a self reliable manner. In short: you don’t need someone to tell you what to do next and you are able to drive results.
  • Excellent at relating with people and communicating, be it in writing (email / live chat) or in video (youtube / skype).
  • Being concise, well organized, keeping track of details.

BENEFITS

You will…

  • Get to grow the customer success and support department.
  • Work directly with the founder who understand the importance of delighting users.
  • Work remotely from anywhere in the world. No need to commute to work.
  • Receive a Kindle book (related to work) of your choice each month to stay on top of things.

To apply: Apply through this link: https://quickmail-dot-io.workable.com/jobs/202203/candidates/new

2016-02-08FlexibleRemote

QuickMail.io

Superhero For Customer Success Needed


QuickMail.io


support

non tech

support

non tech

1yr

Apply


- No agencies will be considered -

How This Job is Different

Working for a small company such as QuickMail means a lot of freedom and ability to build close bonds with each user. We strive to be anti-corporate, we remove all possible walls between the user and us to truly deliver exceptional experience.

We don't plan on dominating the world, grow a 500 people company and exit with an IPO...

We believe in slow and solid growth where we can serve our customer base with great care while staying a small team (think BaseCamp/37 signals). It's not a sprint, it's a marathon.
You will work hand in hand with the founder and find ways to exceed customer expectations, adding as much value as possible for our user base while building our processes.

We also want people to grow on a personal level. We apply sound management principles with all employees as laid out by those awesome guys from manager-tools.com.

Happiness, curiosity as well as personal development is highly valued.

Who we are

QuickMail is a sales automation tool for sending B2B cold emails. Small and medium businesses use it to reach out to potential customers in their market and grow their business.

We are a 100% customer funded start-up, we hit product market fit very fast and we grew 4% on a weekly basis in 2015.

No investors to please, decisions are made fast between you and the founder for the good of the customers.
We care about helping our customers deeply, if this means recommending another tool more suited to their needs, so be it.

Check out our values here (as read by users): http://quickmail.io/values/ and unlike most corporate BS, we do stand by this (I have countless examples to demonstrate it). Please don't apply if this doesn't resonate with you, you won't be happy here.

The work

We work remotely and have flexible hours. We are metrics and result driven, we are more focus on achievement than business.

This is a full-time paid position.

You’ll be in charge of producing videos tutorial, assisting support, building customer success from the ground up, designing processes for both support and customer success.

Your primary role will be to help user shine and succeed through good videos and then personal advice. You'll be taking care of user feedback and feature requests.

REQUIREMENTS
  • You are native English speaker. You have a calm and confident voice. Morgan Freeman voice a plus for male applicants :)
  • You are a people person AND technical too.
  • You relish challenges. Coming up with ideas and executing on them in a self reliable manner. In short: you don’t need someone to tell you what to do next and you are able to drive results.
  • Excellent at relating with people and communicating, be it in writing (email / live chat) or in video (youtube / skype).
  • Being concise, well organized, keeping track of details.

BENEFITS

You will…

  • Get to grow the customer success and support department.
  • Work directly with the founder who understand the importance of delighting users.
  • Work remotely from anywhere in the world. No need to commute to work.
  • Receive a Kindle book (related to work) of your choice each month to stay on top of things.

To apply: Apply through this link: https://quickmail-dot-io.workable.com/jobs/202203/candidates/new

2015-12-04FlexibleRemote

Quickmail-Io

No BS Marketer Growth Enthusiast


Quickmail-Io


marketing

marketing

1yr

Apply

How This Job is Different

Working for a small company such as QuickMail means a lot of freedom to test new innovative ideas as well as executing on them from start to finish. No boss telling you what to do next or risk of being pigeon holed into one tiny part of a marketing and growth department.

You will work hand in hand with the founder to grow this thing as fast as possible, as big as possible.

We want people to grow too. We apply sound managing principles with all employees as laid out by those awesome guys from manager-tools.com. Happiness, curiosity as well as personal development is highly valued.

Who we are

Never hear about QuickMail.io?! Seriously? Don’t worry, that’s why we need you to come and help.

QuickMail is an awesome sales automation tool for B2B outbound emails.

We are a customer founded start-up, we hit product market fit very fast and grow on a 4% weekly basis without any marketing strategy. So just imagine where we can go with you. No investor to please, decisions are made fast between you and the founder.

The work

We work remotely and have flexible hours. We are metrics and result driven.

This is a full-time paid position, salary has a variable part based on how fast we grow.

Requirements

  • You are very much an action driven person The kind who operates along the lines of DO-THINK-DO, rather than THINK-DO.
  • You relish challenges. Coming up with ideas and execute on them in a self reliable manner. In short: you don’t need someone to tell you what to do and you are able to drive results.
  • Excellent at copywriting, understanding and communicating people’s needs.

    You will…

  • Get to grow the marketing department from scratch in a huge market.
  • Work directly with the founder who understand the importance of marketing and growth.
  • Work remotely from anywhere in the world. No need to commute to work.
  • Receive a Kindle book (related to work) of your choice each month to stay on top of things.
  • Get a share of the success as business milestones are reached.

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