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There are now 84 Remote Jobs at Platform.sh tagged Executive, Ops and Cloud
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Platform.sh


Azure Devops Engineer

Azure Devops Engineer


Platform.sh


devops

engineer

azure

devops

devops

engineer

azure

devops

This job post is archived and the position is probably filled. Please do not apply.
Platform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program).\n\nTo reinforce our technical prowess, we are looking to grow our operations team. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you\n\nFor its PaaS solution https://platform.sh is looking for an Operations and Service Reliability Engineer with a taste for Python and Go, great Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\nWe can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, OpenStack), we want more targets.\n\nWe probably have the highest industry container density. We need to get it higher.\n\nWe support any Python, Ruby, NodeJS or PHP, Java and .NET.\n\n\n\nAbout Platform.sh \n\nPlatform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.\n\nWe give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.\n\nPlatform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University, The British Council, and Lufthansa.\n\nWe want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.\n\n# Responsibilities\n Directly reporting to our Director of Infrastructure and in close interaction with our Engineering and Customer Support teams, you will be responsible for:\n\n* cloud operations: configure clusters, deploy stuff, follow-up on alerts, help customer support debug issues, all in Microsoft Azure\n* automating all of the above so they can instead drink margaritas (or non-alcoholic beverages, of course)\n* creating systems, tools & processes that will enhance our support and operations efficiency\n* improving service quality, discipline and reliability throughout lifecycle\n* monitoring operating objectives, streamline and automate intervention\n* continuous learning from Operations experience, modeled as software \n\n# Requirements\nThe ideal candidate:\n\n* has proven successful experience in an operations role\n* has demonstrated the ability to successfully manage cloud-based infrastructure for a fast growing organization\n* has experience with containerization technologies\n* has had exposure to cloud services (Azure)\n* understands how an OS works, knows networking, how git works, and the constraints of a distributed system\n* Puppet experience\n* is proficient in Python (Golang a plus)\n\nNice to have :\n\n* knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3\n* relational database skills\n\nNote: We don't like stress, so we build everything to be robust and resilient, but stuff does break. This is a role with on-call duties. If page-duty fills you with dread... well, this might not be a fit.


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Platform.sh


Customer Success Engineer

Customer Success Engineer


Platform.sh


customer success

git

php

python

customer success

git

php

python

This job post is archived and the position is probably filled. Please do not apply.
As a  **Customer Success Engineer** you will be responsible to assess the nature of product or service issues and resolve support problems for customers and partners through support tickets, live chat, and occasional voice calls. Successful employees are willing to collaborate with other team members, able to meet deadlines, and excited to test new ideas, tools, and tactics. We are looking for motivators, go-getters, and ways to improve our processes, our products, and ourselves. As one of our Customer Success Engineers, you are our front line; when our customers think of how great Platform.sh is, they think of you.\n\n# Responsibilities\n **In a given day you might:**\n\n* Troubleshoot issues pertaining to the underlying infrastructure running customer applications.\n* Diagnose, debug, and document issues in both applications and systems.\n* Deploy and configure cloud infrastructure resources.\n* Troubleshoot, reproduce, and report bugs.\n* Become a product expert and work toward improving our customer facing documentation.\n* Participate in limited on-call shifts, providing timely responses to high priority tickets and incidents.\n* Work under limited supervision with considerable latitude for personal initiative.\n* Respond to customer inquiries through our ticketing solution, ZenDesk.\n* Participate in training teammates. \n\n# Requirements\n**Minimum Qualifications**\n\n* 3+ years combined of:\n* Web development using PHP, Python, Ruby, or Go.\n* Linux system administration.\n* Experience using git for version control.\n* Understanding of DNS as well as TLS and encryption.\n* Exceptional communication skills to provide clear and empathetic customer support.\n* This role is also open to those willing to work Saturdays and Sundays instead of the usual Mondays to Fridays. \n\n**Preferred Qualifications**\n\n* Experience with Magento, Symfony, TYPO3, and/or Drupal.\n* Understanding of CDNs or Varnish and web caching strategies.\n* Familiarity with IaaS solutions, such as AWS, Microsoft Azure, and Google Compute Engine.\n* Conversant in containerization technologies and techniques.\n* Knowledge of nginx, Galera, GlusterFS, and Puppet.\n* Sound Like a Good Fit? We’d love to talk to you!


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Platform.sh


Seasoned Technical Writer

Seasoned Technical Writer


Platform.sh


technical writing

devops

documentation

web technologies

technical writing

devops

documentation

web technologies

This job post is archived and the position is probably filled. Please do not apply.
Are you passionate about web applications, devops, containerization, and software as a service (SaaS)? Do you care deeply about good communication, tone of voice, and clean grammar? Are you equally comfortable motivating others to write and reviewing their work as you are writing your own? Perfect. Join our Developer Relations (DevRel) team as a Seasoned Technical Writer and help us convey to developers worldwide how awesome our product is.\n\nOur DevRel team speaks directly to the people who matter the most in our business, the developers who write and deploy web applications. We think their thoughts, feel their pain, and share their joy when things “just work”. We use How-To guides, Tutorials, Articles, and Reference Manuals to address all aspects of a developer’s learning path. We mix screencasts and videos with immaculately crafted texts for rich and engaging learning experiences.\n\nYour role will be to cultivate a culture of contribution from our internal team of over 100 technologists, and to take the inputs they give you and add the structure and narrative needed to purpose fit the material to the task at hand. You will also constantly check the accuracy of the material by testing what is written, meaning you will learn and know our tools and technology thoroughly, while maintaining the perspective of the new customer or developer seeing the product for the first time.\n\n\n\n**This is a remote job. Work from anywhere!**\n\n**About Platform.sh**\n\nPlatform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.\n\nWe give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.\n\nPlatform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University and The British Council.\n\nWe want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.\n\n# Responsibilities\n \n- Assist in the vision, strategy, direction, and implementation of product documentation and learning materials\n- Work with product owners, engineering, marketing, support, and sales to identify opportunities for improving developer experience when using the Platform.sh product\n- Transform technical concepts into documentation learning materials that are structured and effective\n- Help establish guidelines and structures for all documentation and learning materials\n- Foster contribution to documentation and learning materials across the company \n\n# Requirements\n**Preferred Qualifications**\n\n- Published works  or impactful blog\n- Obsessive about technical accuracy\n- Experience with web technologies, including PHP, Python, Ruby, or JavaScript.\n- Independent and curious self-starter\n- Demonstrated ability to produce high-quality technical content and drive complex documentation projects\n- Demonstrated successful collaboration with technologists and partners\n- Able to quickly grasp new technical concepts with enthusiasm.\n- Proven success when working remotely\n\n**Basic Qualifications**\n\n- Degree in English, Technical Writing, or a related field\n- 5+ years of experience writing documentation for a developer audience\n- Experience architecting, writing, and editing technical documentation for software developers\n- Experience with documentation for web applications, hosting, or devops\n- Experience with Git, Markdown, HTML\n- English native speaker


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Platform.sh


Devops SRE

Devops SRE


Platform.sh


docker

aws

python

magento

docker

aws

python

magento

This job post is archived and the position is probably filled. Please do not apply.
Mission \n\nTo reinforce our technical prowess, we are looking to grow our operations team. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you\n\nFor its PaaS solution https://platform.sh is looking for an Operations and Service Reliability Engineer with a taste for Python and Go, great Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\nOur external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.\n\nWe can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, OpenStack), we want more targets.\n\nWe probably have the highest industry container density. We need to get it higher.\n\nWe support any Python, Ruby, NodeJS or PHP, Java and .NET, time to roll-out Elixir, of course, Elixir (and Rust. We need Rust).\n\nWe need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our Ceph Implementation. We need to get the Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better.\n\n\nAbout Platform.sh \n\nPlatform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.\n\nWe give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.\n\nPlatform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University, The British Council, and Lufthansa.\n\nWe want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.\n\n# Responsibilities\n Directly reporting to our VP of Infrastructure and in close interaction with our Engineering and Customer Support teams, you will be responsible for:\n\n* cloud operations: configure clusters, deploy stuff, follow-up on alerts, help customer support debug issues.\n* automating all of the above so they can instead drink margaritas (or non-alcoholic beverages, of course)\n* creating systems, tools & processes that will enhance our support and operations efficiency\n* improving service quality, discipline and reliability throughout lifecycle\n* monitoring operating objectives, streamline and automate intervention\n* continuous learning from Operations experience, modeled as software\n \n\n# Requirements\nThe ideal candidate:\n\nhas proven successful experience in an operations role,\nhas demonstrated the ability to successfully manage cloud-based infrastructure for a fast growing organization\nhas experience with containerization technologies\nhas had exposure to cloud services (AWS)\nunderstands how an OS works, knows networking, how git works, and the constraints of a distributed system\nPuppet experience\nis proficient in Python (Golang a plus)\n\nNice to have :\n\nknowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3\nrelational database skills\npublic speaking experience\nability to kick ass in Chess\nproficiency in Rust grants you bonus points\nNote: We don't like stress, so we build everything to be robust and resiliant, but stuff does break. This is a role with on-call duties. If page-duty fills you with dread... well, this might not be a fit.


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Platform.sh


Security Compliance Engineer

Security Compliance Engineer


Platform.sh


security

infrastructure

compliance

infosec

security

infrastructure

compliance

infosec

This job post is archived and the position is probably filled. Please do not apply.
To reinforce our commitment to customers’ privacy, we are looking to grow our compliance team. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be the job for you.\n\nFor its PaaS solution, https://platform.sh is looking for a Security & Compliance Engineer with a taste for Python and Go, great Linux system understanding, outstanding written English skills, experience working on PCI and/or SOC compliance, and a real hunger for the challenges of building compliant distributed systems.\n\nThis position is unique and well suited for engineers wanting to transition into a heavy security and compliance role. We are targeting developers/sysadmins that like writing documentation. Initially, this high-visibility position will be non-coding while we overcome a bubble of compliance activities. In the future this role may convert over to a SecOps engineering position depending upon the desire of the candidate. \n\nSecurity, privacy and compliance controls are at the heart of what we do as our mission is to simplify the cloud. The job is to transform what is often regarded as red-tape and constraints to a well-oiled machine where everything is automated, where every constraint becomes a feature making the product better.\n\nThe ideal candidate will work USA-friendly hours (and ideally resides in the Americas). \n\nAbout Platform.sh \n\nPlatform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.\n\nWe give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.\n\nPlatform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University, The British Council, and Lufthansa.\n\nWe want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.\n\n\n\n# Responsibilities\n Directly reporting to our Security, Compliance and Data Protection Officer (VP), and in close interaction with our Chief Product Officer, CTO, VP of Infrastructure, and our Engineering and Customer Support teams, you will be responsible for:\n\n- acting as a technical liaison between our compliance department and our product, engineering, and operations staff\n- creating documentation and processes in English to help satisfy compliance requirements\n- evaluating, deploying, and possibly creating, systems and tools that will enhance our support and operations efficiency\n- supporting our data protection officer and compliance team with information requests, pen testing, disaster recovery, and related activities\n- executing our security incident management process\n- working with appropriate teams to deploy and operate security tools and solutions\n- ensuring all systems, security applications, and services in environment are securely configured and managed through operating system appropriate security platforms and tools\n- ensuring optimal operation of all security solutions and tools\n- automating all the above, so we can instead drink margaritas (or non-alcoholic beverages, of course) \n\n# Requirements\nThe ideal candidate must have:\n\n- works USA-friendly hours\n- has excellent written English skills (as in, you could have been a tech writer or commercial author in another life)\n- has proven experience with Linux (preferably Debian-based)\n- knows markdown\n- has experience implementing PCI, SOC, or related\n- can operate largely independently (go take that hill) with management support\n- has proven successful experience in an operations role\n- has had good exposure to cloud services (AWS in particular)\n- understands how an OS works, knows networking, how git works, and the constraints of a distributed system\n- is proficient in Python\n- has an understanding of\n .. Patch and Vulnerability Management process\n .. Principle of Least Privilege\n .. Incident response\n .. Identity and Access Management\n .. IPTABLES\n .. WAFs\n \n\nNice to have :\n\n- resides in the Americas\n- has experience with containerization technologies (LXC/LXD, Docker)\n- has experience with vendor management\n- has experience with Puppet\n- has demonstrated the ability to successfully manage cloud-based infrastructure for a fast growing organization\n- knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3\n- has experience with Golang\n- relational database skills\n- public speaking experience\n- ability to speak French or German a plus\n- ability to kick ass in Chess or beat Zork without using a map\nCISSP, CISM, Security+, GCED, GICSP, GCIH, SSCP, or CASP Certification or similar will get you moved to the top of the queue\n- CIPM/E, CIPP/E, CIPM/E certification or similar will get you moved to the top of the queue\n- can bravely take on new challenges like a Gryffindor, analyzes problems like Ravenclaw, protects our infrastructure and client data like a Slytherin, and talks with clients like a Hufflepuff.


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Platform.sh


Account Manager

Account Manager


Platform.sh


customer support

customer success

saas

btob

customer support

customer success

saas

btob

This job post is archived and the position is probably filled. Please do not apply.
Platform.sh is a groundbreaking cloud hosting and development tool for web applications.\nThough young, we have become a major player in ecommerce and we recently helped launch Magento Enterprise Cloud Edition and the Sensio Cloud on Platform.sh technology.\n\nWe are an award-winning team of hard-core hackers who want to revolutionize the way that developers and agencies build and deploy web applications. We’re mostly distributed, but we meet up daily in cyberspace, and occasionally in Paris, France. We value enthusiasm, team spirit, and a constant desire to expand personal knowledge and contribute to the community. We provide a multi-cultural, casual and balanced work environment. \n\nOur Account Managers are the ambassadors for the Platform.sh brand. They know the intricate needs and challenges of the customers in their portfolio and deeply care about their success. They lead communications in times of change or problem resolution, and foster a healthy working relationship with the customer.\n\nMission : \n\nSales activity for existing customers:\n\n- ensure renewal of contracts, including up and cross sells\n- report on renewal activity\n- liaise with sales team when necessary\n\nCustomer care: \n- be involved in the customer’s journey from on-boarding to continued partnership\n- monitor and measure Customer satisfaction (eg. Net Promoter Score) through regular health checks\n- coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations\n- solve conflicts and concerns that were not solved at Customer Support level\n- build and manage workflows for handling complaints\n\n\nTechnical Skills : \n\n- SaaS business acumen \n- relational and negotiation skills\n- ability to effectively prioritize and escalate customer issues as required\n- ability to learn and assimilate technical information quickly\n- fluent written and verbal English\n- basic knowledge of web application architecture and services (DNS, CDN, web servers, databases, cache layers, etc.) and distributed systems.\n- basic knowledge of web development workflows and tools (git, CI tools)\n- knowledge of common web applications and frameworks: Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3 (a lot of our customers run those)\n- knowledge of cloud services (AWS, Azure)\n\nSoft Skills : \n\n- customer orientation\n- sense of service\n- energetic and self-motivated\n- communication and listening skills\n- analytical, problem solving and troubleshooting expertise\n- organization \n- pragmatism\n- capacity to work remotely in an international fast growing environment\n- high degree of ownership over one’s work


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Visit Platform.sh's website

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Platform.sh


Developer Relations Engineer

Developer Relations Engineer


Platform.sh


dev

engineer

digital nomad

dev

engineer

digital nomad

This job post is archived and the position is probably filled. Please do not apply.
\nMission\n\nJoin our team as a DevRel Engineer and improve the lives of thousands of developers using our product. Have you ever attempted to use a piece of software only to become frustrated because of missing documentation, bad examples, unintuitive UX/DX? This is your chance to help Platform.sh make sure that no developer ever has that experience with our software. \n\nYou’ll be on a small autonomous team that focuses entirely on making developers passionate about our product. You’ll be exposed to a wide variety of software running on multiple stacks, and will get to tinker with all the new shiny things that come along. You’ll then translate your learnings into templates, learning and training materials, web casts, and conference talks to make sure that the largest number of developers benefit from your wisdom. You’ll help us make Platform.sh better by gathering feedback and best-practices from our users, for whom you will be a fierce advocate.\n\nThis is a remote job. Work from anywhere as long as you are based in EMEA or Americas time zones!\n\nWe are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy.\n\nPlatform.sh is an Equal Opportunity Employer.\n\nKey responsibilities\n\n\n* Critically evaluate the developer experience of Platform.sh tools, and products, with a focus on developers and workflows (focus on Javascript ecosystem)\n\n* Maintain project starting templates in various stacks and languages (focus on Javascript ecosystem)\n\n* Publish how-to articles and tutorials (focus on Javascript )\n\n* Prepare and give product demos, online and at conferences (estimated traveling on this position is less than 20% of working time)\n\n* Host web casts and webinars\n\n* Run training workshops, online and at conferences\n\n* General problem solving and technical tinkering\n\n\n\n\nYou\n\nYou have at least 3 years of experience working as a Software Engineer and expertise in writing and deploying Javascript web applications. Specifically you are an expert in Node.js, React, Angular, or Vue.js. \n\nThe ideal candidate also has: \n\n\n* familiarity with the main web scripting languages: Javascript, Ruby, Golang, Python or PHP\n\n* experience with React, Vue.js, and/or Angular\n\n* Strong Linux web server skills (eg. configure Nginx)\n\n* Experience with hosting Node.js applications in production environments\n\n* a secret crush on Rust (we don’t do any Rust, but some of us would really love to do everything in Rust)\n\n\n\n\nYou should have a good level of networking and system knowledge. Specifically, you have at least a good basic understanding of containers and you have an excellent understanding of  HTTP (please don’t submit your CV if you can’t tell a 301 from a 404, and we do expect you to at least know about TLS).\n\nAnd obviously, you have excellent knowledge of Git: you rebase like a god and you do not lose consciousness when you hear “bisect”. \n\nYou should have a good grasp of relational databases (Postgres / MySQL), caches (Redis), Search-Engines (Elastic Search, but if you “only" have some Solr chops, we won’t complain), Message Queues (any really, but we provide RabbitMQ and Kafka) and how they fit into an architecture.\n\nYou should have a good understanding of deployment workflows and some of the DevOps tooling (stuff like Puppet and Chef, anything from Hashicorp).\n\nPlease show us your published technical articles or presentations you are proud of!\n\nExtra points for those with extensive experience giving presentations or training, eg. at conferences.\n\nUs\n\nPlatform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.\n\nWe give developers the tools they need to experiment, innovate, get rapid feedback, and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.\n\nPlatform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University, The British Council, and Lufthansa.\n\nWe want people who are passionate, open, multicultural, friendly, humble, and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.


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Platform.sh


Senior Financial Operations Engineer

Senior Financial Operations Engineer


Platform.sh


finance

senior

ops

engineer

finance

senior

ops

engineer

This job post is archived and the position is probably filled. Please do not apply.
\nMission:\n\nAs a Senior Financial Operations Engineer in Platform.sh you will work inside our Operations Infrastructure team and report directly to its VP. You will also work in partnership with other departments, most notably finance and engineering. \n\nThis role is accountable for developing a robust program for cloud cost management that includes but is not limited to managing reservations, tagging framework and governance model, budgets and change management, cost optimization lifecycle, and show back dashboarding.\n\nYou will work directly with our external service providers while collaborating with our engineering, product, and finance teams to provide deeper meaning to cost and usage data across our product.\n\nYou are the trusted communications bridge between teams leveraging infrastructure and all teams that require information about its usage, notably helping finance quantify the cost impacts of technical decisions and helping engineering implement cost best practices throughout their stack.\n\nYou will provide the tools to develop and measure cost-related insights, metrics, and KPIs to help all departments involved better understand how to build our products more efficiently.\n\nThe right candidate has deep expertise in managing the cost and utilization of large-scale digital infrastructure, from commercial cloud providers to on-prem physical data centers. \n\nYou will work remotely on a full-time basis as long as you are based anywhere within the EMEA timezone.\n\n\nYour main mission encompasses but is not limited to: \n\n\n* Build automated reporting tools to analyze cloud resources usage. \n\n* Define resource tagging best practices and control their application.\n\n* Create, document, and monitor reservation dashboards and processes for each IaaS provider supported.\n\n* Define and monitor events, and usage patterns, translating infrastructure data into insightful information. Present recommendations to various stakeholders.\n\n* Design cost alerts (with each cloud provider) to identify and monitor cost increases.\n\n* Participate in planning and designing of new features and products, helping other teams understand infrastructure from a cost perspective.\n\n* Identify and extract actionable tasks and processes that optimize the cost of Platform.sh architecture in regard to infrastructure.\n\n* Plan, coordinate and implement cost reduction efforts with engineering, customers’ success, and other teams. \n\n* Help the finance team in receiving fresh and correct billing and operational data, insights, and analysis.\n\n* Provide cost projections to Finance in order to get approvals on large expense commitments and cash outflows.\n\n\n\n\nTo be successful in this role, you need to:\n\n\n* Thrive and work well with others in a fast-paced and demanding environment. You have excellent communication and interpersonal skills. \n\n* Fully understand the architecture of Platform.sh products and their relation to underlying IaaS providers.\n\n* Be able to report in an organized and readable manner.\n\n* Be very organized and fearless in keeping projects on time. \n\n\n\n\nQualifications:\n\n\n* Degree in computer science, or equivalent technical familiarity in large-scale infrastructure management.\n\n* Minimum 3+ years experience in large scale cloud cost optimization. \n\n* Ability to build enterprise-level infrastructure plans, both near-term operational and forward conceptual.\n\n* Experience in the business application of advanced analytics and data modeling tools.\n\n\n


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Platform.sh


Customer Success Manager

Customer Success Manager


Platform.sh


customer support

exec

customer support

exec

This job post is archived and the position is probably filled. Please do not apply.
\nOur Customer Success Managers (CSM) are the ambassadors for the Platform.sh brand. CSM’s operate in an account manager role, and are responsible for a client portfolio. They lead communications in times of change or problem resolution, and foster a healthy working relationship with their clients. CSMs proactively help identify ways in which the client can interact with Platform.sh to increase their productivity and results. They know the intricate needs and challenges of their client portfolio and deeply care about their success. \n\n\n\nPrimary Responsibilities: \n\n\n* Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed.\n\n* Have a deep understanding of your clients’ short term needs, and able to convert that to long term success.\n\n* Deliver quarterly business reviews that include detailed information about platform use, site health, best practices, and opportunities for early access to platform features.\n\n* Proactively manage the annual renewal process for your client portfolios until completion.\n\n* Perform periodic ticket reviews with clients and identify improvements for your client portfolios.\n\n* Provide standard uptime reports and environmental metrics.\n\n* Collaborate closely with Sales to support pre-sales customers, renewals, expansion opportunities, and case studies.\n\n* Partner with Support to assist with client solutions and communication as needed.\n\n* Act as an escalation point during business hours for your client portfolio.\n\n* Partner with the Onboarding team to lead positive client experience and ensure client onboarding success.\n\n* Take on the role of Project Manager for select clients and select client projects.\n\n* Foster goodwill and positively advocate the Platform brand with our customers in the form of partner referrals, testimonials, and case studies.\n\n* Represent the voice of the customer to inform our sales process and product roadmap.\n\n* Able to identify process improvements, and take ownership of improving internal CSM Team processes. \n\n* Able and willing to collaborate with members of other internal teams to improve the efficiency of inter-departmental processes related to the CSM Team.\n\n\n\n\n\n\nTechnical Skills:\n\n\n* Experience with managing client accounts using a CRM solution such as Salesforce.\n\n* SaaS business acumen.\n\n* Relationship and negotiation skills.\n\n* Ability to effectively prioritize and escalate client issues as required.\n\n* Fluent written and verbal English.\n\n* Good knowledge of web application architecture and services (DNS, CDN, web servers, databases, cache layers, etc.) and distributed systems.\n\n* Good knowledge of web development workflows and tools (git, CI tools).\n\n* Knowledge of common web applications and frameworks: Magento, Ecommerce, Symfony, Drupal, eZ Platform, or Typo3.\n\n* Knowledge of cloud services (AWS, Azure).\n\n* Ability to learn and assimilate technical information quickly.\n\n\n\n\n\nSoft Skills: \n\n\n* French language professional capacity (verbal and written)\n\n* Experienced in team management, hiring, and training.\n\n* Good business/financial knowledge.\n\n* Ability to drive and coordinate projects.\n\n* High degree of ownership over your work.\n\n* You are a natural at building strategic relationships.\n\n* Analytical, problem solving and troubleshooting expertise.\n\n* Excellent presentation and communication skills, both verbally and written.\n\n* Capacity to work remotely in an international fast-growing environment.\n\n* Energetic and self-motivated.\n\n* Willing to travel and attend conferences.\n\n\n\n\n\n\n\n\n\n\n\nSound Like a Good Fit? We’d love to talk to you!  \n\nThis is a remote job if you are based outside of Paris, France. Work from anywhere in Europe, Middle East or Africa!\n\nWe are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy.\n\n\n\n\n\n\n\nThis role encompasses some traveling in your region estimated to up to 15 days per quarter.\n\nWe are a worldwide distributed team and are looking for a candidate who can perform well working remotely. You’ll need to be able to effectively collaborate across time zones while being given a high level of independence and autonomy.


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Platform.sh


Security Engineer

Security Engineer


Platform.sh


infosec

engineer

infosec

engineer

This job post is archived and the position is probably filled. Please do not apply.
\nTo reinforce our commitment to customers’ privacy and security, for its PaaS solution, Platform.sh is looking for a Security Engineer with a taste for Python and Go, excellent Linux system understanding, outstanding written English skills, experience working on PCI and/or SOC 2 compliance, and a real hunger for the challenges of building compliant distributed systems. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be the job for you.\n\nWe are targeting engineers that like writing documentation and can function in a high performing, multithreaded, 100% cloud-based, remote environment.\n\nSecurity, privacy, and compliance controls are at the heart of what we do as our mission is to simplify the cloud. The job is to transform what is often regarded as red-tape and constraints to a well-oiled machine where everything is automated and where every constraint becomes a feature making the product better.\n\nThis role reports to our Security Operations Manager, and works in close interaction with our CTO, VP of Infrastructure, VP of Engineering, our Data Protection Officer, and our Customer Support teams.\n\n\nIn a given day you might:\n\n\n* Act as a technical liaison between the Security department and our product, engineering, support, and operations staff.\n\n* Create documentation and processes in English to help satisfy compliance requirements and/or internal process questions.\n\n* Evaluate, deploy, and create systems and tools that will enhance our efficiency.\n\n* Support our data protection officer and compliance team with information requests, pen-testing coordinations, internal and external vulnerability scanning, disaster recovery, and related activities.\n\n* Execute our security incident management process.\n\n* Ensure all systems and services in our environment are securely designed, configured, managed, and monitored.\n\n* Work with external auditors to answer questions on PCI and SOC 2.\n\n* Participate in an on-call rotation, the majority of which is during normal working hours.\n\n\n\n\n\nQualifications\n\nMinimum Qualifications:\n\n\n* Experience with Linux (preferably Debian-based)\n\n* Markdown\n\n* Experience implementing PCI, SOC 2, or related\n\n* Operate largely independently (go take that hill) with management support\n\n* Able to juggle several requests at the same time\n\n* Experience securing cloud services (AWS in particular)\n\n* Sysadmin experience\n\n* Experience with git-based workflows\n\n* Proficient in Python or Golang\n\n* Experience with containerization technologies (LXC/LXD, Docker)\n\n* Working knowledge of\n\n\n\n* Patch and Vulnerability Management process\n\n* Principle of Least Privilege\n\n* Incident response\n\n* Identity and Access Management\n\n* IPTABLES\n\n* Encryption: TLS, SSH, Disk, etc.\n\n* Ticketed change control\n\n* Snapshot-based backups\n\n\n\n* CISSP, CISM, Security+, GCED, GICSP, GCIH, SSCP, or CASP+ Certification or similar\n\n* Excellent written English skills\n\n\n\n\n\nPreferred Qualifications:\n\n\n* AWS, Google, and/or Azure certifications\n\n* Experience with performing vendor security reviews\n\n* Experience with Puppet\n\n* Knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3\n\n* Relational database skills\n\n* Public speaking experience\n\n* Ability to speak French or German\n\n* Ability to kick ass in Chess or beat Zork without using a map\n\n* Can bravely take on new challenges like a Gryffindor, analyze problems like Ravenclaw, protects our infrastructure and client data like a Slytherin, and talks with clients like a Hufflepuff.\n\n\n\n\nSound Like a Good Fit? We’d love to talk to you!  \n\n\n* This is a remote job \n\nWe are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy.


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Platform.sh


Cloud Engineer

Cloud Engineer


Platform.sh


cloud

engineer

cloud

engineer

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed scaleup with a host of blue-chip Enterprise clients and a string of awards and grants. To reinforce our technical prowess, we are looking to grow our engineering team. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you.\n\nWe run dozens of cloud regions all over the world with a mix of clients from individual developers running small development clusters, to the biggest companies on earth that run some of their critical apps on us.\n\nThe company is fully distributed and remote first, with a strong accent on diversity and inclusion in all of its dimensions (gender, sexual orientation, race, country of origin - you have it, we want it). You won’t find any ableism of ageism either. \n\nFor its groundbreaking PaaS solution, https://platform.sh is looking for a Pythonian Cloud Engineer with a taste for Go, good Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\n\n* Our external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.\n\n* We can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, Google Cloud, OpenStack).\n\n* We probably have the highest container density in the industry. We need to get it higher.\n\n* We have been working hard on a fast, resilient, and cost-optimized observability framework in order to know how the system behaves, now we want to better predict how it will behave. \n\n* We support any Python, Ruby, NodeJS, PHP, Java, and .NET, Elixir, of course, Elixir, time to roll-out Rust, somebody needs to push that button.\n\n* We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our Ceph Implementation; we have strictly cool things to do on the Edge. We need… great ideas on how to make Platform.sh even better. Interested? Join us!\n\n\n\n\nThis is a remote position and very occasional travel to cool places like Paris, France, may be required.\n\nSkills & requirements:\n\nRequired:\n\n\n* Be a really really good dev that likes testing, understands how an OS works, knows networking, how git works, and the constraints of a distributed system.\n\n* Be proficient in Python or in Go (expertise in either or both, highly appreciated). But if you are a sufficiently fast learner and got a couple of other languages under your belt (such as Lua, Rust, Erlang, Ruby, or C …), we might bite.\n\n\n\n\nWould be really great if you had:\n\n\n* Experience with C / C++ (we contribute to a bunch of upstream projects, like LXC) is a plus; love of C or C++ not required\n\n* Great knowledge of Git\n\n* Good Networking background (routing/protocols)\n\n* Good grasp of practical security and cryptography\n\n* Experience with other programming languages (e.g. Rust, Haskell, Java, Javascript, Ruby, Common Lisp, PHP)\n\n* Good knowledge of how the Web works (hacking Nginx with Lua a plus). You may want to brush up on HTTP before the interview\n\n* Good understanding of how database systems and search engines work\n\n* A good notion on distributed systems (consensus protocols like Raft/Paxos, eventual consistency models, gossip protocols)\n\n* Mad Debian Skills. Sporting a Debian plaid cloth during the interview is not frowned upon\n\n\n\n\nTo be clear so you are not surprised in the technical interview, this job is very much more for a systems engineer, rather than an application developer. So knowing about system calls is important, while knowing Django, not so much.\n\nA bit about seniority, diplomas, and experience: \n\n\n* We don’t care, at all, about diplomas, you have a Ph.D. in computer science? That is lovely! We love science. You are a self-taught hacker whose main deployment target for years was Arduino? You could very well be a match.\n\n* We have senior juniors and junior seniors. Everybody is. Some of us have been coding for multiple decades. Some of us are fresh out of school. We expect you to have some very strong points. But we know everybody has continents of ignorance; that’s fine. As long as you love learning; you will be surrounded by people who love to share what they have learned.\n\n* Specifically, there is a catch-22 for “seniority requirements” for underrepresented candidates. Try us. We will go the extra mile (more probably a kilometer btw). We will take into account any valuable candidate with less experience in DevOps and System roles if needs be. \n\n\n\n\nA bit about the interview process: \n\n\n* It is usually quite short. Two or three remote interviews. There will be no whiteboarding. Few if any algorithmic questions (unless you love those we would not like to frustrate the preppers).\n\n* The people interviewing you are going to be people you may end up working with. The interviews are going to be a bit “all over the place” with a bunch of detailed questions. The point is less to get the right answer than to give a glimpse of your “technical intellectual world”. You do not remember by heart the flags on a TCP packet? Well, neither do we, but it is a good conversation starter.\n\n\n


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Platform.sh


Devops Site Reliability Engineer

Devops Site Reliability Engineer


Platform.sh


devops

sys admin

engineer

admin

devops

sys admin

engineer

admin

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh is a groundbreaking hosting and development tool for web applications. \n\nTo reinforce our technical prowess, we are looking to grow our operations team. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you\n\nFor its PaaS solution https://platform.sh is looking for an Operations and Service Reliability Engineer with a taste for Python and Go, great Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\nOur external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.\n\nWe can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, OpenStack), we want more targets.\n\nWe probably have the highest industry container density. We need to get it higher.\n\nWe support any Python, Ruby, NodeJS or PHP, Java and .NET, time to roll-out Elixir, of course, Elixir (and Rust. We need Rust).\n\nDirectly reporting to one of our Directors for the Operations Infrastructure Department and in close interaction with our Engineering and Customer Success teams, you will be responsible for:\n\n\n* cloud operations: configure clusters, deploy stuff, follow-up on alerts, help customer support debug issues.\n\n* automating all of the above so they can instead drink margaritas (or non-alcoholic beverages, of course)\n\n* creating systems, tools & processes that will enhance our support and operations efficiency\n\n* improving service quality, discipline and reliability throughout lifecycle\n\n* monitoring operating objectives, streamline and automate intervention\n\n* continuous learning from Operations experience, modeled as software\n\n\n\n\nThis is a fully remote position for a candidate based in EMEA.\n\nThe ideal candidate\n\n\n* has proven successful experience in an operations role,\n\n* has demonstrated the ability to successfully manage cloud-based infrastructure for a fast growing organization,\n\n* has experience with containerization technologies,\n\n* has had exposure to cloud services (AWS, Azure, GCP, ...),\n\n* understands how an OS works, knows networking, how git works, and the constraints of a distributed system,\n\n* Puppet experience,\n\n* is proficient in Python (Golang a plus).\n\n\n\n\nNice to have \n\n\n* knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3.\n\n\n\n\nNote: we don't like stress, so we build everything to be robust and resilient, but stuff does break. This is a role with on-call duties and fire drills. If this fills you with dread... well, this might not be a fit for you.


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Platform.sh


Linux Cloud Support Engineer

Linux Cloud Support Engineer


Platform.sh


cloud

engineer

linux

cloud

engineer

linux

This job post is archived and the position is probably filled. Please do not apply.
\nThis role is solely open to those willing to work Saturdays and Sundays instead of the usual Mondays to Fridays.   \n\nAs an EMEA based Linux Cloud Support Engineer you will be responsible for assessing the nature of product or service issues and resolving support problems for customers and partners through support tickets, live chat, and occasional voice calls. Don’t let the word “Support” fool you - this is not a typical call center role. Our customers are technically sophisticated and once a question gets to us search engines have failed to provide an answer. On any given day, you’ll be applying your knowledge of Linux with technologies like MySQL, DNS, CDNs, SSL, Redis, various programming languages, replication, integration with other systems and much more. Expect to learn something new every day.\n\n\nSuccessful employees will collaborate with other team members, meet deadlines and test new ideas, tools, and tactics. We are looking for motivators and go-getters who will improve our processes, our products and ourselves. As one of our Cloud Support Engineers, you are our front line; when our customers think of how great Platform.sh is, they think of you.\n\nIn a given day you might:\n\n\n* Troubleshoot issues pertaining to the underlying infrastructure running customer applications.\n\n* Diagnose, debug and document issues in both applications and systems.\n\n* Deploy and configure cloud infrastructure resources.\n\n* Troubleshoot, reproduce and report bugs.\n\n* Become a product expert and work toward improving our customer facing documentation.\n\n* Participate in limited on-call shifts, providing timely responses to high priority tickets and incidents.\n\n* Work under limited supervision with considerable latitude for personal initiative.\n\n* Respond to customer inquiries through our ticketing solution, ZenDesk.\n\n* Participate in training teammates.\n\n\n\n\nQualifications\n\nMinimum Qualifications\n\n\n* This role is permanent and full time, 5 days a week including Saturdays and Sundays as 2 other weekly days off will be allocated\n\n* 3+ years combined of:\n\n\n\n* Linux system administration\n\n* Web development using PHP, Python, Ruby or Go. (However, this is not primarily a programming job)\n\n* Experience using git\n\n* Managing DNS\n\n* Functional knowledge of TLS and encryption\n\n* Demonstrating exceptional communication skills to provide clear and empathetic customer support\n\n\n\n\n\n\nAdditional Nice-to-Haves\n\n\n* Knowledge of nginx, Galera, GlusterFS, and Puppet\n\n* Experience with Magento, Symfony, TYPO3 and/or Drupal\n\n* Understanding of CDNs or Varnish and web caching strategies\n\n* Familiarity with IaaS solutions, such as AWS, Microsoft Azure and Google Compute Engine\n\n* Conversant in containerization technologies and techniques\n\n\n\n\nSound Like a Good Fit? We’re not expecting you to be an expert at all of the above, but if your skillset includes some of it and you’re interested in diving into the rest, we’d love to talk to you!  \n\nThis is a remote job. Work from anywhere!\n\nWe are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer as a CSE here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy.


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Platform.sh


Devops Project Manager

Devops Project Manager


Platform.sh


exec

devops

devops

exec

devops

devops

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program).\n\nPlatform.sh is built on top of open source languages, libraries and projects. But we never shy away from writing code. This means that even if there is an existing open source project that covers much of the functionality of something we want to achieve, we will consider, and often enough, chose to write our own implementation; Because sometimes 80/20 is not good enough. We have our own orchestration layer, our own reverse proxy, our own file-systems, our own reproducible build system.\n\nTo reinforce our technical prowess, we are looking to grow our operations team with an operations coordinator that knows their way around Linux. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you.\n\n\nMission :\n\nDirectly reporting to our VP of Infrastructure Operations, you will:\n\n\n* coordinate and execute day to day tasks;\n\n* monitor project activities and ensure general project organization;\n\n* work with internal teams to schedule upgrades and maintenances all the while respecting team’s capacity;\n\n* provide weekly and monthly reports recapping results to partners;\n\n* identify and manage project dependencies and impediments;\n\n* assist to produce the roadmap for continuous development;\n\n* lead and facilitate daily scrum, planning and retrospective meetings.\n\n\n\n\n\nNice to have:\n\n\n* hands on experience with Kanban Board & Jira;\n\n* Scrum Master experience;\n\n* reporting and dashboarding experience;\n\n* knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3.\n\n\n\n\nWe have many extremely knowledgeable co-workers who are happy to invest their time in sharing their experiences with those who show talent, interest, and a willingness to learn.\n\nThis role is open to full time remote.


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Platform.sh


Python Go Cloud Engineer

Python Go Cloud Engineer


Platform.sh


python

cloud

engineer

python

cloud

engineer

This job post is archived and the position is probably filled. Please do not apply.
\nMission\n\nPlatform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program). To reinforce our technical prowess, we are looking to grow our engineering team. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you.\n\nThe company is fully distributed and remote first, with a strong accent on diversity and inclusion in all of its dimensions (gender, sexual orientation, age, race, country of origin - you have it, we want it).\n\nFor its groundbreaking PaaS solution https://platform.sh is looking for a Pythonian Cloud Engineer with a taste for Go, good Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\nOur external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.\n\nWe can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, Google Cloud, OpenStack), we want more targets.\n\nWe probably have the highest container density in the industry. We need to get it higher.\n\nWe support any Python, Ruby, NodeJS, PHP, Java and .NET time to roll-out Elixir, of course Elixir, and Rust.\n\nWe need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our Ceph Implementation; We need to get the Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better. Interested? Join us!\n\nThis is a remote position and occasional travel to cool places like Paris, France, may be required.\n\nSkills & requirements:\n\nRequired:\n\n\n* Be a really really good dev that likes testing, understands how an OS works, knows networking, how git works, and the constraints of a distributed system.\n\n* Be proficient in Python\n\n* Some familiarity with Go (or the willingness to learn) - hard core expertise here, also appreciated.\n\n\n\n\nWould be really great if you had:\n\n\n* Experience with C (we contribute to a bunch of upstream projects, like LXC) is a plus; Love not required.\n\n* Great knowledge of Git\n\n* Good Networking background (routing/protocols)\n\n* Good grasp of practical security and cryptography\n\n* Experience with other programming languages (Rust. Haskell anyone? Java, Javascript, Ruby, Common Lisp?, PHP? )\n\n* Good knowledge of how the Web works (Hacking Nginx with Lua a plus). You may want to brush up on HTTP before the interview.\n\n* Good understanding of how database systems and search engines work\n\n* A good notion on distributed systems (consensus protocols like Raft/Paxos, eventual consistency models, gossip protocols)\n\n* Mad Debian Skills. Sporting a Debian plaid cloth during the interview is not frowned upon.\n\n\n\n\nTo be clear so you are not surprised in the technical interview, this job is very much more for a systems engineer, rather than an application developer. So knowing about system calls is important, while knowing Django, not so much.


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Platform.sh


Technical Product Manager

Technical Product Manager


Platform.sh


product manager

exec

product manager

exec

This job post is archived and the position is probably filled. Please do not apply.
\nWe're looking to grow our Product and engineering group with an experienced Technical Product Manager. The ideal candidate has been in technical roles (e.g. developer), and is now keen to be a strong enabler in enabling processes with an accent on communication and collaboration.\n\nWe have over the past year transformed our product organisation, forming initiative teams and core-component teams which maintain and develop the underlying capabilities. \n\nYou will bring the experience to help us structure our way of working across engineering teams, reduce the amount of competing priorities, and facilitate in building critical paths alongside product managers.  \n\nYour strength is in being an enabler, in the first few months you will have helped coordinated delivery across teams, aligned the roadmap with technical capabilities and capacity, provided insightful overviews to various teams and worked intensely with the inner technical workings of Platform.\n\nYour mission will be supported by a strong group of engineering, designers and marketing specialists - delivering on a roadmap that helps to enable our product to evolve so it becomes ever more scalable, stable, joyful.. and profitable for our developer audience.\n\nResponsibilities\n\n\n* Help the core-engineering team define its strategy and enable all the teams around you to work together to deliver it\n\n* Focus on features that help grow our revenue,  streamline our operations and give more visibility and control to the different internal stakeholders and develop the KPIs and feedback loops that allow us to continuously improve those.\n\n* Work hand in hand with engineering and design to make sure we always keep our eyes on the ball, maintain at all times a critical path to delivering value fast. Work with other product managers to be sure we focus on the big-picture.\n\n* Turn feature releases into a repeatable process that can deliver quality results time after time\n\n* Participate in tasks including market research, prototyping, usability testing, customer feedback loops and data analysis\n\n* Write key documents including: roadmap documents, feature briefs, release notes\n\n* Maintain the right balance between effective processes and autonomous workflows\n\n\n\n\nQualifications\n\n\n* You have 5+ years as a Technical Manager or similar role.\n\n* Demonstrated experience leading cross-functional remote teams \n\n* Iterative mindset with a bias toward action and improvement \n\n* Familiarity with both design and development agile methodologies\n\n* Ability to handle multiple competing priorities in a fast-paced environment\n\n* Familiarity with developer engineering workflows\n\n* Strong troubleshooting and analytical thinking skills\n\n* Preferred can also be strong experience in cloud environments, continuous integration workflows and infrastructure observability. \n\n\n\n\nThis is a remote job. Work from anywhere!\n\nWe are a worldwide distributed team and are looking for a product manager who can perform well working remotely. You’ll need to be able to effectively collaborate across time zones while being given a high level of independence and autonomy.


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Platform.sh


Product Manager

Product Manager


Platform.sh


product manager

exec

product manager

exec

This job post is archived and the position is probably filled. Please do not apply.
\nMission\n\nWe're looking to growing our Product group with experienced Product Managers to join new product teams focusing on scaling our product. The ideal candidate will help us grow our practice, is technically minded and has a strong focus towards driving impact as Platform expands. \n\nYou will engage with a variety of initiatives such as reimagining pricing, building up internal tooling, and launching new product features as you work with a  dedicated cross-functional team, part of the larger product organization. \n\nYour mission will be supported by a strong group of engineering, designers and marketing specialists - delivering on a roadmap that helps to enable our product to evolve so it becomes ever more scalable, stable, joyful.. and profitable for our developer audience.\n\nIn the next year this will you will start up a new initiative, form a team, talk to customers, manage many competing ideas, define a clear scope and delivery paths. All while ruthlessly prioritizing your teams efforts in line with the key goals in order to deliver the impact you're looking for.\n\nResponsibilities\n\n\n* Drive the product team's strategy and enable all the teams around you to work together to deliver it\n\n* Focus on features that help grow our revenue,  streamline our operations and give more visibility and control to the different internal stake holders and develop the KPIs and feedback loops that allow us to continuously improve those.\n\n* Work hand in hand with engineering and design to make sure we always keep our eyes on the ball, maintain at all times a critical path to delivering value fast. Work with other product managers to be sure we focus on the big-picture.\n\n* Turn feature releases into a repeatable process that can deliver quality results time after time\n\n* Participate in tasks including market research, prototyping, usability testing, customer feedback loops and data analysis\n\n* Write key documents including: roadmap documents, feature briefs, release notes\n\n* Maintain the right balance between effective processes and autonomous workflows\n\n\n\n\nQualifications\n\n\n* You have 3+ years as a Product Manager or similar role.\n\n* Demonstrated experience leading cross-functional remote teams \n\n* Iterative mindset with a bias toward action and improvement \n\n* Familiarity with both design and development agile methodologies\n\n* Ability to handle multiple competing priorities in a fast-paced environment\n\n* Familiarity with developer engineering workflows\n\n* Strong troubleshooting and analytical thinking skills\n\n* Preferred is strong experience in SaaS pricing strategies (preferably with usage-based pricing). \n\n* Preferred can also be strong experience in cloud environments, continuous integration workflows and infrastructure observability. \n\n\n\n\nThis is a remote job. Work from anywhere!\n\nWe are a worldwide distributed team and are looking for a product manager who can perform well working remotely. You’ll need to be able to effectively collaborate across time zones while being given a high level of independence and autonomy.\n\nAbout Platform.sh \n\nPlatform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.\n\nWe give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.\n\nPlatform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University, The British Council, and Lufthansa.\n\nJoin us and help this fast-growing, award-winning company to revolutionize the tech industry.


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Platform.sh


Seasoned Front End Engineer

Seasoned Front End Engineer


Platform.sh


front end

engineer

front end

engineer

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh is seeking a senior frontend engineer with strong skills ranging from developing frontend applications in Javascript to implementing user interface designs and making them look great on the web. Opportunities include helping to create new features, improve the overall user experience, and develop new applications to meet both business and internal use cases. In addition, we are a company of polyglots and have technology which spans the entire range of software engineering on the web, including orchestration components written in Python and Go, a wide range of of cloud tooling touching the traditional "DevOps" domain, and many other tools and applications. Anyone with broad experience in these different domains is especially welcome and will feel right at home here.\n\n\nResponsibilities:\n\n\n\n- Frontend app development in modern Javascript, primarily in React\n\n- Frontend design implementation and themeing\n\n- Remote position: work from home or any location in the world!\n\n\n\nRequirements:\n\n- Senior engineering skillset working with frontend Javascript (ideally incl. some familiarity with React)\n\n- Senior engineering skillset working with modern CSS implementation and web application look and feel\n\n- Keen eye for design details and dedication to building a high-quality user experience\n\n- Strong familiarity with the overall domain of web development and how the cloud fits together\n\n- Strong familiarity with implementing frontend applications dependent on remote services, APIs, etc.\n\n- Strong grasp of Git workflows and concepts and how these are connected to modern CI/CD behaviors\n\n\nGreat to Have: \n\n- Familiarity with other languages used throughout our stack (Go, Python, PHP)\n\n- Experience working with complex cross-site flows (e.g. authentication via OAuth2)\n\n- Experience working with performance optimization for web applications\n\n- Experience working with visualization of data, logs, metrics, etc. for web applications


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Platform.sh


Python Cloud Engineer

Python Cloud Engineer


Platform.sh


python

cloud

engineer

python

cloud

engineer

This job post is archived and the position is probably filled. Please do not apply.
\nMission\n\nIf you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you\n\nFor its groundbreaking PaaS solution https://platform.sh is looking for a Pythonian Cloud Engineer with a taste for Go, good Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\nOur external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.\n\nWe can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, OpenStack), we want more targets.\n\nWe probably have the highest industry container density. We need to get it higher.\n\nWe support any Python, Ruby, NodeJS, PHP, Java and .NET time to roll-out Elixir, of course Elixir, and Rust.\n\nWe need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our Ceph Implementation; We need to get the Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better. Interested? Join us!\n\nThis is a remote position and occasional travel to cool places like Paris, France, may be required.\n\nSkills & requirements:\n\nRequired:\n\n\n* Be a really really good dev that likes testing, understands how an OS works, knows networking, how git works, and the constraints of a distributed system.\n\n* Be proficient in Python (2 out of 3 of our dev team learned it while on the job, but we'd prefer someone who has already mastered it.)\n\n\n\n\nWould be really great if you had:\n\n\n* Great Golang experience.\n\n* Experience with C (we contribute to a bunch of upstream projects, like LXC) is a plus; Love not required.\n\n* Great knowledge of Git\n\n* Good Networking background (routing/protocols)\n\n* Good grasp of practical security and cryptography\n\n* Experience with other programming languages (Haskell anyone? Java, Javascript, Ruby, PHP? Common Lisp?)\n\n* Good knowledge of how the Web works (Hacking Nginx with Lua a plus).\n\n* Good understanding of how database systems and search engines work\n\n* A good notion on distributed systems (consensus protocols like Raft/Paxos, eventual consistency models, gossip protocols)\n\n* Working knowledge of Puppet\n\n* Mad Debian Skills. Sporting a Debian plaid cloth during the interview is not frowned upon.\n\n\n\n\nAbout Platform.sh \n\nPlatform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.\n\nWe give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.\n\nPlatform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University, The British Council, and Lufthansa.\n\nWe want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.


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Platform.sh


Technical Recruiter Trainer

Technical Recruiter Trainer


Platform.sh


edu

edu

This job post is archived and the position is probably filled. Please do not apply.
\nUs\n\nWe are a product minded innovative and ambitious company thriving in the DevOps cloud industry.\n\nWe are a startup in hyper growth mode and with a global reach. \n\nWe have hired 100 people over the last 24 months, worldwide.\n\nAs we rapidly scale, we need to keep pace with high growth needs for hiring, developing employee performance and learning capacity while providing a differentiated work environment.  \n\n\nYou\n\nYou are a technical trainer or tech recruiter with real-world, hands-on technical experience and knowledge of modern cloud architectures and virtualization technologies. \n\nYou are forward thinking, always aiming for enhancements and efficiency. \n\nThis is a role creation that will allow you to combine your passion for teaching and technology. This new role will drive significant impact and have high visibility internally.\n\nYour primary focus will be to offer a great candidate experience:\n\n\n* tailor the job descriptions to convey our company mission and appeal to the type of candidates we want\n\n* build top notch scorecards\n\n* undertake all technical assessments, use critical thinking, active listening and emotional intelligence to assess candidates\n\n\n\n\n\nOn an on-going basis, you will constantly learn about our product new features and innovations to constantly update your onboarding content. \n\nAs you are close to the engineering teams and understand the specificities of each position, you will actively build, customize and deliver technical onboarding content for all our engineering teams (developers, DevOps, architects, product, …) to facilitate and ensure successful experience for newly appointed engineers. \n\nYou will be in charge of developing & maintaining technical training content (screen sharing exercises, presentations, and accompanying materials).\n\n\nKeys to being the right fit for this position\n\nFlexible and capable of progressing quickly in a fast-paced environment\n\nTraining or mentoring experience for SaaS technology products - or self-starter with proven success taking ownership of training projects\n\n3+ years of hands on experience in tech recruitment or training, development, system administration, project management, consulting or training - technical degree or relevant work experience is required\n\nDeep understanding of platform solutions Linux IaaS, SaaS, PaaS, Security, Storage, networking, OSS tools and emerging computing trends\n\nYou don’t need to be a top-notch developer yourself, but you do need to be able to assess a baseline. So we expect you to have a good grasp of at least a couple of programming languages; Python and Go Lang would be great. But we’d really appreciate someone with some C skills, maybe a bit of Rust and potentially a good amount of fondness for functional languages\nExcellent communicator with great interpersonal skills\n\nExcellent written and spoken English \n\nCollaborative attitude\n\nCapacity to work with highly international teams\n\nRigorous and reactive \n\nAutonomous and proactive\n\nYou can be based anywhere (but preferably working Americas’ or EMEA timezone though) 


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Platform.sh


Technical Account Manager

Technical Account Manager


Platform.sh


exec

exec

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh Technical Account Managers fill a crucial role in providing our clients with a wide range of technical assistance. They work with our key accounts from initial implementation to continued partnership management and consulting. They ensure the technical onboarding is thorough, timely, and prepares the clients for successful adoption of our product and services. They continue to work with the clients as technical advisors and help implement solutions beyond basic support scope. \n\nPrimary Responsibilities:\n\n\n* Helping customers’ development teams adopt and learn to make more efficient use of the platform. This includes technical onboarding, training and general technical consulting, but can also include highly specific tasks like configuration help and troubleshooting. This may include onsite sessions with clients.\n\n* Helping facilitate communication between the customer, our internal support team, and potentially other external stakeholders, like development agencies.\n\n* Helping business stakeholders better understand how their technical investment in our product can bring even greater returns than they currently realize.\n\n* Taking part in regular review calls with clients, remotely or face-to-face, as a technical advisor.\n\n* Liaising with product and engineering teams when necessary for product improvements and high demand feature requests.\n\n* Keeping up to date with our new product features and improved solutions to be able to provide the best solutions to our clients on a continued basis.\n\n\n\n\nYou'll be accountable for 6 to 10 active enterprise customers with a wide range of projects, this requires strong communication and organizational skills, but most of all, curiosity and enthusiasm for helping clients solve their problems.\n\nThis position encompasses some traveling (up to 15% within your timezone).\n\nThis is a fully remote position. Prior experience with fully remote work is not required, but a command of written communication is the key to your success in this role.\n\nMust have\n\n\n* Extensive experience with web applications of various kinds. PHP, Node.js, and Python applications are especially important to our current business\n\n* Experience with IaaS solutions, such as AWS, Microsoft Azure\n\n* Excellent communication and presentation skills: demoing products, explaining value and fielding technical, process and business-related questions\n\n* Ability to do the job in exquisite written and spoken English\n\n* Deep understanding of complete, modern hosting stacks\n\n* Experience with CDNs\n\n* Knowledge of DNS\n\n* Understanding of SSL certificates and encryption\n\n* Ability to use Git \n\n\n\n\nNice to have\n\n\n* Knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3\n\n* Relational database skills\n\n* Public speaking experience\n\n* Blogging or writing experience\n\n\n


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Platform.sh


Python Cloud Developer

Python Cloud Developer


Platform.sh


python

dev

cloud

digital nomad

python

dev

cloud

digital nomad

This job post is archived and the position is probably filled. Please do not apply.
\nIf you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you\n\nFor its groundbreaking PaaS solution https://platform.sh is looking for a Pythonian Cloud Engineer with a taste for Go, good Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\nOur external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.\n\nWe can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, OpenStack), we want more targets.\n\nWe probably have the highest industry container density. We need to get it higher.\n\nWe support any Python, Ruby, NodeJS, PHP, Java and .NET time to roll-out Elixir, of course Elixir, and Rust.\n\nWe need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our Ceph Implementation; We need to get the Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better. Interested? Join us!\n\nThis is a remote position and occasional travel to cool places like Paris, France, may be required.\n\nSkills & requirements:\n\nRequired:\n\n\n* Be a really really good dev that likes testing, understands how an OS works, knows networking, how git works, and the constraints of a distributed system.\n\n* Be proficient in Python (2 out of 3 of our dev team learned it while on the job, but we'd prefer someone who has already mastered it.)\n\n\n\n\nWould be really great if you had:\n\n\n* Great Golang experience.\n\n* Experience with C (we contribute to a bunch of upstream projects, like LXC) is a plus; Love not required.\n\n* Great knowledge of Git\n\n* Good Networking background (routing/protocols)\n\n* Good grasp of practical security and cryptography\n\n* Experience with other programming languages (Haskell anyone? Java, Javascript, Ruby, PHP? Common Lisp?)\n\n* Good knowledge of how the Web works (Hacking Nginx with Lua a plus).\n\n* Good understanding of how database systems and search engines work\n\n* A good notion on distributed systems (consensus protocols like Raft/Paxos, eventual consistency models, gossip protocols)\n\n* Working knowledge of Puppet\n\n* Mad Debian Skills. Sporting a Debian plaid cloth during the interview is not frowned upon.\n\n\n


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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Platform.sh


Cloud Support Engineer

Cloud Support Engineer


Platform.sh


cloud

engineer

cloud

engineer

This job post is archived and the position is probably filled. Please do not apply.
\nThis role is solely open to those willing to work Saturdays and Sundays instead of the usual Mondays to Fridays.  \n\nAs a Cloud Support Engineer you will be responsible to assess the nature of product or service issues and resolve support problems for customers and partners through support tickets, live chat, and occasional voice calls. Successful employees are willing to collaborate with other team members, able to meet deadlines, and excited to test new ideas, tools, and tactics. We are looking for motivators, go-getters, and ways to improve our processes, our products, and ourselves. As one of our Cloud Support Engineers, you are our front line; when our customers think of how great Platform.sh is, they think of you.\n\nIn a given day you might:\n\n\n* Troubleshoot issues pertaining to the underlying infrastructure running customer applications.\n\n* Diagnose, debug, and document issues in both applications and systems.\n\n* Deploy and configure cloud infrastructure resources.\n\n* Troubleshoot, reproduce, and report bugs.\n\n* Become a product expert and work toward improving our customer facing documentation.\n\n* Participate in limited on-call shifts, providing timely responses to high priority tickets and incidents.\n\n* Work under limited supervision with considerable latitude for personal initiative.\n\n* Respond to customer inquiries through our ticketing solution, ZenDesk.\n\n* Participate in training teammates.\n\n\n\n\nQualifications\n\nMinimum Qualifications\n\n\n* 3+ years combined of:\n\n\n\n* Web development using PHP, Python, Ruby, or Go.\n\n* Linux system administration.\n\n\n\n* Experience using git for version control.\n\n* Understanding of DNS as well as TLS and encryption.\n\n* Exceptional communication skills to provide clear and empathetic customer support.\n\n\n\n\nPreferred Qualifications\n\n\n* Experience with Magento, Symfony, TYPO3, and/or Drupal.\n\n* Understanding of CDNs or Varnish and web caching strategies.\n\n* Familiarity with IaaS solutions, such as AWS, Microsoft Azure, and Google Compute Engine.\n\n* Conversant in containerization technologies and techniques.\n\n* Knowledge of nginx, Galera, GlusterFS, and Puppet.\n\n\n\n\nSound Like a Good Fit? We’d love to talk to you!  \n\nThis is a remote job. Work from anywhere!\n\nWe are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer as a CSE here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy.


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Platform.sh

 

Operations Coordinator

Operations Coordinator  


Platform.sh


ops

ops

This job post is archived and the position is probably filled. Please do not apply.
\nThis role is open to remote full time people based in Europe/UK or APAC.\n\n\nPlatform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program).\n\nPlatform.sh is built on top of open source languages, libraries and projects. But we never shy away from writing code. This means that even if there is an existing open source project that covers much of the functionality of something we want to achieve, we will consider, and often enough, chose to write our own implementation; Because sometimes 80/20 is not good enough. We have our own orchestration layer, our own reverse proxy, our own file-systems, our own reproducible build system.\n\nTo reinforce our technical prowess, we are looking to grow our operations team with an operations coordinator that knows their way around Linux. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you.\n\n\nMission :\n\nDirectly reporting to our VP of Infrastructure Operations, you will:\n\n\n* coordinate and execute day to day tasks;\n\n* monitor project activities and ensure general project organization;\n\n* work with internal teams to schedule upgrades and maintenances all the while respecting team’s capacity;\n\n* provide weekly and monthly reports recapping results to partners;\n\n* identify and manage project dependencies and impediments;\n\n* assist to produce the roadmap for continuous development;\n\n* lead and facilitate daily scrum, planning and retrospective meetings.\n\n\n\n\n\nNice to have:\n\n\n* hands on experience with Kanban Board & Jira;\n\n* Scrum Master experience;\n\n* reporting and dashboarding experience;\n\n* knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3.\n\n\n\n\nWe have many extremely knowledgeable co-workers who are happy to invest their time in sharing their experiences with those who show talent, interest, and a willingness to le


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Platform.sh


Support Manager

Support Manager


Platform.sh


exec

exec

This job post is archived and the position is probably filled. Please do not apply.
\nMission : \n\nThe Support Manager assists the Director of Support in building, developing and managing the Customer Support team. \n\nThe Support Manager - US is responsible for the team based in Americas timezone and is accountable for the region's performance metrics.\n\nPrimary Responsibilities:\n\nTeam Management:\n\n\n* Plan and report activity of the team\n\n* Define roles in the teams and communicate to other teams\n\n* Create and maintain processes on the team and communicate to other teams\n\n* Hire and on-board new staff\n\n* Team training and development\n\n* Evaluate team’s performance\n\n* Plan skill requirements in the team\n\n* Report on team performance, set up action plans when necessary\n\n\n\n\nCustomer Support:\n\n\n* Set performance standards to meet the company’s support goals\n\n* Oversee high-level customer issues to ensure effective long-term problem resolution\n\n* Coordinate escalations to Customer Success and other internal teams\n\n* Staff Pager Duty for product support\n\n* Support team in high level incidents\n\n\n\n\nThis is a fully remote position. Prior experience with fully remote work is not required, but a command of written communication is the key to your success in this role.\n\n\n\nQualifications\n\n\n* 4+ years combined of direct team management, managing technical or cross-functional teams and web development using PHP, Python, Ruby, or Go.\n\n* Experience with Linux system administration.\n\n* Experience using git for version control.\n\n* Understanding of DNS as well as TLS and encryption.\n\n* Exceptional communication skills to provide clear and empathetic customer support.\n\n\n\n\n\nPreferred Qualifications\n\n\n* Experience with Magento, Symfony, TYPO3, and/or Drupal.\n\n* Understanding of CDNs or Varnish and web caching strategies.\n\n* Familiarity with IaaS solutions, such as AWS, Microsoft Azure, and Google Compute Engine.\n\n* Conversant in containerization technologies and techniques.\n\n* Knowledge of nginx, Galera, GlusterFS, and Puppet.\n\n\n


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Platform.sh


Cloud Developer Experience Engineer

Cloud Developer Experience Engineer


Platform.sh


dev

cloud

engineer

digital nomad

dev

cloud

engineer

digital nomad

This job post is archived and the position is probably filled. Please do not apply.
\nMission\n\nJoin our team as a Cloud Developer Experience Engineer and improve the lives of thousands of developers using our product. Have you ever attempted to use a piece of software only to become frustrated because of missing documentation, bad examples, unintuitive UX/DX? This is your chance to help Platform.sh make sure that no developer ever has that experience with our software.\n\nYou’ll be on a small autonomous team that focuses entirely on making developers passionate about our product. You’ll be exposed to a wide variety of software running on multiple stacks, and will get to tinker with all the new shiny things that come along. You’ll then translate your learnings into templates, learning and training materials, workshops, and conference talks to make sure that the largest number of developers benefit from your wisdom. You’ll help us make Platform.sh better by gathering feedback and best-practices from our users, for whom you will be a fierce advocate.\n\nYou’ll work remotely.\n\nResponsibilities\n\n\n* Critically evaluate the developer experience of Platform.sh tools and products, with a focus on Java developers and workflows\n\n* Maintain project starting templates in various stacks and languages\n\n* Publish how-to articles and tutorials\n\n* Prepare and give product demos, online and at conferences (estimated traveling on this position is less than 20% of working time)\n\n* Run training workshops, online and at conferences\n\n* General problem solving and technical tinkering\n\n\n\n\nQualifications\n\n\n* 3+ years experience working as a Software Engineer\n\n* Must have:\n\n\n\n* Expertise in writing and deploying Java web applications - specifically you have some experience with J2EE on Tomcat and WildFly, plus Spring Boot knowledge\n\n\n\n* Great to have:\n\n\n\n* Familiarity with the main web scripting languages: Ruby, Golang, Node.js, Python or PHP (yeah, we just called Golang a scripting language, the world won’t end)\n\n\n\n* Nice to have:\n\n\n\n* Experience with other JVM languages very appreciated, especially Scala and Clojure\n\n* Erlang / Elixir chops\n\n* A secret crush on Rust (we don’t do any Rust, but some of us would really love to do everything in Rust)\n\n\n\n* You should have a good level of networking and system knowledge. Specifically you have at least a good basic understanding of containers and you have an excellent understanding of  HTTP (please don’t submit your CV if you can’t tell a 301 from a 404, and we do expect you to at least know about TLS).\n\n* Excellent knowledge of Git: you rebase like a god and you do not lose consciousness when you hear “bisect”.\n\n* You should have a good grasp of relational databases (Postgres / MySQL), caches (Redis), Search-Engines (Elastic Search, but if you “only" have some Solr chops, we won’t complain), Message Queues (any really, but we provide RabbitMQ and Kafka) and how they fit into an architecture.\n\n* You should have a good understanding of deployment workflows and some of the DevOps tooling (stuff like Puppet and Chef, anything from Hashicorp).\n\n* Published technical articles or presentations.\n\n* Experience giving presentations or trainings, eg. at conferences.\n\n\n


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Platform.sh


Front End Developer

Front End Developer


Platform.sh


front end

dev

digital nomad

front end

dev

digital nomad

This job post is archived and the position is probably filled. Please do not apply.
\nAre you annoyed at off-centered pixels? Do you like working directly with designers and users to build a truly useful product? Do you enjoy seeing beautiful designs come to life? We are looking for someone like you!\n\n\nMission\n\nWe are looking for a front-end developer who wants to join us on our mission to revamp the Platform.sh web application and deliver an experience that enables many more developers to build the applications/website they want.\n\nYou will collaborate intensely with the design and marketing teams to help build the product (extending the current UI, and building out whole new feature sets). This is a diverse position, were you will be part of a team of (front-end)-developers.\n\nThis position is full-time, and remote.\n\n\nMinimum qualifications\n\n\n* 3+ years of experience with HTML5 and CSS3 standards\n\n* 3+ years of experience with Javascript in concepts like asynchronous programming, closures, types, and ES6.\n\n* Experience ReactJS\n\n* Experience with LESS and SASS compilers.\n\n* Experience with Git version control.\n\n* Experience with responsive and cross-browser testing techniques.\n\n* A sharp eye for detail with a need to fix misalignments.\n\n* Comfortable to share your opinion in discussions about new product ideas, concepts and functionality.\n\n\n\n\n\nPreferred experience\n\n\n* Experience with Content Management systems (Drupal 7 or Drupal 8)\n\n* Experience working on highly performant and usable single page applications.\n\n* Experience working in a SCRUM environment.  \n\n* Experience developing data visualizations (Paper.js, D3.js or others) is a big plus.\n\n\n


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Platform.sh


Software Quality Assurance Engineer

Software Quality Assurance Engineer


Platform.sh


dev

qa

engineer

digital nomad

dev

qa

engineer

digital nomad

This job post is archived and the position is probably filled. Please do not apply.
\nWe need a quality assurance engineer to better monitor every phase of our development process so as to guarantee best possible quality before new features are released.\n\nMission :\n\n\nDirectly reporting to our Lead QA engineer, your role will be to:\n\n\n* Participate in the full software development life-cycle\n\n* Estimate, plan and perform testing activities\n\n* Create detailed, comprehensive and well-structured test plans and test cases\n\n* Design, develop and execute automation scripts using open source tools\n\n* Identify, record, document thoroughly and track bugs\n\n* Perform thorough regression testing when bugs are resolved\n\n* Liaise with engineering teams to identify testing requirements\n\n* Monitor debugging process results\n\n* Report on test activity\n\n* Stay up-to-date with new testing tools and test strategies\n\n\n\n\n\n\n\n\nRequirements\n\n\n* 2+ years of similar professional experience\n\n* Python (2+ years)\n\n* Experience with any Continuous Integration technology\n\n* Creative and critical thinker with problem-solving skills\n\n* Team player\n\n* Degree in Computer Science or related field or equivalent experience\n\n* Awareness of testing standards, quality processes, and QA related tools in market\n\n\n\n\n\nGood to have\n\n\n* Great (linux) systems and networking skills\n\n* Practical knowledge of common web backend services (PostgreSQL, MariaDB, Elasticsearch, Solr, Redis, MongoDB, RabbitMQ)\n\n* Understanding of containerization technologies\n\n\n\n\n\nPossible full-time remote position


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Platform.sh


Seasoned Devops SRE

Seasoned Devops SRE


Platform.sh


devops

devops

devops

devops

This job post is archived and the position is probably filled. Please do not apply.
\nMission \n\nTo reinforce our technical prowess, we are looking to grow our operations team. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you\n\nFor its PaaS solution https://platform.sh is looking for an Operations and Service Reliability Engineer with a taste for Python and Go, great Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\nOur external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.\n\nWe can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, OpenStack), we want more targets.\n\nWe probably have the highest industry container density. We need to get it higher.\n\nWe support any Python, Ruby, NodeJS or PHP, Java and .NET, time to roll-out Elixir, of course, Elixir (and Rust. We need Rust).\n\nWe need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our Ceph Implementation. We need to get the Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better.\n\nDirectly reporting to our VP of Infrastructure and in close interaction with our Engineering and Customer Support teams, you will be responsible for:\n\n\n* cloud operations: configure clusters, deploy stuff, follow-up on alerts, help customer support debug issues.\n\n* automating all of the above so they can instead drink margaritas (or non-alcoholic beverages, of course)\n\n* creating systems, tools & processes that will enhance our support and operations efficiency\n\n* improving service quality, discipline and reliability throughout lifecycle\n\n* monitoring operating objectives, streamline and automate intervention\n\n* continuous learning from Operations experience, modeled as software\n\n\n\n\nMust have :\n\nThe ideal candidate:\n\n\n* has proven successful experience in an operations role,\n\n* has demonstrated the ability to successfully manage cloud-based infrastructure for a fast growing organization\n\n* has experience with containerization technologies\n\n* has had exposure to cloud services (AWS)\n\n* understands how an OS works, knows networking, how git works, and the constraints of a distributed system\n\n* Puppet experience\n\n* is proficient in Python (Golang a plus)\n\n\n\n\nNice to have :\n\n\n* knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3\n\n* relational database skills\n\n* public speaking experience\n\n* ability to kick ass in Chess\n\n* proficiency in Rust grants you bonus points\n\n\n\n\nNote: We don't like stress, so we build everything to be robust and resilient, but stuff does break. This is a role with on-call duties. If page-duty fills you with dread... well, this might not be a fit.


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Platform.sh


Partner Manager

Partner Manager


Platform.sh


exec

exec

This job post is archived and the position is probably filled. Please do not apply.
\nThe purpose of this role is, directly reporting to our VP Alliances, to ensure high satisfaction of our various partners by :\n\n\n* Communication during incidents\n\n* Manage and maintain relationships with important stakeholders within our partners\n\n* Help handle escalations either within partner teams or ours\n\n* Support our sales team in closing new partners\n\n* Participating in conferences and company events with partners\n\n\n\n\nThe ideal candidate :\n\nYou are an experienced customer facing infrastructure or cloud engineer that likes human contact and extinguishing fires.\n\nYou are impassioned about DevOps and have experience with web technologies.\n\nYou have:\n\n\n* DevOps and infrastructure knowledge\n\n* Excellent communication, presentation, and analytical skills are a must in this highly collaborative role\n\n* Ability to read some programming languages\n\n* Git knowledge preferably\n\n* A customer-oriented attitude combined with a positive and proactive nature\n\n* Autonomy and the ability to work well with a distant international team\n\n* Ability to travel 20 to 25% of your time\n\n* Magento, Wordpress, Symfony, Drupal, eZ, and/or PaaS knowledge will grant you points \n\n\n\n\nThis is a remote job. Work from anywhere!


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Platform.sh


Drupal Cloud Developer

Drupal Cloud Developer


Platform.sh


dev

cloud

drupal

digital nomad

dev

cloud

drupal

digital nomad

This job post is archived and the position is probably filled. Please do not apply.
\nMission\n\nWe're looking for a senior Drupal developer with significant experience in back-end development of Drupal sites, especially with experience in the e-commerce arena. We're looking to add build features, upgrade and maintain our existing systems, as well as plan for a transition where pieces of these systems are either migrated to Drupal 8 or other new solutions over the course of the next couple years. All of this work is intimately connected to the rest of our cloud hosting and devops tooling product -- interest in the "devops" problem space and solving problems for our cloud customers is key. Our team stands at the forefront of user experience, as well as new features being offered to our customers and partners. Being comfortable tackling programming problems from the architecture level all the way down to proper code implementation is a big plus -- the team is small, the to-do list long, and engineers generally have a great deal of autonomy to implement features and drive the product forward.  Your contribution matters. \n\nMust Have\n\n- Senior-level experience with Drupal back-end development (both 7 and 8 ideally) -- custom modules and product/feature builds in Drupal\n\n- Desire to tackle feature implementation and user experience design challenges from a high-level user story view through final implementation\n\n- Solid experience with web development patterns and the needs of engineers using a web app development and hosting tool\n\n\nNice to have\n\n- Familiarity with the other languages in our stack (Javascript, Go, Python)\n\n- Experience or interest in the "cloud computing" stuff that makes up our back end, anything from distributed computing to networking to devops and the big box that is "make a bunch of Linux containers play nicely together"


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IT Automation Engineer

IT Automation Engineer


Platform.sh


engineer

engineer

This job post is archived and the position is probably filled. Please do not apply.
\nDirectly reporting to our Director of IT and in close interaction with our Engineering, Infrastructure, Finance, Sales, and Customer Support teams, you will be responsible for:\n\n\n* Automating everything.\n\n\n\n\n\n* And more specifically:\n\n\n\n* While not all the things are automated: respond to user account provisioning/deprovisioning, access, issues, and modification requests.\n\n* Change management, diagnosing, and debugging problems with tooling and systems.\n\n* Enabling the flow of information between our wide array of IT systems and external services using API’s (REST + oAuth).\n\n* Creating (and/or improving existing) systems, tools & processes that will enhance our overall efficiency as an organization.  \n\n\n\n\n\n\nSkills & Requirements\n\nYou are a developer that also understands how an OS works, knows networking, can describe the importance of CDNs, DNS, and TLS.   You have experience in systems administration, and know the constraints of a distributed system.\n\nRequired\n\n\n* Know what Git is, how to work with it, and how it fits in the DevOps world.\n\n* Be proficient primarily in Python but also have advanced skills in PHP.\n\n* You do not fear Drupal: Module development and site administration.\n\n* Relational database skills, not just administration but building apps with them.  MariaDB and MySQL prefered.\n\n* Fluent in spoken and written English.\n\n\n\n\nWould be really great if you had experience with:\n\n\n* Zendesk: Triggers, automations, add-on applications development (sidebar apps), API, ticket sharing, macros, and other business rules, (SLA’s, schedules, custom fields).\n\n\n\n\n\n* Salesforce: Mainly working with the REST API, but any skills in administration are helpful.\n\n\n\n\n\n* JIRA: (Server and Cloud) Workflows, projects, custom fields, screens, and issue types.  Issue security and project permission schemes. REST API and add-on development.\n\n* Netsuite: Usage and administration.  REST API development and connectivity with external systems.\n\n* Identity and Access Management (LDAP)\n\n* Google Apps & Office 365 API development.\n\n* IaaS solutions like AWS, Azure, Openstack.  As well as API development and billing familiarity with these services.\n\n* Elasticsearch Kibana, Grafana, Metabase.\n\n* NodePing, PagerDuty\n\n* Using Terraform and Puppet... together.\n\n* Other programming languages like Rust, Golang, and Ruby.\n\n* Shell scripting in bash or sh.\n\n* Mad Debian Skills. Sporting a Debian plaid cloth during the interview is not frowned upon.\n\n\n


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Platform.sh


Solutions Architect

Solutions Architect


Platform.sh


architecture

architecture

This job post is archived and the position is probably filled. Please do not apply.
\nUnsere Kunden brauchen Onboarding und Training, bevor sie den Platform.sh-Spaß meistern können. Können Sie atemberaubende und aufregende Tech-Demos liefern und die Feinheiten der Kommandozeilen-Tools erklären? Wir betreiben OEM PaaS-Services für bekannte Marken wie Magento Enterprise Cloud Edition und Sensio Cloud - können Sie uns helfen, diese dynamischen Softwareprodukte zu entwickeln und zu betreiben?\n\n\nSie berichten direkt an unseren Director of Customer Solutions und sind in enger Zusammenarbeit mit unseren Teams für Vertrieb, Support, Engineering und Infrastruktur verantwortlich für den Verkauf und die proaktive Sicherstellung eines stabilen und sicheren Produkterlebnisses:\n\n\n\n* Anpassung des Produkts an die Anforderungen der potenzielle Kunden\n\n* Enge Zusammenarbeit mit Vertriebsteams für Produktdemos und Beantwortung technischer Fragen\n\n* Eingliederung und Bildung von Neukunden\n\n* Demonstration des Geschäftswissens unserer Kunden im Hinblick auf unsere Produktnutzung\n\n* Analyse der technischen Bedürfnisse der Kunden, um Beratungsleistungen vorzuschlagen und deren Anforderungen zu erfüllen.\n\n* Unterstützung unserer Großkunden bei der täglichen Nutzung unserer Produkte\n\n* Zusammenarbeit mit den Entwicklungsteams, wenn dies für die Produktverbesserung erforderlich ist.\n\n* sich regelmäßig mit unseren neuen Produktfeatures vertraut zu machen\n\n\n\n\n\nSie geben unseren Kunden einen ersten Eindruck von unserem Produkt und führen den Weg zu hoher Zufriedenheit in ihrer Produkterfahrung.\n\n\nWas wir suchen\n\n\n* Nachgewiesene erfolgreiche Erfahrung im Umgang mit technischen Kundenbeziehungen in der Web-Branche\n\n* Nachweis der Fähigkeit, Kundenerwartungen erfolgreich mit der Produktkapazität abzugleichen\n\n* Umfangreiches Wissen über Architektur und Dienste von Webanwendungen (DNS, CDN, Webserver, Datenbanken, Cache-Layer usw.) und verteilte Systeme.\n\n* Umfangreiche Kenntnisse von Web-Entwicklungs-Workflows und vorhandenen Tools (Git, CI-Tools)\n\n* Kenntnisse gängiger Webanwendungen und Frameworks: Magento Ecommerce, Symfony, Drupal, eZ Platform oder Typo3 (viele unserer Kunden betreiben diese)\n\n* Kenntnisse über Cloud-Dienste (AWS, Azure)\n\n* Dynamik mit einem kühler Kopf\n\n* Ausgezeichnete Kommunikationsfähigkeiten mit Englischkenntnissen und deutsche als Muttersprache.\n\n\n\n\n\nSchön zu haben :\n\n\n\n* Mad Linux (Debian) skillz\n\n* Öffentliches Reden Erfahrung\n\n\n


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Platform.sh


Software Javascript Engineer

Software Javascript Engineer


Platform.sh


dev

javascript

engineer

digital nomad

dev

javascript

engineer

digital nomad

This job post is archived and the position is probably filled. Please do not apply.
\n\nWe're looking for a Javascript engineer with front-end application design experience, focused in this case around a new version of our user interface written with React, Redux, Webpack and our Javascript open source client. This is intended to be a "lightweight" application which talks exclusively to our back-end APIs for business logic, but which nonetheless has many moving parts and a lot of significant challenges in user experience design, components creation and information presentation -- the overall Platform ecosystem is complex and we are looking for a developer who is keen to solve those type of usability challenges.\n\n\nMust have:\n\n- Senior-level experience with Javascript front-end development, ideally comfortable building out a major application with React, Redux, Styled-components, Webpack, Nightwatch\n\n- Desire to tackle user experience/interface design challenges from a high level user story view all the way to implementation\n\n- Solid level of experience with web development patterns and the needs of engineers using a web app development & hosting tool\n\n\n\nNice to have:\n\n- Familiarity with the other languages in our stack (Python, Go, PHP)\n\n- Experience or interest in the "cloud computing" stuff that makes up our back end, anything from distributed computing to networking to devops stuff and the big box that is "make a bunch of Linux containers play nicely together"


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Platform.sh


Devops Engineer

Devops Engineer


Platform.sh


devops

engineer

devops

devops

engineer

devops

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program).\n\nTo reinforce our technical prowess, we are looking to grow our operations team. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you\n\nFor its PaaS solution, https://platform.sh is looking for an Operations and Service Reliability Engineer with a taste for Python and Go, great Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\nOur external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.\n\nWe can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, OpenStack), we want more targets.\n\nWe probably have the highest industry container density. We need to get it higher.\n\nWe support any Python, Ruby, NodeJS or PHP, Java and .NET, time to roll-out Elixir, of course, Elixir (and Rust. We need Rust).\n\nWe need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our Ceph Implementation. We need to get the Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better.\n\nDirectly reporting to our VP of Infrastructure and in close interaction with our Engineering and Customer Support teams, you will be responsible for:\n\n\n* cloud operations: configure clusters, deploy stuff, follow-up on alerts, help customer support debug issues.\n\n* creating systems, tools & processes that will enhance our support and operations efficiency\n\n* improving service quality, discipline and reliability throughout lifecycle\n\n* monitoring operating objectives, streamline and automate intervention\n\n* continuous learning from Operations experience, modeled as software\n\n* supporting our data protection officer and compliance team with information requests, pen testing, disaster recovery, and related activities\n\n* executing our security incident management process\n\n* work with appropriate teams to deploy and operate security tools and solutions\n\n* ensure all systems, security applications and services in environment are securely configured and managed through operating system appropriate security platforms and tools\n\n* ensure optimal operation of all security solutions and tools\n\n* automating all of the above so they can instead drink margaritas (or non-alcoholic beverages, of course)\n\n\n\n\nMust have :\n\nThe ideal candidate:\n\n\n* has proven successful experience in an operations role\n\n* has demonstrated the ability to successfully manage cloud-based infrastructure for a fast growing organization\n\n* has experience with containerization technologies\n\n* has had exposure to cloud services (AWS)\n\n* understands how an OS works, knows networking, how git works, and the constraints of a distributed system\n\n* puppet experience\n\n* is proficient in Python (Golang a plus)\n\n* has an understanding of\n\n\n\n* Patch and Vulnerability Management process\n\n* Principle of Least Privilege\n\n* Incident response\n\n* Identity and Access Management\n\n* IPTABLES\n\n* WAFs\n\n\n\n\n\n\nNice to have :\n\n\n* knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3\n\n* relational database skills\n\n* public speaking experience\n\n* ability to kick ass in Chess or beat Zork without using a map\n\n* proficiency in Rust grants you bonus points\n\n* CISSP (preferred), Security+, GCED, GICSP, GCIH, SSCP, or CASP Certification or similar\n\n* audit and compliance experience\n\n* can bravely take on new challenges like a Gryffindor, analyzes problems like Ravenclaw, protects our infrastructure and client data like a Slytherin, and talks with clients like a Hufflepuff.\n\n\n\n\nNote: We don't like stress, so we build everything to be robust and resilient, but stuff does break. This is a role with on-call duties. If page-duty fills you with dread... well, this might not be a fit.


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Junior Project Manager For A Dev Ops Team

Junior Project Manager For A Dev Ops Team


Platform.sh


exec

devops

junior

devops

exec

devops

junior

devops

This job post is archived and the position is probably filled. Please do not apply.
\nJob description:\n\nPlatform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program).\n\nTo reinforce our technical prowess, we are looking to grow our engineering team with an engineer that also enjoys project management. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you\n\nFor its groundbreaking PaaS solution https://platform.sh is looking for an Operations Project Manager with Good Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nThis is a coordination and planning kind of job. Not an actual operations post.\n\nMission :\n\nDirectly reporting to our VP of Infrastructure, your roles will include:\n\n\n* Capacity planning: based on current workloads and future tasks plan with precision and rationality when we should upgrade what. When is the next window we can possibly launch a new cloud region?\n\n* Do follow-ups on tasks. Make sure we have beautiful RCAs when there are incidents. Bug people get answers. Be bugged. And give answers. \n\n* Backlog grooming. Making it pretty. Actionable. Sublime\n\n* Sprint planning, estimation, critical path analysis\n\n* Making projects delivery predictable. Measurable. Finding impediments and helping remove them\n\n* Managing with brio changes to backlog. Informing stakeholders when an injected task will cause some other story to be rejected from current sprint or be late\n\n* Project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility\n\n* Tooling around project plan and progress tracking\n\n* Reporting and escalation when necessary\n\n* Quality management. Managing the “Definition of Done” hand in hand with QA\n\n* Delivery management (release planning, QA follow-up) coordination with the Partner Delivery Manager\n\n\n\n\nThat's a tall order and a big list.., right? Don't worry; This is a junior position if you show talent and interest and a willingness to learn and grow... you will find that you will be surrounded by not only extremely knowledgeable co-workers .. but also ones that are happy to invest time in sharing with you their experience.


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Platform.sh


Engineer Who Wants Train Sell

Engineer Who Wants Train Sell


Platform.sh


engineer

engineer

This job post is archived and the position is probably filled. Please do not apply.
\nMission :\n\nWe are looking for a Partner Account Manager to actively enhance our partnership recruitment, on-boarding and training activity. This role encompasses various activities :\n\n1. Training :\n\n\n* travel to partner locations on predetermined dates to deliver training to our North-America based partners\n\n* maintain training database and course data\n\n* gather and organize information about the product with the software release cycles\n\n* monitor and evaluate the quality of training ; revise as needed \n\n* maintain a current understanding of training trends and best practices\n\n* prepare and present workshops at users’ conference if needed\n\n\n\n\nThis will involve delivering material through various media including user guides, videos, virtual classroom, face-to-face training.\n\nYou will end up working with our teams to design training programs and materials. \n\n2. Sales :\n\n\n* you will learn how to identify and contact potential partners \n\n* organize partner meetings to discuss business opportunities\n\n\n\n\n3. Marketing :\n\n\n* participate to conferences and company events to promote our product and provide product demos\n\n\n\n\nThe ideal candidate must have :\n\n\n* the professionalism, charisma, enthusiasm, and knowledge to help convert partners into enthusiasts\n\n* Experience in Python and PHP development\n\n* Git knowledge\n\n* excellent communication skills\n\n* a customer-oriented attitude combined with a positive and proactive nature\n\n* autonomy and the ability to work well with a distant international team\n\n* willingness and excitement to travel 50% of your time in Canada and the USA ; you have easy access to an international airport \n\n* educational background in software development will be a plus\n\n* Magento, Wordpress, Symfony, Drupal and/or PaaS knowledge will grant you points\n\n\n


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Platform.sh


Software Engineer That Does Drupal

Software Engineer That Does Drupal


Platform.sh


dev

drupal

engineer

digital nomad

dev

drupal

engineer

digital nomad

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh, the Continuous Deployment PaaS, is seeking a backend Drupal developer with strong experience in Drupal 7 and e-commerce technologies (including Drupal Commerce and Magento). But you will have opportunities to work on many other technologies (from API proxies in NodeJS or Golang to Python libraries).  We don’t expect you to be an expert in all-the-things but we are looking for someone that would love to have a chance to work in a polyglot environment.\n\n\nWith your intimate knowledge of user authentication workflows (such as OAuth 2), deep knowledge about security processes, and mastery of transactional workflows, you will help build, improve, and maintain the Platform.sh internal billing and user management tool (aka Accounts).\n\n\nRequired:\n\n\n* Be a really really good dev that likes testing, understands how an OS works, knows networking, how git works has a very good grasp of security\n\n* Minimum of 5+ years’ experience in working with Drupal.\n\n* Strong experience with maintaining and extending complex Drupal sites (you write Drush make files on the back of napkins and revert Features in your dreams)\n\n* Strong knowledge of Git workflows (code review based on pull/merge requests, submodules, automated deployments), and you can explain to a 5 year old what rebase means.\n\n* Strong experience with integrating external services to Drupal (extra points if you have “The API is the product” tattooed on your arm)\n\n* Familiar with Behat/Mink test suite and automated test workflows.\n\n* Familiar with Agile development methodology.\n\n* Be proficient in at least one programming language other than PHP and Javascript\n\n\n\n\nWould be really great if you had:\n\n\n* Go Lang Practice\n\n* Python Experience\n\n* Good Networking background (routing/protocols)\n\n* Good grasp of practical security and cryptography\n\n* Good knowledge of how the Web works (Hacking Nginx with Lua a plus).\n\n* Good understanding of how database systems and search engines work\n\n* A good notion on distributed systems (consensus protocols like Raft/Paxos, eventual consistency models, gossip protocols)\n\n* Good understanding of virtualization and containers\n\n* Mad Debian Skills\n\n\n


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Platform.sh


Data Hacker

Data Hacker


Platform.sh


This job post is archived and the position is probably filled. Please do not apply.
\nWhat should I do next? \n\nWhat’s the most important thing?\n\nHave I forgotten anything? \n\nWhere’s all my data? \n\nAre my customers happy?\n\nWhat does it all mean?\n\nWould you like to be the person who helps us answer these questions using Python, Node.js, Elasticsearch, Git, and every API known to mankind? Good! We look forward to talking to you, a highly technical data scientist with DevOps and web application development experience, about training algorithms, clustering, and chat bots. \n\nAs a member of the Customer Care team, your focus on customer needs and success are an essential ingredient in our company’s operations. As a full member of the Engineering team, you will rub shoulders with the best cloud engineers in the business.\n\nIn this role you will:\n\n\n* Find, collect, improve, analyze and report on Data. All of it. \n\n* Teach computers to answer the essential and existential questions that we have as a Support and Operations team: what should I do next? What’s the most important thing for me to do, to solve, to fix?\n\n* Write code in Python, Node.js, Golang, PHP, Bash and any other language needed to Integrate All Things\n\n* Evaluate, procure, configure software and tools needed to facilitate data collection and analysis\n\n* Stay apprised of industry trends, best practices, and the evolving analytics landscap\n\n\n\n\nYour Skills:\n\n\n* Python, ElasticSearch, Git, Node.js magician\n\n* Data analysis, statistics, machine learning\n\n* Familiarity with relevant KPIs and industry best practices \n\n* Basic DevOps experience\n\n* You speak and write excellent English\n\n* Good presentation and communication skills, both verbally and written\n\n* Good business/financial knowledge\n\n* Ability to work remotely\n\n\n


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Platform.sh


Project Management Engineer

Project Management Engineer


Platform.sh


engineer

engineer

This job post is archived and the position is probably filled. Please do not apply.
\nJob description:\n\nPlatform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program). To reinforce our technical prowess, we are looking to grow our engineering team with an engineer that also enjoys project management. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you\n\nFor its groundbreaking PaaS solution https://platform.sh is looking for a Project Manager with a taste for Go, good Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.\n\nPlatform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...\n\nOur external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.\n\nWe can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, OpenStack), we want more targets.\n\nWe probably have the highest industry container density. We need to get it higher.\n\nWe support any Python, Ruby, NodeJS or PHP application, it’s time to roll-out Java and .NET, and Elixir, of course Elixir.\n\nWe need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our Ceph Implementation; We need to get the Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better. Interested? Join us!\n\nMission :\n\nDirectly reporting to our VP of Engineering, your roles will include:\n\n\n* Engineering teams coordination for the flawless execution of ambitious, time constrained development projects\n\n\n\n\n\n* Work with CPO and CTO to ensure alignment between roadmap goals and short-term goals. Communication with all company stakeholders to give an incredibly clear project of both  advancement and roadblocks\n\n\n\n\n\n* Backlog grooming. Making it pretty. Actionable. Sublime\n\n\n\n\n\n* Sprint planning, estimation, critical path analysis\n\n\n\n\n\n* Knowing all the things ; where each skeleton is buried\n\n\n\n\n\n* Making projects delivery predictable. Measurable. Finding impediments and helping remove them\n\n\n\n\n\n* Managing with brio changes to backlog. Informing stakeholders when an injected task will cause some other story to be rejected from current sprint or be late\n\n\n\n\n\n* Project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility\n\n\n\n\n\n* Review resource availability and allocation\n\n\n\n\n\n* Tooling around project plan and progress tracking\n\n\n\n\n\n* Reporting and escalation when necessary\n\n\n\n\n\n* Quality management. Managing the “Definition of Done” hand in hand with QA\n\n\n\n\n\n* Delivery management (release planning, QA follow-up) coordination with the Partner Delivery Manager\n\n\n\n\nMust have :\n\nThe ideal candidate:\n\n\n* Is a true software engineer with enough low level chops. They know their system. Uses Linux. Codes. This is not a job for anyone who does not like coding. It is not a coding job. But extreme empathy with developers is absolutely required. So the candidate should be one\n\n\n\n\n\n* Is focused. Organized. Mature. Handles pressure. Handles multi-tasking. (Don’t worry we are nice and try to make a really nice stress-free working environment. But when the PM is panicky... well this is when stress-free disappears: PM should be the rock)\n\n\n\n\n\n* Has proven successful experience in project management\n\n\n\n\n\n* Has comprehensive knowledge of agile development. He knows his Kanban from his Scrum. Know thy artifacts PM\n\n\n\n\n\n* Has had exposure to cloud services (AWS, Azure etc..)\n\n\n\n\n\n* Understands how an OS works, knows networking, how git works, and the constraints of a distributed system\n\n\n\n\n\n* Is proficient in at least one modern programming language (and proficient in troll deflection about what “modern programming languages” are and are not)\n\n\n\n\n\nNice to have :\n\n\n* Knowledge of some PHP stuff. Magento, Symfony, Drupal, eZ Platform, or Typo3. No expertise required\n\n\n\n\n\n* Mad Jira skillz\n\n\n\n\n\n* Public speaking experience\n\n\n\n\n\n* Proficiency in Rust or Ponylang grants you bonus points\n\n\n


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Platform.sh


SRE Manager

SRE Manager


Platform.sh


exec

exec

This job post is archived and the position is probably filled. Please do not apply.
\nDirectly reporting to our CTO and in close interaction with our Compliance, Engineering and Infrastructure Operations teams, you will be responsible for:\n\n\n* high availability of platforms, their up-scaling and automatization (auto-remediation, auto-scaling, predictive maintenance, …)\n\n\n\n\n\n* creating and standardizing systems, tools & processes that will enhance our support and operations efficiency\n\n\n\n\n\n* improving service quality, discipline and reliability throughout lifecycle\n\n\n\n\n\n* monitoring operating objectives, streamline and automate intervention\n\n\n\n\n\n* continuous learning from Operations experience, modeled as software\n\n\n\n\n\n* supporting technical teams and promoting SRE good practice in the organization\n\n\n\n\n\n* eventually, creating and managing a team of SREs\n\n\n\n\nMust have :\n\nThe ideal candidate:\n\n\n* has proven firm-wide successful experience in managing infrastructure\n\n\n\n\n\n* has demonstrated the ability to successfully manage cloud-based infrastructure for a fast growing organization\n\n\n\n\n\n* has experience with containerization technologies\n\n\n\n\n\n* has had exposure to cloud services (AWS)\n\n\n\n\n\n* understands how an OS works, knows networking, how git works, and the constraints of a distributed system\n\n\n\n\n\n* is proficient in Python\n\n* likes solving problems once, hates anything manual and repetitive\n\n* ambitious  and courageous with a cool head \n\n\n\n\nNice to have :\n\n\n* experience with Golang !\n\n\n\n\n\n* proficiency in Rust, Elixir or Haskell\n\n\n\n\n\n* knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3 (a lot of our customers run those)\n\n* working knowledge of Puppet & Fabric\n\n\n\n\n\n* public speaking experience\n\n* mad Debian skillz !\n\n\n


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Platform.sh


Key Account Manager

Key Account Manager


Platform.sh


exec

exec

This job post is archived and the position is probably filled. Please do not apply.
\nThe Role:\n\n As a member of the Customer Success Team at Platform.sh, you will proactively manage our engagement with high-value, high-profile customers around the globe. \n\n\nYour Contribution:\n\nYou know the intricate needs and challenges of the customers in your portfolio and deeply care about their success. You know how to navigate a successful web project launch and foster a healthy working relationship, within the company as well as with the customer directly.\n\nIn This Role You Will:\n\n\n* Be accountable for the success of the Key Accounts, especially in the onboarding phase and in ensuring the long term stability of operations\n\n* Establish productive, professional relationships with key personnel (on all levels) in assigned customer accounts\n\n* Identifying new business development opportunities that contribute to customer success\n\n* Lead communications with key accounts in times of change or problem resolution\n\n* Ensure that customers fully understand and have mastered the application of existing and new products, both from a business and a technical perspective\n\n* Set up a quarterly key metrics activity plan as well as an execution plan\n\n* Monitor and manage execution of the activities by measuring and reporting on activities and campaign results\n\n* Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations\n\n* Proactively assess, clarify and validate customer needs on an ongoing basis\n\n* Be an ambassador for the Platform.sh brand.\n\n\n


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Platform.sh


Customer Success Agent

Customer Success Agent


Platform.sh


customer support

non tech

customer support

non tech

This job post is archived and the position is probably filled. Please do not apply.
\nNote: we are seeking someone in the Americas or Australia. The position is remote insofar as work-from-home is expected, but you need to be on the right continent. Thanks!\n\n\nPlatform.sh the award-winning PaaS solution is looking for a talented customer success agent who is passionate about site uptime and happy customers.\n\nOur customers run thousands of web applications in over 100 countries consuming 10s of thousands of CPUs on multiple public clouds. We were shipping containers before Docker, our sales team can explain the CAP Theorem, and our marketing director programs Haskell. We can clone whole running systems, including the data, services, and networking in a matter seconds. The main API to operate and orchestrate our clusters of LXC containers is Git. We're hardcore technologists with equally hardcore customers. We're looking for strong technologists who are good at talking directly to customers.\n\nOur customers need on-boarding and training before they can master the Platform.sh fu. Can you deliver breathtaking and exhilarating tech demos, and explain the intricacies of command line tools? We run OEM PaaS services for famous brands like Magento Enterprise Cloud Edition and Sensio Cloud - can you help us build and run these vibrant software products?\n\nAs a Customer Success Agent, you help with onboarding, provisioning, and training of customers. You will also be essential for diagnostics and debugging of failing applications and systems, and you have a strong mandate to help us automate and streamline everything we do. You are periodically on call in case disaster strikes. You're our front line, and when our customers think of how great Platform.sh is, they think of you.


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Platform.sh


Customer Success Engineer Americas

Customer Success Engineer Americas


Platform.sh


engineer

customer support

engineer

customer support

This job post is archived and the position is probably filled. Please do not apply.
\nNote: we are seeking someone in North or South America. The position is remote insofar as work-from-home is expected, but you need to be in the right continents. Thanks!\n\nPlatform.sh the award-winning PaaS solution is looking for a talented customer success engineer who is passionate about site uptime and happy customers.\n\nOur customers run thousands of web applications in over 100 countries consuming 10s of thousands of CPUs on multiple public clouds. We were shipping containers before Docker, our sales team can explain the CAP Theorem, and our marketing director programs Haskell. We can clone whole running systems, including the data, services, and networking in a matter seconds. The main API to operate and orchestrate our clusters of LXC containers is Git. We're hardcore technologists with equally hardcore customers. We're looking for strong technologists who are good at talking directly to customers.\n\nOur customers need on-boarding and training before they can master the Platform.sh fu. Can you deliver breathtaking and exhilarating tech demos, and explain the intricacies of command line tools? We run OEM PaaS services for famous brands like Magento Enterprise Cloud Edition and Sensio Cloud - can you help us build and run these vibrant software products?\n\nAs a Customer Success Engineer, you help with onboarding, provisioning, and training of customers. You will also be essential for diagnostics and debugging of failing applications and systems, and you have a strong mandate to help us automate and streamline everything we do. You are periodically on call in case disaster strikes. You're our front line, and when our customers think of how great Platform.sh is, they think of you.


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Platform.sh


Customer Success Engineer Australia

Customer Success Engineer Australia


Platform.sh


engineer

customer support

engineer

customer support

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh the award-winning PaaS solution is looking for a talented customer success engineer who is passionate about site uptime and happy customers.\n\nOur customers run thousands of web applications in over 100 countries consuming 10s of thousands of CPUs on multiple public clouds. We were shipping containers before Docker, our sales team can explain the CAP Theorem, and our marketing director programs Haskell. We can clone whole running systems, including the data, services, and networking in a matter seconds. The main API to operate and orchestrate our clusters of LXC containers is Git. We're hardcore technologists with equally hardcore customers. We're looking for strong technologists who are good at talking directly to customers.\n\nOur customers need on-boarding and training before they can master the Platform.sh fu. Can you deliver breathtaking and exhilarating tech demos, and explain the intricacies of command line tools? We run OEM PaaS services for famous brands like Magento Enterprise Cloud Edition and Sensio Cloud - can you help us build and run these vibrant software products?\n\nAs a Customer Success Engineer, you help with onboarding, provisioning, and training of customers. You will also be essential for diagnostics and debugging of failing applications and systems, and you have a strong mandate to help us automate and streamline everything we do. You are periodically on call in case disaster strikes. You're our front line, and when our customers think of how great Platform.sh is, they think of you.


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Platform.sh


Solutions Architect Presales

Solutions Architect Presales


Platform.sh


architecture

architecture

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh the award-winning PaaS solution from Paris, France, is looking for talented solutions architects and technical presales wizards who are passionate about helping customers succeed with cloud technologies.\n\nOur customer base spans thousands of web applications in > 100 countries consuming 10s of thousands of CPUs on four different public clouds. We were shipping containers before Docker, our sales team can explain the CAP Theorem, and our marketing director programs Haskell. We're hardcore technologists with equally hardcore customers. \n\nWe can clone whole running systems, including the state, services, and topology in a matter seconds, but we want to be able to run that on any developer’s local box. Want to help our customers apply that to their needs?\n\nThe main API to operate and orchestrate our clusters of LXC containers is Git; our customers need on-boarding and training before they can master the Platform.sh fu. Can you deliver breathtaking and exhilarating tech demos, and explain the intricacies of command line tools?\n\nWe need to automate more of the Puppet magic. We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our CEPH Implementation; We need to get our fabulous Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better, and someone who can help our customers overcome the bumps in the road. Interested? Join us!\n\nWe are searching in North America and in the UK (2 positions). Occasional travel to places like Paris, France, may be required.


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Platform.sh


Support Operations Engineer

Support Operations Engineer


Platform.sh


engineer

customer support

ops

engineer

customer support

ops

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh the award-winning PaaS solution from Paris, France, is looking for talented Python and Go developers with great Linux systems skills who are passionate about customer success, security, and application uptime.\n\nOur customer base spans thousands of web applications in > 100 countries consuming 10s of thousands of CPUs on four different public clouds. We were shipping containers before Docker, our sales team can explain the CAP Theorem, and our marketing director programs Haskell. We're hardcore technologists with equally hardcore customers. \n\nWe can clone whole running systems, including the state, services, and topology in a matter seconds, but we want to be able to run that on any developer’s local box. Want to help us finish that?\n\nThe main API to operate and orchestrate our clusters of LXC containers is Git; our customers need on-boarding and training before they can master the Platform.sh fu. Are you good at explaining technology to people?\n\nWe need to automate more of the Puppet magic. We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our CEPH Implementation; We need to get our fabulous Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better, and someone who can help our customers overcome the bumps in the road. Interested? Join us!\n\nThis position involves 20% engineering and 80% provisioning, onboarding, and customer support (including on-call). You can work from anywhere. Occasional travel to places like Paris, France, may be required.


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Platform.sh


Python Cloud Support Engineer

Python Cloud Support Engineer


Platform.sh


cloud

python

engineer

customer support

cloud

python

engineer

customer support

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh the award-winning PaaS solution from Paris, France, is looking for a Pythonian Cloud and Support Engineer with a taste for Go, good Linux system understanding and a real hunger for the challenges of building robust distributed systems.\n\nPlatform.sh support engineers regularly spin up hundres of CPUs on AWS, OpenStack, or VMWare clusters, and hand them over to customers running a variety of web applications. We help large ecommerce and publishing sites scale and succeed as they implement continuous integration and continuous deployment. Want to meet them?\n\nWe can clone whole running systems, including the state, services, and topology in a matter seconds, but we want to be able to run that on any developer’s local box. Want to help us build that?\n\nWe’ve got a build and orchestration engine that guarantees consistent code deployments on the clouds that we currently use. But we want to extend that to any cloud, even private ones. Help us roll that out.\n\nThe main API to operate and orchestrate our clusters of LXC containers is Git; our customers need onboarding and training before they can master the Platform.sh fu. Are you good at explaining technology to people?\n\nWe need to automate more of the Puppet automation. We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our CEPH Implementation; We need to get our fabulous Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better, and someone who can help our customers overcome the bumps in the road. Interested? Join us!\n\nThis position involves 20% engineering and 80% provisioning, onboarding, and customer support (including on-call). Preference will be given to candidates in the Asia-Pacific region.


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Platform.sh


Director Of Operations

Director Of Operations


Platform.sh


exec

ops

exec

ops

This job post is archived and the position is probably filled. Please do not apply.
\nPlatform.sh, the award-winning PaaS solution from Paris, France, is looking for a Director of Operations to help build our customer experience team and support practice.\n\nThe support practice at Platform.sh encompasses provisioning, onboarding, and running of hundreds of cloud servers for hundreds of customers running web sites and web applications, as well as troubleshooting machine and human errors that threaten application uptime.\n\nAs the Director of this practice, you will manage a worldwide distributed team of technical support engineers who excel at guiding customers towards successful cloud computing experiences, and who maintain the operation of our systems with surgical precision.\n\nThe Director of Operations is the interface between our customers, who are very technically capable in their own right, and our engineering team, who is busy crafting revolutionary tools for building, deploying, and running modern web applications.\n\nDo you know what good communication looks like, and are you able to set a high bar for tone, diplomacy, and respect? Good, we welcome your leadership.\n\nDo you have strong opinions on how to manage an on-call rotation? Good, we want to hear them.\n\nDo you obsess about process, workflow, and efficiency? Excellent; your obsession will feel right at home with us.\n\nYou will be a hiring manager, a KPI setter, and a key decision maker for the aspects of our product and practice that relate to operations, and customer onboarding, training, and support. You will have KPIs around uptime (of our systems and of our customers’), and for the efficiency and productivity of the support team.


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