• Provide day-to-day oversight of Quality Assurance activities across multiple product teams
• Present frequent product development and testing status updates to QA management
• Help to drive Agile process from the Quality Assurance perspective
• Provide guidance to QA engineers on work estimates, daily/weekly priorities, and other quality related issues
• Review manual test cases and plans
• Review and coordinate automated tests
• Work with Quality Assurance engineers to identify ways to streamline and consolidate manual and automated testing processes and infrastructure
• Help to implement and enforce compliance with Quality Assurance policies
• Investigate emergent issues and conduct root cause analyses
• Identify and gather metrics to demonstrate impact of quality activities on product development
• Manage the Engineering ticketing and documentation systems (JIRA and Confluence) and lead implementation of related tools
• Coordinate work for external QA resources
• Where needed, assist with quality activities such as manual and automated testing
• Other duties as assigned

• A quality engineer with eight (8) or more years of experience in manual and/or automated testing, with three (3) or more of those in a project or team lead role
• Self-motivated
• Proficient at written and verbal communication, with English fluency in both
• Familiar with Agile software development methods, especially Scrum and Kanban
• Experienced with at least some software deployment tools (e.g. Jenkins)
• Experienced with managing and configuring test infrastructure (e.g. remote virtual machines)
• Experienced with root cause analysis techniques (e.g. Five Whys)
• Experienced with scoping and estimating quality-related work with acceptable accuracy
• Experienced using issue tracking tools to manage work and file defects, especially JIRA
• Familiar with documentation systems, especially Confluence
• Familiar with testing using recent Windows and Apple operating systems
• Familiar with testing web applications with popular web browsers (in particular, Internet Explorer, Chrome, and Firefox)
• Experienced with both black box and white box testing
• Experienced with browser and platform compatibility testing
• Familiar with command-line tools under Linux, OS X, and/or Windows
• At least minimally familiar with running ruby scripts, preferably with rvm and bundler
• Familiar with using git for browsing and cloning repositories
• Familiar with using local and remote virtual machines for testing
• Able to work on a distributed team, escalating issues as necessary
• Able to mentor and guide less experienced QA engineers
• Able and available to work eight hours per weekday, preferably contiguously, with at least five of those hours between 8am and 6pm ET
• Willing (if not happy!) to travel occasionally for team meetings and events (especially if you're remote)

• Are a self-starter and a team player
• Are detail-oriented
• Are familiar with system and/or interface design documentation
• Have led testing on features and/or products through their release in an Agile environment
• Have previously worked on geographically distributed/remote teams
• Can deal positively with features (and products) with poor, outdated, or no design documentation
• Can deal positively with ambiguity and change
• Can take a task from information gathering to completion and maintenance, with minimal supervision
• Understand some of the risks and opportunities offered by automated testing
• Can take ownership of tasks and testing efforts as needed
• Can help Agile teams understand and make tradeoffs between quality and business needs
• Are eager to learn, understand, and apply new things
• Are interested in and stay on top of industry trends
• View the development/quality assurance relationship as collaborative, not adversarial
• Like to work with people, not just computers
• Are comfortable with the Agile principle of sharing work across the lines of one’s job description

• Had a bachelor’s degree (or more)
• Have previously worked with contract/third-party teams
• Have experience with:
• ruby automated testing and tools, such as cucumber, rspec, Selenium webdriver, and FactoryGirl
• using git for branching and merging
• testing involving e-mail
• load and performance testing and/or testing for and at scale
• security testing
• Using Jenkins, Docker, BrowserStack, and/or SauceLabs

• Competitive salary and stock options
• 401k with company match
• Health, vision, dental, disability, life insurance
• Telecommuting expense reimbursement

• Telecommute (United States only)

To apply: Follow the link below: https://careers-phishme.icims.com/jobs/1136/software-quality-assurance-lead/job?mobile=false&width=1020&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240

• Architect and maintain multi-site, high-availability, production solutions
• Automate infrastructure and services with Chef
• Own and suggest improvements to our deployment process and tools
• Diagnose and resolve production system issues
• Participate in rotating on-call schedule

• Chef development experience (cookbook, custom resources, tooling)
• Experience with common Chef tools (Berkshelf, ChefSpec, Test Kitchen, Foodcritic, etc)
• Understanding of Chef design patterns (resources vs. recipes, cookbook patterns ie library/app/wrapper/environment)
• Experience using Chef with cloud providers such as AWS
• Understanding of CI/CD processes and tooling as it relates to infrastructure code and applications
• General understanding of general cloud design best practices
• Experience with infrastructure provisioning tools such as Terraform, CloudFormation, or chef-provisioning
• General software development experience

• Have experience with Ubuntu and Red Hat/CentOS in production environments
• Are proficient with configuration management tools (Chef)
• Have experience deploying Rails applications
• Are knowledgeable of best practices, but open to introducing reasonable technical debt when necessary in order to meet business needs
• Like to occasionally solve technical puzzles with atypical constraints
• Enjoy automating repetitive tasks
• Can implement and manage high-availabiity infrastructure solutions with automatic failover
• Enjoy sharing knowledge via documentation
• Can effectively use git and understand common SCM workflows
• Are able to write code that is intentional and readable rather than magically obscure
• Stay on top of current DevOps and infrastructure news
• Enjoy tinkering

• Have attained a four-year degree in something
• Have customer support experience (retail, help desk, consulting, etc.)
• Can comfortably use advanced git features such as rebase, rebase -i, merge --no-ff

• Competitive salary + stock
• Retirement plan with 3% company match
• Health, vision, dental, disability, and life insurance
• Telecommuting expense reimbursement
• Choose your own Apple workstation
• Enjoy your nights and weekends!

• Leesburg, Virginia
• Telecommute (United States only)

To apply: Qualified candidates should send cover letters and resumes to careers@phishme.com

Location:

• Work closely with other engineers and members of the Product and Quality teams identify and implement solutions that meet production, QA, and development needs in Linux-based environments
• Architect, maintain, and troubleshoot appliance-based information security solutions deployed in private enterprise networks
• Assist the Product and Quality teams by suggesting improvements to release process and tools
• Interface with on-site system administrators
• Diagnose and resolve production system issues as level-2 support

• A self-starter who is willing to take a task from gathering requirements to deployment, maintenance, and second-tier support
• Able to work effectively and be pragmatic as part of a remote team in a dynamic business environment
• Comfortable working independently and able to escalate problems when necessary
• Able to communicate effectively
• Eager to learn; able to understand and apply new things relatively quickly
• Willing to mentor and guide fellow team members kindly and constructively
• Knowledgeable of best practices, but open to introducing reasonable technical debt when necessary in order to meet business needs
• Happy to share knowledge via documentation
• Willing to work for eight solid hours per day where at least five overlap with 8am to 6pm EST
• Available to work off-hours as necessary
• Happy to travel occasionally for team meetings and events

• Have extensive, production Red Hat/CentOS system administration experience
• Have created and supported appliance-based solutions deployed inside customers' private networks
• Have engineered both the provisioning (custom ISO creation, kickstart, etc.) and updating (RPM; Chef or Puppet; etc.) of production appliances 
• Are very familiar with proxies, firewalls, LDAP/Active Directory, mail infrastructure, and other solutions commonly seen in large enterprises
• Have through understanding of fundamental things like advanced partitioning, system service configuration, standard logs files, and system commands
• Are able to find solutions to challenging technical puzzles with atypical constraints
• Are proficient with or able to quickly learn configuration management tools (Chef preferred)
• Can effectively use git and understand common SCM workflows
• Are able to write code that is intentional and readable rather than magically obscure
• Enjoy tinkering

• Can comfortably use advanced git features such as rebase, rebase -i, merge --no-ff
• Can manage and support production environments across various platforms:  remote (VMs/physical), cloud (AWS or other), and on-site vendor products
• Managed PostgreSQL or MySQL in production environments (replication is a big plus)
• Have experience using and supporting CI environments (Jenkins/Docker)
• Have attained a four-year degree in something (…anything)
• Have customer support experience (retail, help desk, consulting, etc.)
• Include a link to GitHub/GitLab/Bitbucket profile

• Competitive salary + stock
• Retirement plan with 3% company match
• Health, vision, dental, disability, and life insurance
• Telecommuting expense reimbursement
• Peers that enjoy appropriate utilization of animated gifs

• Leesburg, Virginia OR
• Telecommute (United States only)

To apply: Qualified candidates should send a résumé and cover letter to careers@phishme.com.

• Help our growing infrastructure separate the needs of OLTP from the needs of OLAP
• Refine existing Disaster Recovery and Fail-over strategies to diminish potential of downtime or data loss
• Assist the PhishMe Engineering Team to ensure that new functionality does not introduce performance or data integrity issues
• Maintain baseline database security in accordance with the company's high standards
• Ensure that production processes are performant:  tune database settings, improve key queries, redesign data structures, and setup new server configurations when necessary

• Solid, enterprise PostgreSQL administration experience
• Experience designing and implementing database server architectures in coordination with multiple engineering teams
• Experience designing and implementing database pipelines to drive ETL, warehousing, and OLAP
• A self-starter willing to dive deep into our current infrastructure and work out pragmatic improvements to maintain our service level while improving design
• The ability to work effectively and be pragmatic as part of a remote team in a dynamic business environment
• Fluency in writing and optimizing SQL queries

• Enterprise experience administering MySQL or Amazon RDS database solutions
• Migrating production solutions between different database systems
• Familiarity with RDBMS alternatives, such as those discussed in Seven Databases in Seven Weeks
• Elastic Search experience
• A four-year degree in something (…anything)
• Working with and supporting Rails applications
• Proficiency in one or more high-level programming languages such as Ruby or Python

• Competitive salary + stock
• Retirement plan with 3% company match
• Health, vision, dental, disability, and life insurance
• Telecommuting expense reimbursement
• Peers that appreciate appropriate deployment of animated giffs

• Leesburg, Virginia
• Telecommute (United States only)

To apply: Qualified candidates should send a cover letter and résumé to careers@phishme.com.

Location:

Location:

PhishMe is seeking experienced System Administrators/DevOps Engineer to architect, automate, provision, monitor, and maintain administrative and production Linux-based infrastructure.

The successful candidate must have professional work experience. This is a full-time position working for PhishMe, Inc. Outsourced or software development contractors will not be considered. We actively encourage diversity on our team and overall company.

Responsibilities

• Work closely with Engineering and Product teams to identify and implement solutions that meet production, QA, development, and administrative needs in Linux-based environments
  
• Interface with on-site system administrators
  
• Architect and maintain multi-site, high-availability solutions
  
• Own and suggest improvements to our deployment process and tools
  
• Diagnose and resolve production system issues
  
• Manage DNS zone files and configuration
  
• Participate in rotating on-call schedule
  
  Successful applicants must be:
  
  
• A self-starter who is willing to take a task from gathering requirements to deployment and maintenance
  
• Able to work effectively and be pragmatic as part of a remote team in a dynamic business environment
  
• Comfortable working independently and able to escalate problems when necessary
  
• Able to communicate effectively
  
• Eager to learn; able to understand and apply new things relatively quickly
  
• Willing to mentor and guide fellow team members kindly and constructively
  
• Willing to work for eight solid hours per day where at least five overlap with 8am to 6pm EST
  
• Available to work off-hours as necessary
  
• Happy to travel occasionally for team meetings and events
  
  Your experience should demonstrate that you:
  
  
• Have experience with Ubuntu and Red Hat/CentOS in production environments
  
• Are proficient with configuration management tools (Chef preferred)
  
• Enjoy automating repetitive tasks with the language of your choice (Ruby preferred)
  
• Have experience deploying Rails applications
  
• Can effectively use git and understand common SCM workflows
  
• Have experience using and supporting CI environments (Jenkins/Docker)
  
• Are able to find solutions to technical puzzles with atypical constraints
  
• Can manage and support production environments across various platforms: remote (VMs/physical), cloud (AWS), and on-site vendor products
  
• Have managed production DNS zone files
  
• Can implement and manage high-availabiity infrastructure solutions with automatic failover
  
• Managed MySQL and PostgreSQL in production environments (replication is a big plus)
  
• Enjoy sharing knowledge via documentation
  
• Are knowledgeable of best practices, but open to introducing reasonable technical debt when necessary in order to meet business needs
  
• Are able to write code that is intentional and readable rather than magically obscure
  
• Stay on top of current DevOps and infrastructure news
  
• Enjoy tinkering
  
  It would really be outstanding if you:
  
  
• Have attained a four-year degree in something (…anything)
  
• Have customer support experience (retail, help desk, consulting, etc.)
  
• Can comfortably use advanced git features such as rebase, rebase -i, merge --no-ff
  
• Include a link to GitHub/GitLab/Bitbucket profile
  
  Compensation
  
  
• Competitive salary + stock
  
• Retirement plan with 3% company match
  
• Health, vision, dental, disability, and life insurance
  
• Telecommuting expense reimbursement
  
• Choose your own Apple workstation
  
• Peers that enjoy appropriate use of internet memes
  
  Location
  
  
• Leesburg, Virginia
  
• Telecommute (United States only)

PhishMe is seeking professionals who are ready to take their Rails experience to the next level to join its software engineering team.

The successful candidate will have professional work experience (internships or professional jobs held as a student are valid) and solid knowledge of Rails, but "day job" Rails experience is not required. This is a full-time position working for PhishMe, Inc. Outsourced or software development contractors will not be considered. We actively encourage diversity on our team and overall company. Rockstars and Brogrammers should look elsewhere.

Qualifications

Successful applicants must be:

• A self-starter who has a working knowledge of Rails and is seeking an opportunity to sink their teeth into a production Rails application
  
• Able to work effectively and be pragmatic as part of a remote team in a dynamic business environment
  
• Comfortable working independently and able to escalate problems when necessary
  
• Able to communicate effectively
  
• Eager to learn and able to understand and apply new things relatively quickly
  
• Able to work a typical eight hour day with at least five hours overlapping 8am–6pm EST
  
• Available to work off-hours occasionally
  
• Happy to travel occasionally for team meetings and events
  
  Your experience should demonstrate that you:
  
  
• Have solid product development experience
  
• Are familiar with and willing to learn more about full-stack web development (HTML5, CSS, JavaScript, SQL, basic system administration)
  
• Can use Git for source control management
  
  It would really be outstanding if you:
  
  
• Have attained a four-year degree in something (…anything)
  
• Have customer support experience (retail, help desk, consulting, etc.)
  
• Read and generally agree with the ideas in Sandi Metz’s POODR
  
• Are able to write code that is intentional and readable
  
• Have experience with server configuration and deploying Rails applications
  
• Stay on top of current Ruby, Rails, and programming news
  
• Know the difference between a LEFT JOIN and an INNER JOIN, and why indexes are a good thing
  
• Have basic image creation and manipulation skills
  
• echo Azj bksnkzftxwj ue fcj Ueur bksstey wuej | tr ekmgiphabvnydqlxwtfrsczjou novgypqzcjfdskublatxmhrewi
  
• Are familiar with the RSpec test framework
  
• Like the look of https://github.com/styleguide/ruby
  
  Compensation
  
  
• Competitive salary + stock
  
• Retirement plan with 3% company match
  
• Health, vision, dental, disability, and life insurance
  
• Telecommuting expense reimbursement
  
• Choose your own Apple workstation
  
• Peers that enjoy appropriate use of Internet memes and animated GIF communication
  
• Enjoy your nights and weekends!
  
  Location
  
  
• Leesburg, Virginia
  
• Telecommute (United States only)

PhishMe is seeking professional and experienced Automation Engineer to join its software engineering team, with a focus on integration testing with UI and API requirements.

The successful candidate will have professional work experience (internships or professional jobs held as a student are valid). This is a full-time position working for PhishMe, Inc. Outsourced or software development contractors will not be considered.

Responsibilities

• Create automated test suites that validate acceptance test cases using cucumber and (Ruby) selenium-webdriver
  
• Maintain multiple VM’s for testing multiple applications
  
  Qualifications
  
  Successful applicants must be:
  
  
• A self-starter who is willing to take a task from gathering requirements to deployment and maintenance
  
• Able to work effectively and be pragmatic as part of a remote team in a dynamic business environment
  
• Able to communicate effectively
  
• Comfortable working independently and able to escalate problems when necessary
  
• Eager to learn, understand, and apply new things relatively quickly
  
• Willing to mentor and guide fellow team members kindly and constructively
  
• Detail-oriented
  
• Willing to work for eight solid hours per day where at least five overlap with 8am to 6pm EST
  
• Happy to travel occasionally for team meetings and events
  
  Your experience should demonstrate that you:
  
  
• Understand the risks and opportunities offered by automation
  
• Have a strong understanding of PageObjects
  
• Have worked with Ruby and Javascript
  
• Have experience with RSpec
  
• Are able to effectively use git and understand common SCM workflows
  
• Are knowledgeable of best practices, but open to introducing reasonable technical debt when necessary to meet business needs
  
• Are able to write code that is intentional and readable rather than clever and magically obscure
  
• echo Azj mjzi bksnkzftxwj ue fcj Ueur bksstey wuej | tr ekmgiphabvnydqlxwtfrsczjou novgypqzcjfdskublatxmhrewi
  
• Are familiar with databases and SQL (MySQL and PostgreSQL, specifically)
  
• Stay on top of current automation/programming news and trends
  
  It would really be outstanding if you:
  
  
• Have attained a four-year degree in something (…anything)
  
• Have customer support experience (retail, help desk, consulting, etc.)
  
• Have experience using SauceLabs and Jenkins
  
• Are familiar with Jira and RVM
  
• Can comfortably use advanced git features such as rebase, rebase -i, merge --no-ff
  
  Compensation
  
  
• Competitive salary + stock
  
• Retirement plan with 3% company match
  
• Health, vision, dental, disability, and life insurance
  
• Telecommuting expense reimbursement
  
• Choose your own Apple workstation
  
• Peers that enjoy appropriate use of internet memes