• Answer support tickets in a timely manner
  
  
• Coordinate issues with other shift(s) or Account Strategists as appropriate to ensure timely resolution
  
  
• Build relationships with our clients and promote Intellum’s culture through the ticketing process
  
  
• Support the Client Success team as needed
  
  

• 2+ years in a technical help desk role
  
  
• SaaS software support experience preferred
  
  
• Zendesk experience preferred
  
  
• Experience with learning software a plus
  
  
• Team player: automatically lending a hand when a co-worker is in need and asking for help when appropriate
  
  
• Excellent organizational & time management skills
  
  
• Active learner who will hold him/herself accountable for his/her own job performance
  
  
• Naturally positive and open-minded; able to view the world from more than one perspective
  
  
• Creative thinker
  
  
• Flawless written and verbal communication skills in English
  
  

• Medical - 100% of employee premiums covered
  
• Dental - 100% of employee premiums covered
  
• Vision - 100% of employee premiums covered
• 401(k) with matching (US based only)
• Boost Budget - $3,500 per year in educational funds (All locations)

To apply: Please apply here - https://intellum-inc.workable.com/jobs/489505/candidates/new

• HTML5
• CSS
• Javascript
• Git & GitHub
• Responsive Web Design
• Accessibility

• Design and implement new features for our applications in HTML5/CSS/Javascript
• Write well-crafted, high-quality, self-documented, and easy to maintain code
• Grow and maintain our component-based CSS/Javascript framework
• Work closely with our designers to create remarkable user-experiences for our clients
• Work closely with our Client Services team to help support our customers
• Work closely with our backend-developers to implement elegant solutions for our customers

• Bachelor’s degree in Computer Science or related field
• At least 5 to 7 years of experience developing in HTML5/CSS/Javascript professionally
• Strong attention to detail
• Experience with responsive web design
• Strong communication skills and ability to work cross-functionally
• Experience with Git and GitHub
• Familiarity with native mobile app user interface design
• Not required, but experience with the following technologies would be a great plus: Ruby on Rails, Backbone.js, and Node.js

To apply: Please visit the following link to apply via Workable: https://intellum-inc.workable.com/jobs/429017

• Answer support tickets in a timely manner
• Coordinate issues with other shift(s) or Account Strategists as appropriate to ensure timely resolution
• Build relationships with our clients and promote Intellum’s culture through the ticketing process
• Support the Client Success team as needed

• 1+ years in a technical help desk role
• SaaS software support experience preferred
• Zendesk experience preferred
• Experience with learning software a plus
• Team player: automatically lending a hand when a co-worker is in need and asking for help when appropriate
• Excellent organizational & time management skills
• Active learner who will hold him/herself accountable for his/her own job performance
• Naturally positive and open-minded; able to view the world from more than one perspective
• Creative thinker
• Flawless written and verbal communication skills in English

To apply: Please visit Workable to apply and upload resume at the following link: https://intellum-inc.workable.com/jobs/406900

• Develop, publish, and implement test plans
• Identify areas of risk and develop appropriate test plans
• Conduct automated, manual, and exploratory testing of our applications
• Collaborate with other stakeholders to define and refine the QA process
• Define and track QA metrics on our company dashboard
• Attend design reviews, requirements sessions, and technical team meetings
• Work closely with developers to maximize product quality and maintain accurate defect tracking records
• Test products for for both application defects and user experience improvements
• Follow projects throughout the software development lifecycle and ensure that all product releases function correctly
• Help coordinate software releases to production environments
• Participate in a small, experienced, energetic team on a rapid, agile development schedule
• Maintain and communicate testing timelines, schedules and status reports
• Support a team of engineers, acting as gatekeeper for their changes

• Bachelor’s degree; technical focus preferable
• At least 3-5 years of experience working in Quality Assurance for web-based applications
• Solid understanding of software testing practices, automation and test plan development
• Incredible attention to detail
• Strong communication skills and ability to work cross-functionally
• Strong ability to work with product owners and other resources to thoroughly understand requirements and test products accordingly
• Strong experience with Web UI design and end-user experience
• Experience testing mobile applications is a major plus
• Not required, but experience with the following technologies would be a great plus: Git, Github, Ruby on Rails, Backbone.js, Foundation CSS Framework, node.js, and Grunt

To apply: Please apply here: https://intellum-inc.workable.com/jobs/359823/candidates/new

We are looking for senior level developer with solid experience working on production node.js applications and good all around back-end and front-end (HTML, CSS and JavaScript) development skills.

Experience with PostgreSQL and Ruby on Rails would also be great, but a love for what you do and an eagerness to learn would be even better.

You should have a passion for remarkable user experiences. We believe simple can be much harder than complex. You should strive to find the best and simplest solution, not the most obvious.

Technology

• node.js
  
• Backbone JS
  
• MongoDB
  
• Redis
  
• Ruby
  
• Capistrano
  
• Git & Github
  
  Responsibilities
  
  
• Design and build new features for Tribe Social and our application platform
  
• Work on bug fixes and improving application performance
  
• Write well-crafted, high-quality, self-documented, and easy to maintain code
  
• Work closely with our designers to create remarkable user-experiences for our clients
  
• Work closely with our Client Services team to help support our customers
  
  Skills & Requirements
  
  
• Bachelor’s degree in Computer Science or related field
  
• At least 5 to 7 years of experience developing software professionally
  
• 2 - 3 years experience writing production node.js applications
  
• Strong communication skills and ability to work cross-functionally.
  
• Good understanding of MongoDB
  
• Good understanding of relational databases and SQL
  
• Experience with Amazon Web Services such as S3, EC2, etc…
  
• Exposure to NoSQL technologies such as Redis and ElasticSearch
  
• Experience with Git and Github
  
  About Intellum
  
  Intellum is an Atlanta-based company with a development team distributed around the world. We strive to hire the best, regardless of location. Our clients are incredible teams of people from companies such as Google, NASCAR, AT&T, and Facebook. We are a company of doers and creators. We are not a sales and marketing machine. We believe that enterprise software should help our clients use technology to reach their highest potential and that it should be every bit as enjoyable, powerful and user-friendly as the consumer applications that we use everyday.
  
  Our main product (Exceed LMS) is built with Rails and processes millions of student enrollments annually in over 11,000 cities and 65 countries. We have been pushing the boundaries of Rails for years now. Our other product, Tribe Social, is built on top of MongoDB and node.js. We also use Redis in many places in our stack.
  
  We are a small team and maintain the startup feel at our company despite being in business for more than 14 years. We’ve been featured on the 37signals blog where you can learn more about our history.

• Ruby 1.9.3 & 2.1
• Rails 3.2 & 4
• Elasticsearch
• Redis
• Sidekiq
• AWS
• GCS
• Passenger

• Design and build new features for our LMS, and suite of applications
• Work on bug fixes and improving application performance
• Write well-crafted, high-quality, self-documented, and easy to maintain code

• Bachelor’s degree in Computer Science or related field
• 3 - 5 years experience writing production Rails applications
• Strong communication skills and ability to work cross-functionally
• Good understanding of relational databases and SQL
• Experience with Amazon Web Services such as S3, EC2, etc…
• Exposure to NoSQL technologies such as Redis and ElasticSearch
• Experience with Git and Github

To apply: jobs@intellum.com

Location:

Overview

We are looking for someone with solid experience working on production Rails applications and good all around back end and front end (HTML, CSS and JavaScript) skills.

Experience with Postgres and Node.js would also be great, but a love for what you do and an eagerness to learn would be even better.

Technology

• Ruby 1.9.3 & 2.1
  
• Rails 3.2 & 4
  
• Elasticsearch
  
• Redis
  
• Sidekiq
  
• AWS
  
• GCS
  
• Passenger
  
  Responsibilities
  
  
• Design and build new features for our LMS, and suite of applications
  
• Work on bug fixes and improving application performance
  
• Write well-crafted, high-quality, self-documented, and easy to maintain code
  
  
  Skills & Requirements
  
  
• Bachelor’s degree in Computer Science or related field
  
• 3 - 5 years experience writing production Rails applications
  
• Strong communication skills and ability to work cross-functionally.
  
• Good understanding of relational databases and SQL
  
• Experience with Amazon Web Services such as S3, EC2, etc…
  
• Exposure to NoSQL technologies such as Redis and ElasticSearch
  
• Experience with Git and Github
  
  About Intellum
  
  Intellum is an Atlanta-based company with a development team distributed around the world. We strive to hire the best, regardless of location. Our clients are incredible teams of people from companies such as Google, NASCAR, AT&T, and Facebook. We are a company of doers and creators. We are not a sales and marketing machine. We believe that enterprise software should help our clients use technology to reach their highest potential and that it should be every bit as enjoyable, powerful and user-friendly as the consumer applications that we use everyday.
  
  Our main product (Exceed LMS) is built with Rails and processes millions of student enrollments annually in over 11,000 cities and 65 countries. We have been pushing the boundaries of Rails for years now. Our other product, Tribe Social, is built on top of MongoDB and node.js. We also use Redis in many places in our stack.
  
  We are a small team and maintain the startup feel at our company despite being in business for more than 14 years. We’ve been featured on the 37signals blog where you can learn more about our history.