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There are now 16 Remote Jobs at Groove tagged Senior, Full Stack and Dev
such as Senior Full Stack Lead Developer, Graphic Web Designer and Graphic Web Designer

There are now 16 Remote Jobs at Groove tagged Senior, Full Stack and Dev
such as Senior Full Stack Lead Developer, Graphic Web Designer and Graphic Web Designer

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This month

2017-03-08FlexibleRemote

Groove

Senior Full Stack Developer


Groove


full stack

dev

senior

digital nomad

full stack

dev

senior

digital nomad

19d

Apply

Groove is looking for a very senior full-stack developer to help us accelerate our pursuit of building the best damn customer support tools on the planet.

Last 30 days

2017-02-28FlexibleRemote

Groove

Part-Time Designer For Ongoing Blog Work


Groove


part time

part time

27d

Apply

We're looking for a talented, productive and detail-obsessed designer to help us create amazing images, infographics and ebooks for our blogs.

This year

2017-01-05FlexibleRemote

Groove

Customer Support Agent


Groove


support

non tech

support

non tech

3mo

Apply

At some companies, customer support is a cost center.

A necessary evil that they’re forced to pay for to keep their customers from leaving.

Where support agents are a commodity, evaluated on their ability to save the business money.

Groove isn’t one of those companies.

Support is the lifeblood of our business. We exist to make our customers happy and successful. To deliver support that’s so good that our customers can’t help but tell their friends.

To do that, we’re adding to our team of the best damn customer support agents on the planet.

Does that sound like you?

If so, then we want you to join our team.

Here’s what you’ll accomplish at Groove:

  • Deliver awesome, personal support to our 6,000+ customers, helping them resolve issues and use Groove to deliver better support to their own customers.
  • Work with our team to make sure that our customers’ voices are being heard in every business decision we make
  • Give demos to prospects and customers to help them better understand and use Groove.
  • Troubleshoot and log bugs to help our developers prioritize fixes and product enhancements to keep our customers happy.
  • Create new knowledge base articles and canned replies to keep our documentation up to date.

Here are some things that describe you:

  • You’re a kind, upbeat person with superhuman levels of empathy, who can make a customer smile, even from behind a computer. 
  • Our core values -- these aren’t just words that we put on a wall, these are the cornerstone of how we run our business -- resonate with you and align with what makes you tick.
  • You’re tech savvy and totally comfortable using different software, including:
               -Groove to manage support requests 
               -Slack, Trello and Zoom to work closely with our remote team.
               -Skype or Join.me to train our customers with screencasts and webinars.
  • You have experience working remotely and being super-productive with minimal supervision.
  • You’re comfortable working on a small, agile startup team that’s continuously evolving.
  • You’re a problem solver and enjoy figuring things out on your own.
  • You’re a strong, concise writer that can explain things clearly to customers.
  • You’ve read our Journey to 500K and Customer Support blogs, so you know what kind of company we are and how we think about growth and support.

Here’s what we can offer:

In addition to competitive salary, you’ll:

  • Work from literally anywhere you want, as long as it has an internet connection.
  • Enjoy a real 40-hour work week with plenty of paid vacation (we want you happy and healthy for the long haul, and we avoid burnout)
  • Work daily with a super close-knit team of smart, like-minded individuals who believe in making things simple for our customers, and having fun doing it (we end every team meeting with a random Urban Dictionary word; don’t tell HR)
  • Be challenged to get better and grow every single day (and we’ll hold you to it with quarterly goals). We’re growing fast, and we want you to grow with us.

Does this sound like a job you’d love?

Email us and let us know:

  • Why you’re a great fit for the role
  • Why you want to work at Groove rather than another company
  • What would your reply be to a customer who emails about a bug that is only affecting their account, and we don't have the developer resources to fix it right now?

To apply: Email us at support@groovehq.com with the answers to the questions above.

2016-12-16FlexibleRemote

Groove

Senior Full Stack Developer


Groove


senior

full stack

dev

digital nomad

senior

full stack

dev

digital nomad

3mo

Apply

Hiya! I'm Alex Turnbull, Founder & CEO of Groove. We're looking for a very senior full-stack developer to help us accelerate our pursuit of building the best damn customer support tools on the planet.
2015-11-04FlexibleRemote

Groove

Part-Time Designer For Ongoing Blog Work


Groove


part time

part time

1yr

Apply

This is not a one-time gig. You'll be an important part of a fast-growing, high-profile startup. This position is going to require close collaboration with our head of marketing, availability at set times each week, and strict adherence to deadlines. 
2015-04-23FlexibleRemote

Groove

Graphic Web Designer


Groove


copywriting

contracting

design

copywriting

contracting

design

2yr

Apply

Groove is looking for a seriously talented graphic web designer to help us redesign our site. This would be a temporary contract position.

You may have heard of us from our Journey to $500K blog (in fact, we’d prefer if you have, or have at least read it before applying), or from seeing us in places like TheNextWeb, KISSmetrics, Buffer, Copyblogger, Hacker News or elsewhere around the web.

We’ve done the hard work of understanding what our customers want and building the product that delivers that...and now we want you to help us tell that story in a powerful -- and beautiful -- way.

We’ve done a deep dive on our brand and what we want it to look and feel like, which we’ll be happy to share with you and get your feedback on.

Some of the sites we really like are:

2015-04-07FlexibleRemote

Groove

Senior Full Stack Lead Developer


Groove


senior

full stack

dev

digital nomad

senior

full stack

dev

digital nomad

Newport RI2yr

Apply

Groove is looking for a very senior full-stack lead developer to help us accelerate our pursuit of building the best damn help desk software on the planet.

Location:

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