\nFullscript is making optimal care easy for everyone.  Through our care delivery platform, health practitioners can seamlessly design personalized health plans, provide support and education tools, and effortlessly prescribe and manage the use of healthcare's best supplements —  all in one place.\n\n\nSince 2011, Fullscript has enabled over 90,000 practitioners to deliver care and has helped more than 5.5 MIL patients follow a path to wellness. And we are just getting started. \n\n\nWe are committed to ensuring the highest standards of compliance, quality, and safety in all aspects of our operations. To support our mission, we are seeking a Director, Quality with expertise in food and dietary supplement cGMPs, quality management, and enterprise compliance programs to join our team.\n\n\n\nWhat you’ll do:\n* Manage cGMP Compliance Program: Oversee Fullscript’s cGMP compliance program, including development and maintenance of internal Standard Operating Procedures (SOPs), employee training, and internal and external audits, and monitoring continuous quality improvements.\n* Leadership and Mentorship: Provide leadership, guidance, and mentorship to the Quality team, ensuring alignment with compliance objectives and professional development goals. Collaborate with senior team members accountable for running specific compliance areas.\n* Regulatory Interpretation: Collaborate with the Legal department to interpret and apply federal and state regulatory requirements for dietary supplements, food, medical devices, cosmetics, pet products, and other distributed goods in the United States and Canada.\n* Supplier and Vendor Oversight: Collaborate with senior team members responsible for supplier and vendor management to monitor Fullscript suppliers and vendors, ensuring compliance with government regulations and Fullscript quality standards.\n* Regulatory Monitoring: Stay updated on FDA, FTC, and Health Canada actions and publications, as well as industry publications, to ensure Fullscript’s quality practices remain best in class. Work closely with senior team members in regulatory monitoring efforts.\n* Safety Programs and Facilities Management: Oversee safety programs at distribution centers and office facilities, collaborating with senior team members responsible for facilities management. Assist in budgeting and overseeing facilities management activities related to compliance and safety.\n* Knowledge Sharing and Collaboration: Enhance team knowledge through active knowledge sharing, collaboration, and mentorship initiatives. Work closely with senior team members to ensure alignment and collaboration across compliance areas.\n\n\n\nExperience & Requirements:\n* Technical Proficiency: A technically proficient leader and subject matter expert who can collaborate cross-functionally across all levels of the organization, serving as a compliance/regulatory interpreter to assist teams in applying complex regulations into functional processes. Prior experience with building or transforming quality programs.\n* Ownership: Proven ability to deal with time-sensitive problems using technical, industry, product knowledge, and relationship-building skills to achieve resolutions to implementation issues, including reporting to senior leadership as applicable.\n* Team Management: Ability to provide leadership and guidance to team members, collaborating with senior team members accountable for running specific compliance areas with little oversight, and can think critically about the team, processes, and the task at hand.\n* Results Oriented: Ability to prioritize issues and quality actions, and assess, create, adopt, and manage quality control and compliance processes, and successful completion of audits by applicable regulatory agencies.\n* Customer Focus: Able to manage client and supplier relationships (internal and external) at all levels business and technical.\n* Communication: Excellent written and verbal communication skills, appropriately addressed and delivered dependent upon the audience and subject matter.\n* Teamwork: Strong interpersonal skills and a solid team player.\n\n\n\nWhy you'll love Fullscript:\n* Market competitive compensation package including bonus + equity \n* 401K \n* Flexible PTO policy \n* Flexible benefits package (medical, dental, vision) with HSA\n* Employee Discount on Fullscript catalog of products for family & friends\n* Ability to work Wherever You Work Well*\n\n\n\n\n\n*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both. \n\n\nFullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.\n\n\nAccommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to [email protected] and let us know the nature of your request and your contact information.\n\n\nOur team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Education, Senior and Legal jobs that are similar:\n\n $65,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nFullscript is making optimal care easy for everyone.  Through our care delivery platform, health practitioners can seamlessly design personalized health plans, provide support and education tools, and effortlessly prescribe and manage the use of healthcare's best supplements —  all in one place.\n\n\nSince 2011, Fullscript has enabled over 90,000 practitioners to deliver care and has helped more than 5.5 MIL patients follow a path to wellness. And we are just getting started. \n\n\nA Quality Assurance Specialist is responsible for ensuring that Fullscript’s products and services are of the highest quality. The Quality Assurance Specialist will assist the Compliance Manager & QA Safety & Facilities Manager with document organization, document control, and activities supporting Fullscript’s cGMP practices. \n\n\nThe Quality Assurance Specialist will assist with Customer complaint activities, including tracking, review and logging, and supplier notifications. The Quality Assurance Specialist will assist with training records and responsibilities, including cGMP training. The Quality Assurance Specialist will report to the QA Safety & Facilities Manager.\n\n\nShift: Monday - Friday\nHours: 9 am to 5 pm\nLocation: Lancaster, PA - onsite only - not a hybrid role\n\n\n\n\n\nWhat you'll do\n* Track Fullscript controlled documents and maintain training records; may also assist in maintaining records of legal documents and confidential supplier data.\n* Quality Assurance Specialists working in one of our distribution centers are responsible for enforcing our cGMP practices on-site.\n* Report any concerns or opportunities for improvement to the QA Safety & Facilities Manager.\n* Provide cGMP and controlled document training for new hires and refresher training annually for all warehouse departments and maintain training records. \n* Assist employees in submitting quality assurance policies and cGMP procedures.\n* Assist departments with coordinating audit information and recommend appropriate data-gathering mechanisms, procedures, etc.\n* Is familiar with cGMP standards and/or ISO certification in the same or related industry.\n* Document control expert for revision control, processing, and filing (hard copy and electronic).\n* Maintain Excel tracking logs and create matrix and reports to assist the Compliance Manager in evaluating trends.\n* Work with the Returns team on any customer complaint returns or undeliverable packages.\n* Perform daily and monthly DC audits/inspections and ensure any corrective actions from audits are closed.\n* Responsible for knowing current QA regulations pertinent to the dietary supplement industry and training and enforcing regulations within the distribution center.\n* Perform internal audits at the distribution center as required and ensure preparedness for regulatory on-site audits.\n* Assist the Senior Manager of Quality with managing quality issues such as product recalls, CAPAs, deviations, and adverse event reporting.\n* Maintain current and accurate records of all relevant communications, audits, corrective action plans, preventative maintenance, and effectiveness monitoring.\n* Perform other assigned duties as necessary within the realm of the Quality department.\n* Work independently in an on-site (not a hybrid/remote) role.\n\n\n\nWhat you bring to the table\n* Detail-oriented, organizational, and investigative qualities essential\n* Focused and self-starter mentality.\n* Excellent verbal and written communication skills \n* Interpersonal skills for successful interaction with company employees at all levels and possibly regulatory authorities \n* Expertise in using Microsoft programs (Word, Excel, PowerPoint). \n* Familiar with cGMP standards and/or ISO certification in the same or related industry.\n* Experience with an Inventory ERP system is a plus.  \n* Associate degree required; Bachelor’s degree preferred.\n* 2-3 plus years of related quality coordination experience in the same or related regulated industry.\n* Ability to work independently within the warehouse environment.\n* Comfortable dealing with upper management, auditors, etc.\n\n\n\nWhat we can offer you\n* Flexible PTO \n* Fullscript’s 401k\n* Stock Options\n* Flexible benefits package (medical, dental, vision) with HSA\n* Discount on Fullscript catalog of products for family & friends\n* Training budget and company-wide learning initiatives \n* Employee Wellness Programs (including no meetings on Wednesdays) \n\n\n\n\n\n#QualityAssuranceWarehouse #QualityAssuranceSpecialist #QASpecialist\n\n\nFullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.\n\n\nAccommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to [email protected] and let us know the nature of your request and your contact information.\n\n\nOur team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Education, Microsoft, Senior and Legal jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLancaster, PA

\nFullscript is making optimal care easy for everyone.  Through our care delivery platform, health practitioners can seamlessly design personalized health plans, provide support and education tools, and effortlessly prescribe and manage the use of healthcare's best supplements —  all in one place.\n\n\nSince 2011, Fullscript has enabled over 90,000 practitioners to deliver care and has helped more than 5.5 MIL patients follow a path to wellness. And we are just getting started.  \n\n\nCome build a healthier future with us.\n\n\nFullscript is currently looking for Ruby Engineers who want to build a platform to create rich, stable, and compelling experiences for our users. Fullscript is written with Ruby on Rails, and our Engineers build and maintain our internal GraphQL API. They work directly with our front-end engineers to build out functionality on the Fullscript platform. \n\n\nOur team cares about doing things well, and about the developer experience on the team. We host in-house training on all sorts of topics, from React all the way through to Kubernetes. Fullscript is a place where you’ll be encouraged to learn, mentor, and grow. This is how we like building software: https://brand.fullscript.com/developer-handbook.html. If you share our values, we’d be excited to talk with you!\n\n\nOn the Core team, you will work with the financials. Contributing to projects related to payments, checkouts or our e-commerce engine.\n\n\n\nWhat you'll do:\n* Implement business logic for the core part of our e-commerce platform\n* Build and maintain integrations with external services such as Stripe and Avatax, ERP system\n* Build and maintain our internal GraphQL API\n* Maintaining and improve our feature development on Fullscript\n* Contribute to clean design patterns, clean code, and what makes a well-designed API\n* Write tests and understand their value\n* Other duties determined by the Company from time to time\n\n\n\nWhat you bring to the table:\n* You are a passionate software engineer that cares about your craft. You are excited to learn, lead projects and want to produce the best work possible\n* Experience with Ruby or Ruby on Rails\n* You have a desire to learn and being open to feedback\n* Understanding of design patterns and clean code\n\n\n\nBonus:\n* Experience scaling or working on high-scale web applications\n* Past experience working in e-commerce or health-tech sector\n* Experience with React, or similar technology\n* You’ve worked with GraphQL in the past\n\n\n\nWhat we can offer you:\n* Generous PTO and competitive pay \n* Fullscript’s RRSP match program for financial health \n* Flexible benefits package and workplace wellness program\n* Training budget and company-wide learning initiatives \n* Discount on Fullscript catalog of products \n* Ability to work Wherever You Work Well*\n\n\n\n\n\n*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both 🐶🏡\n\n\nFullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate. \n\n\nAccommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to [email protected] and let us know the nature of your request and your contact information.\n\n\nOur team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, React, GraphQL, Education, Ruby and Engineer jobs that are similar:\n\n $70,000 — $112,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nFullscript is making optimal care easy for everyone.  Through our care delivery platform, health practitioners can seamlessly design personalized health plans, provide support and education tools, and effortlessly prescribe and manage the use of healthcare's best supplements —  all in one place.\n\n\nSince 2011, Fullscript has enabled over 90,000 practitioners to deliver care and has helped more than 5.5 MIL patients follow a path to wellness. And we are just getting started.  \n\n\nCome build a healthier future with us.\n\n\nOur Engineering Team\n\n\nAre you passionate about crafting high-quality software solutions? Do you thrive in a collaborative environment where learning and growth are encouraged? We're expanding our engineering team and looking for talented individuals like you to join us!\n\n\nPositions: Senior Ruby Engineers, Senior Fullstack Engineers, and more (Multiple Openings)\n\n\n\nRuby Engineer Requirements:\n* Proficiency in Ruby or Ruby on Rails.\n* Experience building and scaling web applications.\n* Strong understanding of testing methodologies and clean code principles.\n* Ability to mentor and coach junior engineers.\n* Bonus points for experience in e-commerce or health-tech sectors, working with GraphQL, or familiarity with React or similar technologies\n\n\n\nFullstack Engineer Requirements:\n* Experience building RESTful APIs and integrating with third-party services.\n* Proficiency in Ruby or Ruby on Rails, as well as JavaScript or JS frameworks (React, Vue, AngularJS, Next, or similar).\n* Familiarity with CSS frameworks like Bootstrap and preprocessors.\n* Strong testing skills and commitment to clean code practices.\n* Ability to collaborate with cross-functional teams and contribute to high-level architecture decisions.\n\n\n\nWhy you'll love working at Fullscript\n* Competitive salary and stock options\n* Highly customizable benefits offerings to suit your lifestyle \n* Flexible work schedule and ability to Work Where You Work Well*\n* Opportunities for professional development and growth\n* Collaborative and supportive work environment\n\n\n\n\n\n*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both 🐶🏡\n\n\nFullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate. \n\n\nAccommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to [email protected] and let us know the nature of your request and your contact information.\n\n\nOur team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, React, Testing, JavaScript, Education, CSS, Ruby, Senior and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nEmbracing a new era in patient care, Fullscript is a trailblazing health technology company changing the way health is prescribed.\n\n\nWe know the conventional model of patient care is ripe for innovation. At Fullscript, our work is guided by our mission of creating meaningful change for the future of our healthcare systems, so that integrative medicine will one day simply be called medicine. \n\n\nFullscript’s care delivery platform combines customized treatment planning, wellness protocols, data insights and ongoing wellness support, with the ability to prescribe and manage the use of healthcare’s best supplements all in one place. Above all else, Fullscript is trusted by practitioners due to an unrelenting focus on quality and a patient experience that can’t be found anywhere else. \n\n\nWith over 5 million patients served and 70,000+ practitioners supported across North America, we’re just getting started. \n\n\nCome build a healthier future with us.\n\n\nFullscript is currently looking for experienced Ruby Engineers who want to build a platform to create rich, stable, and compelling experiences for our users. Our team cares about doing things well, and about the developer experience on the team. We host in-house training on all sorts of topics, from React all the way through to Kubernetes. Fullscript is a place where you’ll be encouraged to learn, mentor, and grow.\n\n\nThis is how we like building software: https://brand.fullscript.com/developer-handbook.html. If you share our values, we’d be excited to talk with you!\n\n\nThis position can be based remotely in BC, AB, ON, or NS.\n\n\n\nWhat you'll do\n* Plan out solution designs\n* Implement the core business logic of our e-commerce platform and support initiatives that touch the payments domain\n* Build and maintain integrations with external services such as Stripe and Avatax, ERP system\n* Build an internal API for other teams within Fullscript\n* Solve performance issues\n* Contribute to technical improvements, develop and maintain quality standards\n* Code review and mentorship\n\n\n\nWhat you bring to the table \n* You are a passionate software engineer who cares about your craft. You are excited to learn, lead projects and want to produce the best work possible.\n* Experience with Ruby or Ruby on Rails\n* You write tests and understand their value\n* A desire to learn and being open to feedback\n* Understanding of design patterns and clean code\n* Experience mentoring or coaching junior engineers\n\n\n\nBonus if you have \n* Experience scaling or working on high-scale web applications\n* Past experience working in e-commerce or health-tech sector\n* Experience with React, or similar technology\n* You’ve worked with GraphQL in the past\n\n\n\nWhat we can offer you \n* Generous PTO and competitive pay\n* Fullscript’s RRSP match program for financial health\n* Flexible benefits package and workplace wellness program\n* Training budget and company-wide learning initiatives\n* Discount on Fullscript catalog of products\n* Ability to work Wherever You Work Well*\n\n\n\n\n\n*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both 🐶🏡\n\n\nFullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate. \n\n\nAccommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to [email protected] and let us know the nature of your request and your contact information.\n\n\nOur team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, React, GraphQL, Ruby, API, Senior and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nOttawa, ON