\nEligible is a healthcare infrastructure company and our customers rely on our APIs to provide high quality services to their clients, which makes reliability and resilience of our systems critically important for the company. Consequently, we are investing heavily in our operations and infrastructure systems, and we're looking for technical operations and infrastructure engineers to help us continue improving and evolving our systems as we scale. Our ideal candidate will have prior experience working on SaaS products and scaling cloud services.\n\nWe promise really challenging work in a team of highly-skilled operations engineers and a great opportunity to be a part of a fast growing remote-friendly mission-driven team aiming to make a real change in US healthcare.\n\nThis particular position is specifically for an engineer in Europe that would help our Technical Operations department cover a wider range of time zones, which means it is a remote-only option.

Eligible is a healthcare infrastructure company, and our customers rely on us to provide the highest quality services we can offer. It's our goal to be the go-to solution in our class, offering the most painless and responsive possible experience for the decision-makers and developers that use our products and services.\n\nGrowth Engineers are tasked with building and refining our UX, docs, and tooling - both internally and externally - to make sure our products are a dream to test, integrate, and use every day in healthcare systems. You'll be working as a generalist, implementing fixes on user-facing apps as well as systems used every day by sales reps, account managers, and other engineers. We promise hard, interesting, and varied problems working alongside a fast-growing cross-skill team, making changes that our clients will use and love.\n\nJoin us on-site in Brooklyn, New York, or work with our team remotely!\n\n\n\n\n\n\nRESPONSIBILITIES\n\n\n\n\n* Ensure Eligible's user and developer experience is best in class.\n\n* Improve internal tooling to increase productivity across the team.\n\n* Identify pain points for clients and staff and invent solutions.\n\n* Create software to track metrics and then use them to enhance customer service.\n\n* Work with a cross-skill team on complex business problems to drive growth.\n\n\n\n\n