\nABOUT YOU\n\nYou will thrive as a member of our design team if you:\n\n\n* Have experience working in a B2B SaaS startup in a similar stage as Crossbeam. \n\n* Have experience and continued interest in designing effective user experiences for data and analytics-heavy products. Bonus if you’ve worked in a growth design capacity, on browser integrations, or sales tech in general.\n\n* Have a knack for picking up new concepts quickly, and can integrate complex user needs into broader business goals.\n\n* Can break down problems into solutions that balance simplicity, power, and flexibility. You know how to scope features effectively, anticipate where things might get complicated, and proactively propose alternatives.\n\n* Know how to use the right kind of fidelity, process, and validation during the design process. You deliver polished work and take pride in sweating the details of your craft. \n\n* Have effective critical thinking, verbal, and written communication skills. You know how to present your work to different audiences.\n\n* Have an excellent, up to date portfolio with presentable case studies showing a foundation in typography, interaction and visual design, product sense, and idea generation for digital products. (Unfortunately, we cannot consider applicants who do not submit a portfolio).\n\n* Have a learning and growth mindset: our product development process evolves and iterates alongside the company itself. You have empathy for your coworkers, and the resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your actions, thinking, and work.  \n\n\n\n\nROLE AND RESPONSIBILITIES\n\nAs a member of our design team, you will…\n\n\n* Be expected to actively collaborate with your PM and Engineering counterparts on one of our core product areas. \n\n* Be expected to grasp our long-term company goals and design vision, the understanding you develop about our users through your work, and use that information to develop your team’s roadmap, and deliver towards it. \n\n* Be able to create detailed, comprehensive, high-fidelity design deliverables that enable engineering to build polished, performant, and accessible functionality. You’ll know how to leverage our Bitts design system and when to add to it.\n\n* Enable a better understanding of our users. You’ll work with users directly for generative and evaluative research and help infuse the insights to your work and that of the broader product team.\n\n* Collaborate with the design team to maintain cohesiveness and consistency across the entire product experience. You’ll be expected to engage in critique, co-create when needed, share insights from your user research, and mentor newer designers.\n\n* Collaborate with brand design to make Crossbeam feel like a holistic continuum across every touchpoint of the customer experience.\n\n\n\n\nEven if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements. \n\n \n\nINTERVIEW PROCESS\n\nWe go through the same interview steps for all Product Design candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate, as well as to give candidates a way to learn about what it's like to work at Crossbeam. Topics will range from previous work experiences, problem solving and collaboration approaches, to technical skills.\n\n* First-round phone call with a Crossbeam in-house recruiter.\n\n* 20-30 minute phone call with hiring manager.\n\n* 60 minute portfolio presentation with cross-functional panel including product design and PDE team participants.\n\n* 45 minute realtime design collaboration exercise with a member of the product design team. (Not a take-home!).\n\n* The final Interview is set up to meet multiple folks in succession, here's how we break it up:\n\n* 30 minutes with the PM of the team\n\n* 30 minutes with an engineer of the team\n\n* 30 minutes with the VP of Product\n\n\n\n\n\n\nHOW WE WORK\n\nThis role can be based anywhere in the US.\n\nCrossbeam has always been committed to building a remote-first culture, even before the pandemic.  We have a founder footprint in the Philadelphia area and team members distributed across the country. The majority of our collaborative work happens in Figma, Slack, Loom, and Zoom.  \n\nWhen travel feels comfortable, we celebrate with non-mandatory team off-site meetings and events a few times a year.\n\n \nBENEFITS\n\nThis is a salaried* role. In addition, Crossbeam offers:\n\n\n* Health Care Plan (Medical, Dental & Vision)\n\n* Flexible PTO Policy\n\n* Parental leave\n\n* Stock Option Plan\n\n* 401k Plan + Match\n\n* Learning & Development Budget\n\n* Remote Work Options\n\n* Generous Wellness Stipend\n\n\n\n\n*Residents of Colorado: There is a minimum salary of $100,000 plus equity and benefits for this position. Benefits may include, but are not limited to, health, dental, vision, 401k+ Match, flex PTO, parental leave, & fully remote work. Salary for this role may vary depending on your location, skills, and experience. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Designer, Travel, Senior, Sales and Engineer jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhiladelphia, Pennsylvania, United States

\nJoin our growing account management team and help build a process built on collaboration, innovation, and customer-centricity are at the forefront. As the first Renewal Specialist at Crossbeam. Work the team,  you will work closely with our Customer Success team and Account Managers, guiding the renewal process with a keen eye for opportunity and a commitment to enhancing the customer experience. Your drive, curiosity, and passion for excellence fuel your efforts as you strive to achieve best-in-class retention rates. With your intelligence and customer-centric approach, you're dedicated to delivering exceptional value and ensuring each renewal reflects our commitment to excellence.\n\n \nResponsibilities include:\n\n\n* Renewal Ownership: Lead the renewal process in collaboration with the account team to preserve and enhance our customer contracts and relationships.\n\n* Customer Growth & Retention: Discover and identify upsell opportunities upon contract renewal to maximize customer growth while identifying and mitigating renewal churn risk.\n\n* Proactive Customer Engagement: Engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments.\n\n* Forecasting & Reporting: Maintain and report an accurate 90-day rolling forecast of renewals in your territory using tools like Salesforce & Clari.\n\n* Contract Negotiation: Negotiate and execute renewal contracts that are on time and align with customer goals. Understand the nuances of working through Crossbeam’s deal desk process\n\n* Process Building. Work with the Senior Sales manager to develop a playbook for renewal engagement maximizing revenue retention & customer experience. \n\n* Cross Collaboration: Work closely with the Customer Success, RevOps, & Account Management teams to ensure a united customer experience.\n\n* Customer Consultation. Act as a trusted resource for our customers by maintaining a deep understanding of the Crossbeam products and the value they deliver.\n\n\n\nThese are some of your traits:\n\n\n* You have 2+ years of Renewals, Sales Operations, Account Management, or Customer Success.\n\n* You have experience problem solving and overcoming objections. \n\n* You keep the customer’s experience at the center of what you do.\n\n* You can balance between being operational and value-driven with strong communication skills.\n\n* You have a high bar for attention to detail and are highly organized.\n\n* You are collaborative and thrive when you take challenges and objections head-on.\n\n* You are passionate about business technology. The problem that Crossbeam solves — and how we are solving it — excites you. Geeking out about it will come naturally. \n\n* You speak your mind, and have no issue raising concerns with company leaders, but are also able to “disagree and commit” when things don’t go your way.\n\n* When you don’t know how to do something, you’ll admit it and make a quick assessment of whether it’s something you can figure out, if you’ll need help, and where that help should come from.\n\n* You just read this whole list and got more excited than concerned.\n\n\n\nInterview Process\n\nWe go through the same interview steps for all Renewal candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate as possible, as well as to give candidates access to our team and learn about what it's like to be a team member at Crossbeam. Topics will range from technical skills to problem-solving approaches and collaboration. \n\n \n\nProcess\n\n\n* Call with recruiter\n\n* Call with Hiring Manager, Senior Sales Manager, Growth\n\n* Project\n\n* Individual interviews with core team members\n\n* Final call with the VP Sales\n\n\n\n\n \nBenefits\n\nThis is a salaried* role + commission. In addition, Crossbeam offers:\n\n\n* Health Care Plan (Medical, Dental & Vision)\n\n* Flexible PTO Policy\n\n* Parental leave\n\n* Stock Option Plan\n\n* 401k Plan + Match\n\n* Learning & Development Budget\n\n* Coworking Budget\n\n* Generous Wellness Stipend\n\n\n\n\n*This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to Crossbeam. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $70,000- $80,000 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n $52,500 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nTo steepen our growth curve, we are accelerating our focus on the partnerships persona within our portfolio of software products. That’s where you come in. We are looking for a full stack Product Marketing Manager to be an architect of growth for our partnerships persona. \n\nProduct marketing at Crossbeam means clarifying where we have fit and the right to win by driving GTM strategy for our products. That means for this role, you must be a creative and quantitative thinker. You should be familiar with various product marketing techniques, frameworks, and strategies. Your goal will be to develop and implement the most effective, engaging, and profitable plans to position and promote Crossbeam’s platform within the partnerships persona.\nResponsibilities include:\n\n\n* Build a deep understanding of Crossbeam’s features and benefits, and become one of our product’s most informed power users.\n\n* Execute Voice of the Customer research and development for the partnerships persona and leverage user experience data to influence teams and business outcomes.\n\n* Translate technical details into benefits for the partnerships persona.\n\n* Follow and analyze market trends as well as competitive landscapes to position products for the partnerships persona.\n\n* Develop and execute continuous product marketing strategies such as: pricing, packaging, competitive analysis, product launches, ‌and persona development.\n\n* Infuse our Product Marketing message into the entire customer journey through close collaboration with our Product, Growth, Customer Success, Enablement, and Content teams.\n\n* Craft and deliver compelling messages across omnichannel experiences to drive product awareness, activation, adoption, and advocacy.\n\n* Work closely with relevant partners to accelerate product growth trajectory and amplify value to customers.\n\n* Appear publicly at product webinars, industry panels, and other events to spread Crossbeam’s awareness and messaging. \n\n* Influence our Product roadmap by infusing marketing data and strategic insights into our Product prioritization work.\n\n* Evaluate projects using experimentation and relevant KPIs to optimize outcomes.\n\n* Work collaboratively with key stakeholders across Product, Marketing, Customer Success, and Sales.\n\n\n\n\n \nThese are some of your traits:\n\n\n* You have 3-5 years of PMM experience, most recently in a high-growth B2B SaaS company with a partnerships team and/or focus on selling into partnerships. You’ve had clear success developing the GTM strategy to grow and scale compelling products.\n\n* You know your current and future customers better than anyone. You understand how to segment your audience and are adept at tailoring your product marketing campaigns by persona and relevant outcomes.\n\n* You’re deeply familiar with competitive dynamics, market trends, partner ecosystems, and where there’s untapped potential in the market. You leverage this knowledge to develop differentiated positioning that sets your company apart and advocate for changes to market, sales, and product strategy.\n\n* You’ve led product launches and worked cross-functionally to bring products to market with measurable impact from awareness through to adoption and rapid revenue growth. You’ve preferably done that at a PLG company.\n\n* Your voice is clear and persuasive regardless of audience, channel, or format. You’re comfortable writing executive briefings, developing sales decks, crafting compelling messaging for customers, and everything in between.\n\n* You believe in Ecosystem-Led Growth as the dominant go-to-market motion for efficient and profitable growth.\n\n* You’re not afraid to speak up when you have a point of view, but can “disagree and commit” once a final decision is reached.\n\n* You believe in creating space for people with different backgrounds and viewpoints to share their opinions in a respectful environment.\n\n* You have an unrivaled work ethic, and are excited to learn from the team around you while leveling up our existing product marketing efforts.\n\n* You’ve read through this entire list and are more excited than.\n\n\n\n\n\n\n\nInterview Process\n\nWe go through the same interview steps for all candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate as possible, as well as to give candidates access to our team and learn about what it's like to be a team member at Crossbeam. Topics will range from technical skills to problem-solving approaches and collaboration:\n\n* Crossbeam in-house recruiter\n\n* 45-minute call with Senior Director of Product Marketing\n\n* 45-minute call with CMO\n\n* We’ll ask you to put together a presentation for a few folks from our team\n\n* Final interview session with the hiring manager\n\n\n\n \nBenefits\n\nThis is a salaried* role. In addition, Crossbeam offers:\n\n\n* Health Care Plan (Medical, Dental & Vision)\n\n* Flexible PTO Policy\n\n* Parental leave\n\n* Stock Option Plan\n\n* 401k Plan + Match\n\n* Learning & Development Budget\n\n* Remote Work Options\n\n* Generous Wellness Stipend\n\n\n\n\n*This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to Crossbeam. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $110,000- 140,000 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n $57,500 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n