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There are now 36 Remote Jobs at Close.io tagged Devops, Engineer and Education
such as DevOps Engineer at *profitable* fast-growing startup, Customer Support Executive and Customer Success Executive

There are now 36 Remote Jobs at Close.io tagged Devops, Engineer and Education
such as DevOps Engineer at *profitable* fast-growing startup, Customer Support Executive and Customer Success Executive

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This month

2017-02-17 Flexible Remote

Close.io

Software Engineer - Full Stack


Close.io


full stack

dev

engineer

digital nomad

full stack

dev

engineer

digital nomad

8d

Apply

ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

Our tech stack includes Python/Flask, Elasticsearch, MongoDB, MySQL, Redis, Puppet, & AWS with the frontend as a single-page web app in JavaScript, React, Backbone.js, HTML5, & CSS/LESS.

We ❤ open source – using dozens of open source projects with contributions to many of them, and released some of our own: https://github.com/closeio

ABOUT YOU
We're looking for great developers to join our core team who have a strong understanding of web technologies and want to help design, implement, launch, and scale major systems and user-facing features.

YOU SHOULD...
  • have 8+ years experience design, implement, launch, and scale major systems and user-facing features.
  • have demonstrated experience in several of the technologies we are using, but you don’t need to be an expert in all of them. We’re looking for someone who is already comfortable across various layers of the web stack and eager to learn additional technologies as necessary.
  • enjoy designing, scaling, and optimizing systems to make them super fast, while still being nicely maintainable.
  • care a lot about product and user experience and take responsibility for thinking like a user. We’re looking for people who don’t rely on a designer or product manager to figure UX stuff out for them.
  • be comfortable in a fast-paced environment with a small and talented team.

BONUS POINT IF YOU...
  • significant open source work in Python or JavaScript
  • have great product sense or an eye for designing beautiful and usable UIs
  • experience with VoIP telephony

WHY WORK WITH US? 
  • Build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world! Just be willing to do a bit of traveling twice a year for some face-to-face time with the whole team.

To apply: https://jobs.lever.co/close.io/f7a2313f-33eb-4e7b-9c5b-b8cbcc55fab9/apply?lever-source=WWR

Last 30 days

2017-01-13 Flexible Remote

Close.io

Software Engineer - Full Stack


Close.io


engineer

full stack

dev

digital nomad

engineer

full stack

dev

digital nomad

1mo

Apply

ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

Our tech stack includes Python/Flask, Elasticsearch, MongoDB, MySQL, Redis, Puppet, & AWS with the frontend as a single-page web app in JavaScript, React, Backbone.js, HTML5, & CSS/LESS.

We ❤ open source – using dozens of open source projects with contributions to many of them, and released some of our own: https://github.com/closeio

ABOUT YOU
We're looking for great developers to join our core team who have a strong understanding of web technologies and want to help design, implement, launch, and scale major systems and user-facing features.

YOU SHOULD...
  • have 8+ years experience design, implement, launch, and scale major systems and user-facing features.
  • have demonstrated experience in several of the technologies we are using, but you don’t need to be an expert in all of them. We’re looking for someone who is already comfortable across various layers of the web stack and eager to learn additional technologies as necessary.
  • enjoy designing, scaling, and optimizing systems to make them super fast, while still being nicely maintainable.
  • care a lot about product and user experience and take responsibility for thinking like a user. We’re looking for people who don’t rely on a designer or product manager to figure UX stuff out for them.
  • be comfortable in a fast-paced environment with a small and talented team.

BONUS POINTS IF YOU...
  • significant open source work in Python or JavaScript
  • have great product sense or an eye for designing beautiful and usable UIs
  • experience with VoIP telephony

WHY WORK WITH US?
  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world. Just be willing to do a bit of traveling twice a year for some face-to-face time with the whole team: https://www.youtube.com/watch?v=cxXCZkC_UrY

To apply: APPLY HERE: https://jobs.lever.co/close.io/f7a2313f-33eb-4e7b-9c5b-b8cbcc55fab9/apply?lever-source=WWR

2017-01-02 Flexible Remote

Close.io

Senior UI/JavaScript Frontend Engineer


Close.io


javascript

senior

ui

engineer

javascript

senior

ui

engineer

2mo

Apply

ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

Our app’s front-end is a single-page HTML5/JavaScript web app written with Backbone.js (now starting to dabble in React), jQuery, RequireJS, Handlebars, QUnit, Grunt, etc. It’s built entirely on top of our public REST API and targets only modern browsers. Our UI updates in near real-time and is written in LESS/CSS atop Bootstrap.

We ❤ open source – using 40+ frontend libraries/plugins with contributions to many of them.

ABOUT YOU
We're looking for experienced full-time developers to join our core team who have a strong understanding of web technologies and want to help design, implement, and launch major user-facing features.

YOU SHOULD...
  • have 8+ years experience building modern front-end applications in JavaScript, HTML5, and CSS
  • have great product sense and be able to think through user experience issues before diving into the code
  • write maintainable, testable, and performant JavaScript
  • have a love for great UI
  • enjoy debugging all aspects of the front-end app including memory leaks and quirky CSS across browsers
  • have experience implementing real-time (e.g. websockets, polling, etc.) web apps
  • have significant experience with REST APIs and thoroughly understand HTTP requests

BONUS POINT IF YOU...
  • have an eye for design and experience with Photoshop, Sketch, or similar
  • have contributed open source code (core or plugins) for a popular frontend framework such as React, Backbone, or Angular

WHY WORK WITH US...
  • Work remotely from anywhere in the world! Just be willing to do a bit of traveling twice a year for some face-to-face time with the whole team :)  
  • Help build a truly successful SaaS company with a stellar team where you can have a huge impact. 
  • Above market salary and benefits
  • Join a company that embraces a healthy work/life balance 
  • A culture that values: trust, ridiculousness, entrepreneurship and autonomy 

To apply: APPLY HERE: https://jobs.lever.co/close.io/10a1e32b-1a59-48dc-b8f4-e6f0dfae4e20/apply?lever-source=WWR

This year

ABOUT US

At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We aim to unify the world's sales calls and emails into one beautiful workflow.

THE JOB


  • Work directly with customers via email and screen sharing to resolve technical issues and sales workflow challenges

  • Coordinate with other members of the support team along with our sales and success teams to get customers up and running in Close.io as quickly as possible

  • Create helpdesk content that explains features and details workflow setup

  • Write up bug reports and feature requests for our engineering team to review

2016-12-06 Flexible Remote

Close.io

Product Designer


Close.io


product manager

exec

product manager

exec

3mo

Apply

ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring designers & engineers to help us unify the world's sales calls and emails into one beautiful workflow. We are a ~20 person remote team that is profitable and building a product our customers love.

ABOUT YOU
We're looking for our first Product Designer to help take Close.io to the next level. Looking for someone who loves the entire process: designing solutions to customer problems, visual polish, UX, UI, and prototyping. You will help us launch major user-facing features and refresh the UI of existing features.

Interested in Close.io roles but don't consider yourself a Designer? View our other positions.

YOU SHOULD...
  • have a strong visual portfolio of designing modern web application UI (not just mobile apps!)
  • enjoy rapidly iterating on ideas and wireframes
  • be experienced in Photoshop or Sketch
  • know your medium (HTML, CSS, & lightweight JavaScript) very well & enjoy building prototypes directly in code
  • be customer-focused, have great product sense, and like hard UI/UX challenges

BONUS POINTS IF YOU...
  • have experience with sales
  • have built a B2B SaaS product
  • have experience with Backbone.js or React

WHY WORK WITH US?
  • Work remotely from anywhere in the world! Just be willing to do a bit of traveling every year for some face-to-face time with the whole team :) 
  • Help build a truly successful SaaS company with a stellar team where you can have a huge impact. 
  • Above market salary and benefits
  • Fun company culture that embraces a healthy work/life balance 

To apply: https://jobs.lever.co/close.io/040dbdb1-66c5-4f34-bd20-9eedc48c89f8/apply?lever-source=WWR

2016-11-29 Flexible Remote

Close.io

Senior Full Stack - Software Engineer


Close.io


senior

engineer

full stack

dev

senior

engineer

full stack

dev

3mo

Apply

ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

Our tech stack includes Python/Flask, Elasticsearch, MongoDB, MySQL, Redis, Puppet, & AWS with the frontend as a single-page web app in JavaScript, Backbone.js, HTML5, & CSS/LESS.

We ❤ open source – using dozens of open source projects with contributions to many of them, and released some of our own: https://github.com/closeio

ABOUT YOU
We're looking for senior level developers to join our core team who have a strong understanding of web technologies and want to help design, implement, launch, and scale major systems and user-facing features.

YOU SHOULD...
  • have 8+ years experience design, implement, launch, and scale major systems and user-facing features.
  • have demonstrated experience in several of the technologies we are using, but you don’t need to be an expert in all of them. We’re looking for someone who is already comfortable across various layers of the web stack and eager to learn additional technologies as necessary.
  • enjoy designing, scaling, and optimizing systems to make them super fast, while still being nicely maintainable.
  • care a lot about product and user experience and take responsibility for thinking like a user. We’re looking for people who don’t rely on a designer or product manager to figure UX stuff out for them.
  • be comfortable in a fast-paced environment with a small and talented team.

BONUS POINTS IF YOU...
  • significant experience or open source work using Flask or Backbone.js
  • have an eye for designing beautiful and usable UIs
  • experience with VoIP telephony, pjsip, or Objective C

WHY WORK WITH US?
  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling twice a year for some face-to-face time with the whole team.

To apply: https://jobs.lever.co/close.io/f7a2313f-33eb-4e7b-9c5b-b8cbcc55fab9?lever-source=WWR

2016-11-11 Flexible Remote

Close.io

Senior UI/JavaScript Frontend Engineer


Close.io


javascript

senior

ui

engineer

javascript

senior

ui

engineer

4mo

Apply

ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

Our app’s front-end is a single-page HTML5/JavaScript web app written with Backbone.js, jQuery, RequireJS, Handlebars, QUnit, Grunt, etc. It’s built entirely on top of our public REST API and targets only modern browsers. Our UI updates in near real-time and is written in LESS/CSS atop Bootstrap.

We ❤ open source – using 40+ frontend libraries/plugins with contributions to many of them.

ABOUT YOU
We're looking for experienced full-time developers to join our core team who have a strong understanding of web technologies and want to help design, implement, and launch major user-facing features.

You should...
  • have 3+ years experience building modern front-end applications in JavaScript, HTML5, and CSS
  • have great product sense and be able to think through user experience issues before diving into the code
  • write maintainable, testable, and performant JavaScript
  • have a love for great UI
  • enjoy debugging all aspects of the front-end app including memory leaks and quirky CSS across browsers
  • have experience implementing real-time (e.g. websockets, polling, etc.) web apps
  • have significant experience with REST APIs and thoroughly understand HTTP requests
Bonus points if you...
  • have an eye for design and experience with Photoshop, Sketch, or similar
  • have contributed open source code (core or plugins) for a popular frontend framework such as Backbone, Angular, or React

Why work with us?
  • Work remotely from anywhere in the world! Just be willing to do a bit of traveling every year for some face-to-face time with the whole team :)  
  • Help build a truly successful SaaS company with a stellar team where you can have a huge impact. 
  • Above market salary and benefits
  • Fun company culture that embraces a healthy work/life balance 

To apply: https://jobs.lever.co/close.io/10a1e32b-1a59-48dc-b8f4-e6f0dfae4e20?lever-source=WWR

2016-09-30 Flexible Remote

Close.io

Customer Support Executive


Close.io


exec

support

exec

support

5mo

Apply

ABOUT US!
At Close.io we’re building the sales communication platform of the future! We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We aim to unify the world's sales calls and emails into one beautiful workflow.

THE JOB
  • Work directly with customers via email and screen sharing to resolve technical issues and sales workflow challenges
  • Coordinate with other members of the support team along with our sales and success teams to get customers up and running in Close.io as quickly as possible
  • Create helpdesk content that explains features and details workflow setup
  • Write up bug reports and feature requests for our engineering team to review

YOU HAVE
  • Native-level English proficiency and are excited to work directly with customers via email, phone or live chat
  • A deep understanding of the craft of sales (or are itching to learn)
  • The ability to translate complex concepts into easy-to-follow written content
  • Experience working in a remote environment (comfortable primarily communicating over platforms like Hipchat, Zoom/Skype, etc.)
  • The schedule to work Monday through Friday, 9am - 6pm Pacific Time

BONUS POINTS FOR…
  • Working knowledge of Python or Junior-level experience as a software engineer
  • Experience providing support for a SaaS product
  • Having your first name registered on Freenode

WHY WORK FOR US?
We’re a very small team doing very big things — your work will make a huge impact and your voice will be heard! We offer a competitive salary, excellent healthcare, dental and retirement package. You can work remotely from anywhere on the west coast USA or at our HQ in San Francisco, CA. We host 3 all-expense paid worldwide team retreats a year! 

To apply: https://jobs.lever.co/close.io/cc5af4f9-6fc9-47fb-a75c-74065e1a2ce6/apply?lever-source=WWR

2016-07-15 Flexible Remote

Close-Io

Senior UI JavaScript Frontend Engineer


Close-Io


dev

design

ui

javascript

dev

design

ui

javascript

8mo

Apply

ABOUT US!

At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

Our app’s front-end is a single-page HTML5/JavaScript web app written with Backbone.js, jQuery, RequireJS, Handlebars, QUnit, Grunt, etc. It’s built entirely on top of our public REST API and targets only modern browsers. Our UI updates in near real-time and is written in LESS/CSS atop Bootstrap.

We ❤ open source – using 40+ frontend libraries/plugins with contributions to many of them.

ABOUT YOU!

We're looking for experienced full-time developers to join our core team who have a strong understanding of web technologies and want to help design, implement, and launch major user-facing features.

YOU SHOULD...

  • Write maintainable, testable, and performant JavaScript
  • Have a love for great UI
  • Enjoy debugging all aspects of the front-end app including memory leaks and quirky CSS across browsers
  • Have experience implementing real-time (e.g. websockets, polling, etc.) web apps
  • Have significant experience with REST APIs and thoroughly understand HTTP requests
  • Have 3+ years experience building modern front-end applications in JavaScript, HTML5, and CSS
  • Have great product sense and be able to think through user experience issues before diving into the code

    BONUS POINTS IF YOU HAVE...

  • An eye for design and experience with Photoshop, Sketch, or similar
  • Contributed open source code (core or plugins) for a popular frontend framework such as Backbone, Angular, or React

    WHY WORK WITH US?

  • Work remotely from anywhere in the world! Just be willing to do a bit of traveling every year for some face-to-face time with the whole team :)
  • Help build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary and benefits
  • Fun company culture that embraces a healthy work/life balance
2016-05-13 Flexible Remote

Close.io

Senior UI JavaScript Frontend Engineer


Close.io


design

ui

javascript

senior

design

ui

javascript

senior

10mo

Apply

Close.io is hiring a Senior UI/JavaScript Frontend Engineer anywhere

2016-05-03 Flexible Remote

Close.io

Infrastructure / DevOps Engineer


Close.io


devops

engineer

devops

engineer

10mo

Apply

ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

Our backend tech stack currently includes Ubuntu, Python (Flask, Gunicorn, Celery, Fabric), Elasticsearch, MongoDB, MySQL, Redis, New Relic, and Puppet on AWS (EC2, ELB, RDS, ElastiCache, S3, CloudFormation, VPC, etc.). Our backend primarily serves a well-documented public API that our front-end consumes.

ABOUT YOU
We're looking for a full-time dev-ops person to join our core team who has significant experience configuring, managing, and monitoring servers and backend services at scale.

COME HELP US WITH PROJECTS LIKE...
  • Improve API performance
  • Tune our MySQL database, diagnosing capacity issues and causes of deadlocks
  • Tighten up security of our servers
  • Automate more processes
  • Setup autoscaling of our workers
  • Make our deployments faster and safer
  • Scale our Elasticsearch and MongoDB clusters to support our growing data sizes
  • Make sure our backup and recovery procedures are well tested
  • Implement a centralized logging system
  • Instrument our application with more metrics and create dashboards
  • Remove single points of failure in our architecture
  • Help us design and build microservices
  • Build a great culture, product, and business as one of the first 5 engineering hires

YOU SHOULD...
  • Have real world experience building scalable systems, working with large data sets, and troubleshooting various back-end challenges under pressure
  • Have significant experience with *nix, Python, MySQL, bash, and Puppet or similar back-end systems and frameworks
  • Experience configuring monitoring, logging, and other tools to provide visibility and actionable alerts
  • Experience with containers and microservices
  • Understand the full web stack, networking, and low level Unix computing
  • Always be thinking of ways improve reliability, performance, and scalability of an infrastructure
  • Be self-motivated and comfortable with responsibility

WHY WORK WITH US?
  • Help build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.

To apply: https://jobs.lever.co/close.io/38d0c4ac-c3eb-47e9-a49e-4611f96eef8d/apply?lever-source=WWR

2016-02-23 Flexible Remote

Close.io

Customer Success Manager For A HIGHLY PROFITABLE Startup!


Close.io


exec

support

exec

support

1yr

Apply

ABOUT US! 
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We’re looking to hire our first experienced Customer Success Manager to service our rapidly expanding customer base.

The Customer Success Manager (CSM) has dual responsibilities. On-boarding larger customers to help them set up for success, and building relationships with our existing customers to deepen the relationship and increase the value they get from our service.

The CSM will be responsible for building and improving all processes related to customer on-boarding, growth and overall success with Close.io.

ABOUT YOU!
  • Have 2 years minimum of Customers Success experience in SaaS
  • Embrace a hustling attitude and a passion for expanding your comfort zone
  • Have the ability to learn quickly and adapt to change
  • Set high standards for yourself
  • Be ethical, honest, friendly & confident

BONUS POINT IF YOU...
  • Have previous sales experience in the SMB market
  • Have exceptional writing skills and the ability to create high quality content

KEY RESPONSIBILITIES
  • Training and on-boarding larger customer accounts
  • Building relationships with existing customers
  • Effectively communicate with CEOs and VP level executives
  • Identifying expansion opportunities and up-selling customers
  • Building training and on-boarding processes
  • Growing your area of responsibilities

WHY WORK WITH US?
  • Competitive salary + equity
  • Excellent healthcare, dental, and retirement benefits package
  • World-wide team retreats 2-3 times a year!
  • Personal growth experience of helping build a truly successful SaaS company
  • Become part of a stellar team where you can have a huge impact!
  • Work remotely from anywhere in the U.S., or from our HQ in Palo Alto, CA with a beautiful view

To apply: APPLY HERE! https://jobs.lever.co/close.io/0cdc3c8a-e81d-48c3-aa57-5bbf2de862f3/apply?lever-source=WeWorkRemotely

2016-02-18 Flexible Remote

Close.io

Customer Support Executive For A HIGHLY PROFITABLE Startup!


Close.io


exec

support

exec

support

1yr

Apply

We have 2 openings in Customer Support! Berlin, Germany & Central/East Coast USA!

ABOUT YOU!
We’re looking for our second customer support executive in Berlin and first non-founder support executive in the US. This person will work directly with customers via email, phone, chat, and screen sharing to not only resolve any issues customers have but also be a sounding board for complex workflow or sales related challenges our customers have.

The ideal candidate will be both technical (Computer Science background) and also have a deep understanding or willingness to learn the craft of sales to provide high-level strategic advice to customers. This position reports into the Manager of Customer Support.

SKILLS & REQUIREMENTS
  • Experience working in a remote environment (solely communicating over hipchat, skype, slack, etc.)
  • Junior level experience as a software engineer or web developer
  • Native/ Native-level English proficiency and excited to work with customers on the phone, via email, or over live chat
  • Ability to extrapolate complex concepts into well-written, visually pleasing educational support content

BONUS SKILLS / ATTRIBUTES
  • Undergraduate degree in Computer Science or equivalent
  • Working - strong knowledge of Python

ABOUT US!
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring TOP TALENT help us unify the world's sales calls and emails into one beautiful workflow.

WHY WORK WITH US?
  • Help build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, equity, healthcare, dental, and retirement benefits package.
  • Work remotely from anywhere in the world!
  • Quarterly world-wide team retreats! 

To apply: BERLIN position: https://jobs.lever.co/close.io/4887c0cb-114e-4ae1-b37a-fd2cc313d7d3/apply?lever-source=WeWorkRemotelyUSA position: https://jobs.lever.co/close.io/cc5af4f9-6fc9-47fb-a75c-74065e1a2ce6/apply?lever-source=WeWorkRemotely

2016-02-05 Flexible Remote

Close.io

Infrastructure/DevOps Engineer


Close.io


devops

engineer

devops

engineer

1yr

Apply

ABOUT US!
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

Our backend tech stack currently includes Ubuntu, Python (Flask, Gunicorn, Celery, Fabric), Elasticsearch, MongoDB, MySQL, Redis, New Relic, and Puppet on AWS (EC2, ELB, RDS, ElastiCache, S3, CloudFormation, VPC, etc.). Our backend primarily serves a well-documented public API that our front-end consumes.

ABOUT YOU!
We're looking for a full-time dev-ops person to join our core team who has significant experience configuring, managing, and monitoring servers and backend services at scale.

COME HELP US WITH PROJECTS LIKE...
  • Improve API performance
  • Tune our MySQL database, diagnosing capacity issues and causes of deadlocks
  • Tighten up security of our servers
  • Automate more processes
  • Setup autoscaling of our workers
  • Make our deployments faster and safer
  • Scale our Elasticsearch and MongoDB clusters to support our growing data sizes
  • Make sure our backup and recovery procedures are well tested
  • Implement a centralized logging system
  • Instrument our application with more metrics and create dashboards
  • Remove single points of failure in our architecture
  • Help us design and build microservices
  • Build a great culture, product, and business as one of the first 5 engineering hires

YOU SHOULD...
  • Have real world experience building scalable systems, working with large data sets, and troubleshooting various back-end challenges under pressure
  • Have significant experience with *nix, Python, MySQL, bash, and Puppet or similar back-end systems and frameworks
  • Experience configuring monitoring, logging, and other tools to provide visibility and actionable alerts
  • Experience with containers and microservices
  • Understand the full web stack, networking, and low level Unix computing
  • Always be thinking of ways improve reliability, performance, and scalability of an infrastructure
  • Be self-motivated and comfortable with responsibility

WHY WORK WITH US?
  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, equity, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.

To apply: https://jobs.lever.co/close.io/38d0c4ac-c3eb-47e9-a49e-4611f96eef8d/apply?lever-source=WeWorkRemotely

2016-02-05 Flexible Remote

Close.io

CUSTOMER SUPPORT EXECUTIVE 2 Openings USA Cntrl East Timezone Berlin Germany


Close.io


exec

support

exec

support

1yr

Apply

We have 2 openings in Customer Support! - Berlin, Germany & Central/East Coast USA!


We’re looking for our second customer support executive in Berlin and first non-founder support executive in the US. This person will work directly with customers via email, phone, chat, and screen sharing to not only resolve any issues customers have but also be a sounding board for complex workflow or sales related challenges our customers have.


The ideal candidate will be both technical (Computer Science background) and also have a deep understanding or willingness to learn the craft of sales to provide high-level strategic advice to customers.

This position reports into the Manager of Customer Support.
2016-01-06 Flexible Remote

Close-Io

Marketing Automation Specialist Growth Hacker


Close-Io


marketing

marketing

1yr

Apply

About Us!

At Close.io we’re building the sales communication platform of the future! We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring top talent to help us unify the world's sales calls and emails into one beautiful workflow.

About You!

We’re looking for a Marketing Operations Manager to join our team! Our ideal candidate will be an expert at managing processes, systems, testing and analysis. They will consistently seek opportunities to grow our lead database and drive leads through the sales funnel further and faster.

The must haves ...

  • 4+ years experience in startup/SaaS marketing
  • Experience with various marketing automation & email solutions (Hubspot, Marketo, Eloqa, Pardot, Infusionsoft, * Act-on, Autopilot, Customer.io, Mailchimp, etc)
  • Experience with multi-touch attribution modeling
  • HTML & CSS skills
  • Advanced spreadsheet skills (pivot tables)
  • Familiarity with various analytics solutions and ability to evaluate & make recommendations about which solutions should be added to the marketing stack
  • Strong understanding of SQL and Data Analytics

    What you’ll be responsible for ...

  • Creating, monitoring & optimizing marketing funnels (awareness → consideration → decision)
  • Own email marketing operations, including campaign deployment, nurture program development, list segmentation, A/B testing, and reporting.
  • Creating and configuring analytics solutions (incl. Google Analytics Goal Conversions, Events, In-Page Analytics, Audience Segmentation, Custom Dimensions, Google Tag Manager, Top Conversion Paths, and using the API)
  • Provide reporting analysis and tactical recommendations to optimize marketing performance
  • Running Net Promoter Score surveys to gain meaningful insights about our customers and how to apply this
  • Creating monitoring & tweaking ad campaigns
  • Creating A/B testing email campaigns and landing pages
  • Maintaining data accuracy and integrity

    Bonus points if …

  • Hearing “API” makes you happy instead of anxious
  • You love diving into data & analytics and are able to extract actionable insights

    Why you’ll want to join us ….

    We’re a very small team doing very big things! Become part of a hard-working team focused on the things that matter. Your work will make a huge impact and your voice will be heard.

  • Competitive salary
  • Excellent healthcare & dental package
  • Exceptional retirement package + equity
  • Work remotely from anywhere in the world
  • Biannual all-expense paid worldwide team retreats
2016-01-05 Flexible Remote

Close.io

Marketing Automation Specialist / Growth Hacker


Close.io


marketing

marketing

1yr

Apply

About Us!
At Close.io we’re building the sales communication platform of the future! We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring top talent to help us unify the world's sales calls and emails into one beautiful workflow.

About You!
We’re looking for a Marketing Operations Manager to join our team! Our ideal candidate will be an expert at managing processes, systems, testing and analysis. They will consistently seek opportunities to grow our lead database and drive leads through the sales funnel further and faster. 

The must haves ...
  • 4+ years experience in startup/SaaS marketing
  • Experience with various marketing automation & email solutions (Hubspot, Marketo, Eloqa, Pardot, Infusionsoft, Act-on, Autopilot, Customer.io, Mailchimp, etc)
  • Experience with multi-touch attribution modeling
  • HTML & CSS skills
  • Advanced spreadsheet skills (pivot tables)
  • Familiarity with various analytics solutions and ability to evaluate & make recommendations about which solutions should be added to the marketing stack
  • Strong understanding of SQL and Data Analytics

What you’ll be responsible for ...
  • Creating, monitoring & optimizing marketing funnels (awareness → consideration → decision)
  • Own email marketing operations, including campaign deployment, nurture program development, list segmentation, A/B testing, and reporting.
  • Creating and configuring analytics solutions (incl. Google Analytics Goal Conversions, Events, In-Page Analytics, Audience Segmentation, Custom Dimensions, Google Tag Manager, Top Conversion Paths, and using the API)
  • Provide reporting analysis and tactical recommendations to optimize marketing performance
  • Running Net Promoter Score surveys to gain meaningful insights about our customers and how to apply this
  • Creating monitoring & tweaking ad campaigns
  • Creating A/B testing email campaigns and landing pages
  • Maintaining data accuracy and integrity

Bonus points if …
  • Hearing “API” makes you happy instead of anxious
  • You love diving into data & analytics and are able to extract actionable insights

Why you’ll want to join us ….
We’re a very small team doing very big things! Become part of a hard-working team focused on the things that matter. Your work will make a huge impact and your voice will be heard. 
  • Competitive salary 
  • Excellent healthcare & dental package
  • Exceptional retirement package + equity 
  • Work remotely from anywhere in the world 
  • Biannual all-expense paid worldwide team retreats

To apply: !!!!!!! Apply Here: https://jobs.lever.co/close.io/b2cfdcf2-9d65-499c-b99d-21e0b4e43834/apply?lever-source=WeWorkRemotely

2015-12-22 Flexible Remote

Close.io

Infrastructure DevOps Engineer


Close.io


devops

engineer

devops

engineer

1yr

Apply

ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

Our backend tech stack currently includes Ubuntu, Python (Flask, Gunicorn, Celery, Fabric), Elasticsearch, MongoDB, MySQL, Redis, New Relic, and Puppet on AWS (EC2, ELB, RDS, ElastiCache, S3, CloudFormation, VPC, etc.). Our backend primarily serves a well-documented public API that our front-end consumes.


ABOUT YOU
We're looking for a full-time dev-ops person to join our core team who has significant experience configuring, managing, and monitoring servers and backend services at scale.

2015-12-21 Flexible Remote

Close.io

FULL STACK - Software Engineer !!


Close.io


engineer

full stack

dev

digital nomad

engineer

full stack

dev

digital nomad

1yr

Apply

ABOUT US 
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.Our tech stack includes Python/Flask, Elasticsearch, MongoDB, MySQL, Redis, Puppet, & AWS with the frontend as a single-page web app in JavaScript, Backbone.js, HTML5, & CSS/LESS.We ❤ open source – using dozens of open source projects with contributions to many of them, and released some of our own: https://github.com/closeio 

ABOUT YOU 
We're looking for great developers to join our core team who have a strong understanding of web technologies and want to help design, implement, launch, and scale major systems and user-facing features. 

YOU SHOULD...
  • have demonstrated experience in several of the technologies we are using, but you don’t need to be an expert in all of them. We’re looking for someone who is already comfortable across various layers of the web stack and eager to learn additional technologies as necessary.
  • enjoy designing, scaling, and optimizing systems to make them super fast, while still being nicely maintainable.
  • care a lot about product and user experience and take responsibility for thinking like a user. We’re looking for people who don’t rely on a designer or product manager to figure UX stuff out for them.
  • be comfortable in a fast-paced environment with a small and talented team.

BONUS POINTS IF YOU...
  • significant experience or open source work using Flask or Backbone.js
  • have an eye for designing beautiful and usable UIs
  • experience with VoIP telephony, pjsip, or Objective C

WHY WORK WITH US?
  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, equity, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.

To apply: Please apply with your cover letter to: https://jobs.lever.co/close.io/f7a2313f-33eb-4e7b-9c5b-b8cbcc55fab9?lever-source=WeWorkRemotely*****Not the perfect fit? We have other remote engineering roles available!!!***** Check out http://jobs.close.io/

2015-10-18 Flexible Remote

Close.io

Customer Support Engineer @ A *profitable* Fast-Growing Startup


Close.io


engineer

support

engineer

support

1yr

Apply

ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring customer support engineers to help our customers build complex integrations and solve some of their most technical issues.

YOU SHOULD...
  • Have a strong working knowledge of Python.
  • Enjoy working directly with customers, technical or not.
  • Have working knowledge of VoIP technologies (SIP, G711, RTP, etc.)

WHAT WILL YOU DO DAY-TO-DAY?
  • Consult with customers on how to best leverage our APIs in order to meet their business needs.
  • Automate support and build internal tooling to make the team more efficient and effective.
  • Create custom data migrations for customers using our API.
  • Diagnose call quality issues using tools like Wireshark and be able to setup QoS rules on a customer's router.

WHY WORK WITH US?
  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, equity, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.

To apply: anthony+cse@close.io

2015-10-10 Flexible Remote

Close.io

Lead Infrastructure/DevOps Engineer @ A *profitable* Fast-Growing Startup


Close.io


devops

engineer

devops

engineer

1yr

Apply

ABOUT US

At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow. 

Our backend tech stack currently includes Ubuntu, Python (Flask, Gunicorn, Celery, Fabric), Elasticsearch, MongoDB, MySQL, Redis, New Relic, and Puppet on AWS (EC2, ELB, RDS, ElastiCache, S3, CloudFormation, VPC, etc.). Our backend primarily serves a well-documented public API that our front-end consumes. 

ABOUT YOU

We're looking for a full-time infrastructure/dev-ops person to join our core team who has significant experience configuring, managing, and monitoring servers, databases, and backend services at scale.

COME HELP US WITH PROJECTS LIKE...
  • Scale our Elasticsearch and MongoDB clusters to support our growing data sizes
  • Improve API performance
  • Tighten up security of our servers
  • Automate more processes
  • Tune our MySQL database, diagnosing capacity issues and causes of deadlocks
  • Setup autoscaling of our workers
  • Make our deployments faster and safer
  • Make sure our backup and recovery procedures are well tested
  • Implement a centralized logging system
  • Instrument our application with more metrics and create dashboards
  • Remove single points of failure in our architecture
  • Build a great culture, product, and business as one of the first 5 engineering hires

YOU SHOULD...
  • Have real world experience building scalable systems, working with large data sets, and troubleshooting various back-end challenges under pressure
  • Have significant experience with *nix, Python, MySQL, bash, and Puppet or similar back-end systems and frameworks
  • Experience configuring monitoring, logging, and other tools to provide visibility and actionable alerts
  • Understand the full web stack, networking, and low level Unix computing
  • Always be thinking of ways improve reliability, performance, and scalability of an infrastructure
  • Be self-motivated and comfortable with responsibility

WHY WORK WITH US?
  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, equity, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.

To apply: Apply at https://jobs.lever.co/close.io/38d0c4ac-c3eb-47e9-a49e-4611f96eef8d and mention WeWorkRemotely in your cover letter.

2015-09-16 Flexible Remote

Close.io

Software Engineer Backend


Close.io


dev

engineer

backend

dev

engineer

backend

1yr

Apply

ABOUT US

At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

Our backend tech stack currently includes Python (Flask, Gunicorn, Celery, Fabric), Elasticsearch, MongoDB, MySQL, Redis, New Relic, and Puppet on AWS. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

ABOUT YOU

We're looking for great developers to join our core team who have a strong understanding of web technologies and want to help design, implement, launch, and scale major systems and user-facing features.

YOU SHOULD...

  • have demonstrated experience in several of the technologies we are using, but you don’t need to be an expert in all of them. We’re looking for someone who is already comfortable across the web stack and eager to learn additional technologies as necessary.
  • enjoy designing, scaling, and optimizing systems to make them super fast, while still being nicely maintainable.
  • be comfortable in a fast-paced environment with a small and talented team.

    BONUS POINTS IF YOU...

  • have contributed open source code related to our tech stack

    WHY WORK WITH US?

  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, equity, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.
2015-09-15 Flexible Remote

Close.io

Software Engineer - Backend


Close.io


dev

engineer

backend

dev

engineer

backend

1yr

Apply

ABOUT US 
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow. 

Our backend tech stack currently includes Python (Flask, Gunicorn, Celery, Fabric), Elasticsearch, MongoDB, MySQL, Redis, New Relic, and Puppet on AWS. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes. 

ABOUT YOU 
We're looking for great developers to join our core team who have a strong understanding of web technologies and want to help design, implement, launch, and scale major systems and user-facing features.

YOU SHOULD...
  • have demonstrated experience in several of the technologies we are using, but you don’t need to be an expert in all of them. We’re looking for someone who is already comfortable across the web stack and eager to learn additional technologies as necessary.
  • enjoy designing, scaling, and optimizing systems to make them super fast, while still being nicely maintainable.
  • be comfortable in a fast-paced environment with a small and talented team.

BONUS POINTS IF YOU...
  • have contributed open source code related to our tech stack

WHY WORK WITH US?
  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, equity, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.

To apply: https://jobs.lever.co/close.io/592193bf-8a9c-43cf-86a1-faeb75107939?lever-source=WeWorkRemotely

2015-09-03 Flexible Remote

Close.io

Manager Customer Support


Close.io


edu

java

python

ruby

edu

java

python

ruby

2yr

Apply

ABOUT US

At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.

ABOUT YOU

We’re looking for our first manager of customer support to ensure every interaction with our customers is on point. This person will own all areas of support including hiring a world-class team of customer support executives, owning all support KPIs, and working directly with customers to resolve some of their most complex and challenging issues.

This position reports into the Director of Customer Success.

YOU SHOULD HAVE...

  • 2+ years of experience on a customer support team of a B2B SaaS product
    extensive administrative and agent level experience with Desk.com
  • Ability to read through scripts / have a basic understanding of programming concepts in Python / Ruby / Java
    a track record of delivering exceptional service to both non-technical business users and deeply technical engineers

    YOU SHOULD ENJOY...

  • interacting with customers over the phone and email
  • creating well-written and visually pleasing education content
  • recruiting and managing a small team of customer support executives around the world
  • debugging complex problems in email, phone, and billing systems

    BONUS POINTS IF...

  • you have experience on a sales team or working in a sales-oriented culture

    WHY WORK WITH US?

  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, equity, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the U.S., or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.
2015-09-02 Flexible Remote

Close.io

DevOps Engineer


Close.io


devops

infosec

elasticsearch

cloud

devops

infosec

elasticsearch

cloud

2yr

Apply

ABOUT US

At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow. Our backend tech stack currently includes Ubuntu, Python (Flask, Gunicorn, Celery, Fabric), Elasticsearch, MongoDB, MySQL, Redis, New Relic, and Puppet on AWS (EC2, ELB, RDS, ElastiCache, S3, CloudFormation, VPC, etc.). Our backend primarily serves a well-documented public API that our front-end consumes.

ABOUT YOU

We're looking for a full-time dev-ops person to join our core team who has significant experience configuring, managing, and monitoring servers and backend services at scale.

COME HELP US WITH PROJECTS LIKE...

  • Improve API performance
  • Tune our MySQL database, diagnosing capacity issues and causes of deadlocks
  • Tighten up security of our servers
  • Automate more processes
  • Setup autoscaling of our workers
  • Make our deployments faster and safer
  • Scale our Elasticsearch and MongoDB clusters to support our growing data sizes
  • Make sure our backup and recovery procedures are well tested
  • Implement a centralized logging system
  • Instrument our application with more metrics and create dashboards
  • Remove single points of failure in our architecture
  • Build a great culture, product, and business as one of the first 5 engineering hires

    YOU SHOULD...

  • Have real world experience building scalable systems, working with large data sets, and troubleshooting various back-end challenges under pressure
  • Have significant experience with *nix, Python, MySQL, bash, and Puppet or similar back-end systems and frameworks
  • Experience configuring monitoring, logging, and other tools to provide visibility and actionable alerts
  • Understand the full web stack, networking, and low level Unix computing
  • Always be thinking of ways improve reliability, performance, and scalability of an infrastructure
  • Be self-motivated and comfortable with responsibility

    WHY WORK WITH US?

  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, equity, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.
2015-09-02 Flexible Remote

Close.io

Customer Success Executive


Close.io


sales

medical

exec

support

sales

medical

exec

support

2yr

Apply

At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We’re looking to hire our first experienced Customer Success Executive to deal with a rapidly expanding customer base.
2015-09-01 Flexible Remote

Close.io

DevOps Engineer At *profitable* Fast-Growing Startup


Close.io


devops

engineer

devops

engineer

2yr

Apply

ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.Our backend tech stack currently includes Ubuntu, Python (Flask, Gunicorn, Celery, Fabric), Elasticsearch, MongoDB, MySQL, Redis, New Relic, and Puppet on AWS (EC2, ELB, RDS, ElastiCache, S3, CloudFormation, VPC, etc.). Our backend primarily serves a well-documented public API that our front-end consumes.

ABOUT YOU
We're looking for a full-time dev-ops person to join our core team who has significant experience configuring, managing, and monitoring servers and backend services at scale.

COME HELP US WITH PROJECTS LIKE...
  • Improve API performance
  • Tune our MySQL database, diagnosing capacity issues and causes of deadlocks
  • Tighten up security of our servers
  • Automate more processes
  • Setup autoscaling of our workers
  • Make our deployments faster and safer
  • Scale our Elasticsearch and MongoDB clusters to support our growing data sizes
  • Make sure our backup and recovery procedures are well tested
  • Implement a centralized logging system
  • Instrument our application with more metrics and create dashboards
  • Remove single points of failure in our architecture
  • Build a great culture, product, and business as one of the first 5 engineering hires

YOU SHOULD...
  • Have real world experience building scalable systems, working with large data sets, and troubleshooting various back-end challenges under pressure
  • Have significant experience with *nix, Python, MySQL, bash, and Puppet or similar back-end systems and frameworks
  • Experience configuring monitoring, logging, and other tools to provide visibility and actionable alerts
  • Understand the full web stack, networking, and low level Unix computing
  • Always be thinking of ways improve reliability, performance, and scalability of an infrastructure
  • Be self-motivated and comfortable with responsibility

WHY WORK WITH US?
  • For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • Above market salary, equity, healthcare, dental, and retirement benefits package
  • Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.

To apply: Apply at https://jobs.lever.co/close.io/38d0c4ac-c3eb-47e9-a49e-4611f96eef8d and mention WeWorkRemotely in your cover letter.

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