Remote Jobs at Affilorama.com πŸ“ˆ Open Startup
RSS
API
Post a Job

get a remote job
you can do anywhere

There is currently one remote job at Affilorama.com tagged Affiliate Marketing, Content Editing and Marketing
such as Customer Success Agent

There is currently one remote job at Affilorama.com tagged Affiliate Marketing, Content Editing and Marketing
such as Customer Success Agent

  Jobs

  People

πŸ‘‰ Hiring remotely? Reach 1,000,000+ remote workers on the πŸ† #1 remote jobs board

Post a Job - $299
Hide this

This year

Doubledot Media is a New Zealand-based company creating online tools and training for people looking to start their own online businesses. We’re based in Christchurch, but the majority of our team work remotely from various places around the world. \n\nWe have a full-time customer success position available to work with our [Affilorama.com](http://www.affilorama.com) customers.\n\nOur new customer success representative will play a vital role in answering customer queries, providing guidance (and sometimes a little common sense) and generally making sure our members receive all the help and care we can give them.\n\nWe're looking for someone with great (written) people skills, a fair amount of cleverness, the ability to Get Things Done, and a genuine desire to help the good people of the internet succeed.\n\n**You'll need:**\n* Excellent written English and a friendly manner in writing. You should be able to build a rapport with customers via email.\n* Common sense and the ability to "read between the lines" to understand what customers are concerned about.\n* Empathy and patience to deal with customers with different backgrounds and levels of technical ability. You'll be clear, patient and pleasant.\n* Meticulous attention to detail. Your spelling and grammar should be top notch.\n* Good time management skills. Since this can be a remote working position, you'll need to be organized, motivated, and (dare we say) a "self-starter".\n* Good internet research skills for digging up hard-to-find suppliers, and for sniffing around to make sure they're legit!\n* The ability to learn new software and systems. You'll be working with our customer support software and content management system, so it's good if you're a quick learner and not fazed by learning new tools.\n* To be familiar with how Affilorama works, and how to go about fixing common problems.\n* A background in affiliate/inbound marketing is highly desirable.\n\n**Neat things about working with us:**\n* Flexible hours\n* Work from home\n* Relaxed, ego-free, family-friendly work culture\n\n# Responsibilities\n * Responding to customer and pre-purchase emails about [Affilorama.com](http://www.affilorama.com).\n* Moderating and answering frequently asked questions.\n* Solving technical problems the customer might be having with their account or our products.\n* Recording FAQs and other information as required.\n* Updating product content and training videos/written lessons. \n\n#Location\n- New Zealand, Australia, Philippines, Argentina, Chile, Peru, Colombia, Mexico, Latvia, Lithuania

See more jobs at Affilorama.com

# How do you apply? This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
Apply for this Job

πŸ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.