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Browse 5+ Remote Chat Jobs in September 2020 at companies like Crisp, Numbrs Personal Finance AG and Empire Flippers with salaries from $35,000/year to $50,000/year working as a Customer Support Representative, Technical Customer Support Europe or iOS Developer. Last post

Browse 5+ Remote Chat Jobs in September 2020 at companies like Crisp, Numbrs Personal Finance AG and Empire Flippers with salaries from $35,000/year to $50,000/year working as a Customer Support Representative, Technical Customer Support Europe or iOS Developer. Last post

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Today's remote Chat jobs

Crisp

 

iOS Developer

verified
France

iOS Developer  


Crisp

France

ios

 

chat

 

messaging

 

dev

 

ios

 

chat

 

messaging

 

dev

 
Crisp is a customer service software. Around 200K companies around the world use Crisp to help their customers. Around 140M visitors are using the chat widget every month.\n\nOur mission is to make the next-generation customer support app for startups. An app that makes customer support easier for end-users & support agents. \n\nWe are a small team (10 people) and our core Team in France (5 people), the rest is a diverse remote-only, and based around the globe.\n\nAs a part of this mission, we have an iOS app (https://apps.apple.com/fr/app/crisp/id1085770229) that allows teams to do customer support using their iPhone or iPad. (For instance like Slack, but for customer support). This current app is made using Swift & Realm.\n\n![](https://crisp.chat/blog/content/images/2018/10/Untitled-2.jpg)\n\nWe are looking an iOS Engineer to rebuild from scratch our iOS app maitain it in the future.\n\n**About You:**\n\n- You are proficient in Swift and Xcode\n- You like doing pixel perfect interfaces\n- You have professional experience developing software for the iOS platform\n\n**Nice To Have:**\n\n- Design experience for apps using Sketch or Figma\n- Experience a messaging app\n\nApplicants in Europe or France are preferred.\n\nThis job is the opportunity to join a fast-growing startup. \n\n#Salary\n$50,000\n\n\n#Location\nFrance


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This week's remote Chat jobs

Crisp


Technical Customer Support Europe

verified
🇪🇺 EU-only

Technical Customer Support Europe


Crisp

🇪🇺 EU-only

saas

 

chat

 

customer support

 

saas

 

chat

 

customer support

 
This job post is closed and the position is probably filled. Please do not apply.
Crisp is a customer service software. Around 200K companies around the world use Crisp to help their customers. Around 140M visitors are using the chat widget every month.\n\nOur mission is to make the next-generation customer support app for startups. An app that makes customer support easier for end-users & support agents. \n\nCustomer support is a strong part of our culture. Everybody in the company, from developers to markets helps customers.\n\nWe are a small team (10 people) and our core Team in France (5 people), the rest is a diverse remote-only, and based around the globe.\n\nWe are looking for a technical customer service specialist to help Crisp users to solve their users. \n\nIn a typical day, you will help users using chat, email, and video-calls (rarely).\n\nApplicants in European timezones are preferred.\n\nThis job is the opportunity to join a fast-growing startup. \n\n#Salary\n$35,000\n\n\n#Location\n🇪🇺 EU-only


See more jobs at Crisp

# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Previous remote Chat jobs

Numbrs Personal Finance AG


Customer Support Representative


🌏 Worldwide

Customer Support Representative


Numbrs Personal Finance AG

🌏 Worldwide

support

 

customer support

 

customer success

 

agent

 

support

 

customer support

 

customer success

 

agent

 
This job post is closed and the position is probably filled. Please do not apply.
The Numbrs Personal Finance AG is a global leading technology company. Our product is Numbrs, one of the most widely used banking apps in Germany.\n\n\n\nThe app provides millions of users with the best technology platform for easily managing their personal finances and assets. Numbrs is one of the best-funded FinTechs worldwide, backed by renowned investors.\n\n\n\nThe Numbrs business division solves some of the most complex business problems in the financial industry today. We are a team of professional, hard-working, supportive and entrepreneurial individuals with a passion for execution, headquartered in Zurich, Switzerland.\n\n\n\nWe are seeking professionals who can thrive in a fast-paced environment where attention to detail, excellent communication skills, and a talent for delivering out-of-the-box ideas are essential. Do you want to have a real impact on the future of the financial industry? Join Numbrs.\n\n\n\n**Job Description**\n\n\n\nAs part of our support team, you will solve customer inquiries (via email, chat, media monitoring), identify, troubleshoot and resolve issues encountered by customers. Thanks to your empathy and professionality, you deliver an excellent customer experience by e-mail and through our chat. You work closely with technical teams to report customer issues while providing timely status updates to our users. You will collect and analyse customer feedback as well as possible trends in customer issues, in order to provide insights and suggestions on how to improve our product and processes.\n\n\n\n**Key Qualifications**\n\n* Native German and high level of English\n\n* 1-2 years of work experience in an administrative or organizational role\n\n* Ability to effectively prioritise and escalate user issues as required\n\n* Advanced customer service skills: active listening, empathy, conflict resolution, problem-solving, and professionalism\n\n* Quick to learn and fast to adapt to changing environments\n\n* Ability to multi-task, work independently, and make accurate decisions with a sense of urgency\n\n\n\n**Ideally, candidates will also have**\n\n* Prior experience in customer support\n\n* Strong technical understanding and interest in internet companies and mobile apps\n\n\n\n**Location: Remote**\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Empire Flippers

 

Chat Specialist

verified
🌏 Worldwide

Chat Specialist  


Empire Flippers

🌏 Worldwide

customer service

 

phone support

 

chat

 

online business

 

customer service

 

phone support

 

chat

 

online business

 
This job post is closed and the position is probably filled. Please do not apply.
We believe in hiring people who are a good fit with us culturally. We want people who are hungry to learn, but also people that will be fun to work with. It’s important to keep in mind that we are all remote workers. This means that you would need to be comfortable working alone, while knowing you have support from coworkers who are just a Slack message or phone call away. \n\nWhen you first come on board as a Chat Specialist, you will start learning more about our business before jumping into the job. You will be introduced to daily customer service tasks that support our Empire Flippers team. You will become well-versed in our phone processes, from how our outbound system works all the way up to speaking to customers and communicating via online chat to give a great impression of Empire Flippers to anyone who makes contact via the site chat function. \n\n# Responsibilities\n While helping people should be your #1 priority, here is a list of daily tasks we’ll expect from you (though this isn’t an exhaustive list and could change):\n\nProvide first-level chat support M-F, 7 am to 10 pm EST. \nHandle outbound calls on the main telephone line. This may include discussions with potential buyers or sellers who want to understand how our process works. \nIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.\nProperly handle escalating unresolved queries to the next level of support.\nBuild sustainable relationships and engage customers by taking the extra mile.\nCreate tickets and provide general support work in Zendesk as needed.\nUpdate customer data and produce activity reports as needed.\nPreserve and grow knowledge of chat service procedures, recommending process modifications or improvements as needed.\nCommunicate with colleagues via Slack messaging application.\nAttend weekly team calls via Zoom.\nOther duties as assigned. \n\n# Requirements\nWhile cultural fit is imperative, that doesn’t mean we aren’t looking for a certain kind of skill set:\n\nProficiency in English is a must.\nYou are customer service focused.\nYou must have strong phone and verbal communication skills along with active listening.\nYou are a quick-learner, dependable, with strong attention to detail.\nYou’re able to multitask and meet deadlines.\nYou can work on a flexible schedule.\nYou are proficient with Google Suite, Slack, Skype and Zoom.\nYou’re able to closely follow processes.\nYou’re not afraid to ask questions whenever you’re unsure about how to proceed.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Empire Flippers

 

Chat Specialist

verified
🌏 Worldwide

Chat Specialist  


Empire Flippers

🌏 Worldwide

chat

 

strong interpersonal skills

 

google suite

 

zendesk

 

chat

 

strong interpersonal skills

 

google suite

 

zendesk

 
This job post is closed and the position is probably filled. Please do not apply.
The Customer Service Chat Specialist is considered Empire Flippers’ front line representative, providing exceptional chat support to our customers and potential customers. The person in this role is also responsible for manning the company’s main phone line and dealing with inbound enquiries, keeping customer satisfaction at the core of every decision and behavior. \n\nThe person in this role must enjoy talking with people and have excellent interpersonal skills. \n\nCould this be you? \n\nTraining for this role will commence remotely and should last 4-6 weeks. One of the many benefits is that you’ll be free to work anywhere in the world that serves your creativity best, be it the beaches in Thailand, which does have superb 4G connectivity and cheaper cost of living, or in a mountain resort in the Swiss alps – the choice is yours. \n\nIf this sounds like an exciting opportunity for you, then read on to learn more about our company and how to apply for the position!\n\n# Responsibilities\n When you first come on board as a Chat Specialist, you will start learning more about our business before jumping into the job. You will be introduced to daily customer service tasks that support our Empire Flippers team. You will become well versed in our phone processes, from how our inbound system works all the way up to speaking to customers and communicating via online chat to give a great impression of Empire Flippers to anyone who makes contact via the site chat function. \n\nYou might be wondering, though … what will your daily work routine look like once you’re up and going?\n\nHere is a list of daily tasks we’ll expect from you (though this isn’t an exhaustive list and could change):\n\nProvide first-level chat support M-F, during normal USA business hours. \nAnswer incoming calls on the main telephone line. This may include discussions with potential buyers or sellers who want to understand how our process works. \nIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.\nProperly handle escalating unresolved queries to the next level of support.\nBuild sustainable relationships and engage customers by taking the extra mile.\nCreate tickets and provide general support work in Zendesk as needed.\nUpdate customer data and produce activity reports as needed.\nPreserve and grow knowledge of chat service procedures, recommending process modifications or improvements as needed.\nCommunicate with colleagues via Slack messaging application.\nAttend weekly team calls via Skype.\nOther duties as assigned. \n\n# Requirements\nWe believe in hiring people who are a good fit with us culturally. We want people who are hungry to learn, but also people that will be fun to work with. It’s important to keep in mind that we are all remote workers. This means that you would need to be comfortable working alone, while knowing you have support from coworkers who are just a Slack message or phone call away. \n\nWhile cultural fit is imperative, that doesn’t mean we aren’t looking for a certain kind of skill set:\n\nProficiency in English is a must.\nYou are customer service focused.\nYou must have strong phone and verbal communication skills along with active listening.\nYou are a quick-learner, dependable, with strong attention to detail.\nYou’re able to multitask and meet deadlines.\nYou can work on a flexible schedule.\nYou are proficient with Google Suite, Slack, Skype and Zoom.\nYou’re able to closely follow processes.\nYou’re not afraid to ask questions whenever you’re unsure about how to proceed. \n\n#Salary\n$2,000 - $2,500 month\n\n\n#Location\n🌏 Worldwide


See more jobs at Empire Flippers

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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