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Global health insurance for freelancers & remote workers

Moodo


verified closed
🌏 Worldwide
 
💰 $26k - $52k

customer support

 

account management

 

exec

This job post is closed and the position is probably filled. Please do not apply.
We run a small company based in London that offers information and software services to individuals interested in matched betting or advantage play betting. This type of betting is very popular and well explained in this Wikipedia:\n\nhttps://en.wikipedia.org/wiki/Matched_betting\n\nWe've built software that automates the execution of sports bets / casino game strategies and we help our customers use this to earn a profit. We're UK based, have been operating for over 6 years. \n\nWe're looking to hire for a customer support / account manager role. This position would be full time and remote with a salary in the £20,000 - £40,000 range which includes a commission / bonus element.\n\n**Your day-to-day will involve:**\n\n* Client support through online messaging channels (no phone / voice support required)\n* Helping new customers sign up and get started\n* Checking in with each client account under management - ensure clients are completing their obligations\n* Answering general queries from clients\n* Chasing outstanding client invoices\n\n**Key Qualifications**\n\n* Fluent English and (ideally) a high level of German\n* 1-2 years of work experience in an administrative / customer support role\n* Ability to effectively prioritise and escalate user issues as required\n* Advanced customer service skills: active listening, empathy, conflict resolution, problem-solving, and professionalism\n* Ability to multi-task, work independently, and make accurate decisions with a sense of urgency\n\n**Why work with us**\n\n* Flexible working schedule that favours good work / life balance\n* Competitive salary with attractive commission. \n\n#Salary and compensation\n$26,000 — $52,000/year\n\n\n#Location\n🌏 Worldwide


See more jobs at Moodo

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

WOW TRK

 This job is getting a pretty high amount of applications right now (14% of viewers clicked Apply)

closed
🌏 Worldwide

affiliate

 

peformance marketing

 

network

 

affiliate network

This job post is closed and the position is probably filled. Please do not apply.
We are looking for someone to help assist with managing the affiliate accounts on our affiliate network. This role isn't about recruiting new affiliates simply assisting and growing existing accounts.\n\nThe job involves assisting affiliates with any marketing material they may need, recommending relevant offers to them when they ask and also reaching out to old affiliate accounts and trying to grow business with them.\n\nYou should contact affiliates via email, Skype and over the phone, so you should be comfortable speaking on the phone. Its up to you to prioritise between affiliate accounts and you work to try and grow these accounts. \n\nYou would be joining a small team based out of the UK, originally based in an office but now working remotely.\n\nExperience: Have an understanding of what affiliate marketing is and who the key stakeholders are.\nHours: 21 per week, split over 3-5 days (the choice is yours but the minimum is over 3 days).\nHourly Rate: £10 per hour (at the time of writing roughly $12.50 per hour). Plus 3% of the *profit* on any affiliate account growth since taking over managing of the accounts.\n\n# Responsibilities\n - Supporting affiliates with anything they may need to deliver more traffic through our affiliate ad network.\n- Organizing your affiliates, creating processes in order to follow up with potential leads.\n\nThe role will require you to use your own initiative and processes in order to grow business with existing affiliate accounts. As a company we are very hands off and will provide the tools to help you achieve your job, its up to you how you spend your time and energy in order to try and grow the existing accounts. \n\n# Requirements\nUnderstanding of what affiliate marketing is and how it works.\nAbility to manage and prioritise is key when managing a large amount of affiliate accounts. \n\n#Salary and compensation\n$12,600/year\n\n\n#Location\n🌏 Worldwide


See more jobs at WOW TRK

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

bant.io

 This job is getting a pretty high amount of applications right now (11% of viewers clicked Apply)

closed
🌏 Worldwide

account management

 

exec

This job post is closed and the position is probably filled. Please do not apply.
# We’re looking to hire the next Account Manager to add to our amazing team!\n\n\n**About Us**\n\nWe operate multiple SaaS platforms in the B2B Lead Generation space, with team members located throughout North America and Europe. \n\n\n**The Opportunity**\n\nWe're looking for an experienced Account Manager who will oversee a portfolio of assigned customers and liaise with cross-functional internal teams to manage and constantly improve the customer experience. \n\nThe ideal candidate is very passionate about customer service and has a natural desire to provide prompt, friendly, helpful and professional support. A solid technical background is preferred - you don’t need to know how to read or write code - but you understand basic technical terminology and can have a comfortable conversation with a SaaS company about what they do and their business objectives.\n\nThis is a long-term, remote position. Preference will be given to candidates able to work within Western European or North American time zones. A reliable internet connection is required. We offer a base pay + performance-based commission. \n\n# Responsibilities\n * Have deep, working knowledge of the product, with the ability to conduct product walk-throughs, answer customer questions and troubleshoot issues\n* Serve as the end-to-end, main point of contact for all customer account matters, including conducting onboarding calls and maintaining regular phone and email communication\n* Review campaign performance, strategize with the internal team on potential areas of improvement and present that to the customer\n* Follow existing processes and identify areas of improvement\n* Liaise with campaign and technical team through the CRM and maintain clear and comprehensive account notes\n* Drive retention and growth among existing customers \n\n# Requirements\n* Impeccable English (written and verbal)\n* Previous Customer Support or Account Management experience\n* Decent technical knowledge - You feel comfortable speaking to a SaaS company about their business\n* LinkedIn experience - Beyond having a profile, you know how LinkedIn functions and could give an overview of all the features\n* Strong organization skills - You are process-oriented and like to create your own systems to stay organized so nothing slips through the cracks\n* Sharp attention to detail - Nothing gets past you. You can see the big picture and small details all at once\n* Strong communication skills - You’re a great listener, good negotiator and have strong presentation skills\n* Prior remote experience - Or the ability to work independently and successfully liaise with a distributed team \n\n#Location\n🌏 Worldwide


See more jobs at bant.io

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Beta Analytic


closed
🇪🇺 EU-only

bus dev

 

german

 

english

 

archaeology

This job post is closed and the position is probably filled. Please do not apply.
**Company Description**\nBeta Analytic is a dedicated radiocarbon dating laboratory for archaeologists, geologists and hydrologists. It also tests the renewable carbon content of various liquid, gaseous and solid materials for greenhouse gas and biobased/biofuel monitoring programs. Its sole mission is to provide academic and industrial researchers with highly accurate radiocarbon dating results within the quoted delivery time.\n\nWe are looking for self-motivated individuals to help assist in our customer service and business development efforts with current and potential German clients, which include universities, scientific researchers and archaeological institutions. Communications are over the phone and via email as well as periodic attendance at conferences. The candidates must be available during business hours and based in Europe.\n\nExcellent command / highly proficient in spoken and written English & German is required.\n\n\n**Role and Responsibilities**\n\n*Business Development / Prospecting*\nContribute to the growth of your local region in terms of samples and new clients\nContribute to strategy & adapt global sales strategy to your local region\nObtain and follow up on referrals from cold calls and conversations with clients\nProspecting activities\nRepresent Beta at conferences\nMonitor news, tenders and national projects and follow up accordingly\n\n*Account Management*\nBuild relationships with key contacts to develop business at major accounts in your region\nUse data analysis to track sample submittal trends - follow up with clients to resolve any issues and fill up the pipeline\nGather market intel (industry trends, competitors, regulations) and report to management/follow up with prospects accordingly\nCustomer Support and Consultation\nTake care of incoming inquiries/emails\nFollow up on results\nEscalate recommendations for improvement in processes and user interface based on customer experience\nEffective management of productivity, goals, workload and schedule\nStay up-to-date with research fields, Beta resources and technical developments in the lab and industry\n\n*Account Manager - Skill Set*\nDiscipline, autonomy, motivation, and drive\nAccountability: true to word, takes action and accepts responsibility\nEffective at Initiating / Maintaining relationships and building mutual trust\nCan engage a prospect and lead decision-making process\nIntellectual curiosity and grasp of technical topics\nGood communicator with a highly professional manner - telephone and email\nConsultative style / customer service orientation\nDemonstrates logical thinking and problem-solving skills\nCan follow processes and accepts direction\nAdaptability: Open to challenge, growth, change\nPositive outlook and can do attitude\n\nFollowing an initial trial period, this could grow into a long-term position. This is a telecommuting position on a freelance basis.\n\nFor more information on our company please go to www.radiocarbon.com and www.betalabservices.com\n\nPlease send your resume and cover letter in English.\n\nJob Type: Full-time\n\n\n\n#Location\n🇪🇺 EU-only


See more jobs at Beta Analytic

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
[FULL JOB DESCRIPTION HERE](https://docs.google.com/document/d/13L9L311RIqdtwZR_mNNweR-WVA0bHa-sH9Z5LO8q5qk/edit#heading=h.nyujfk6gjrd0)\n\nMonday.vc is looking for an early/mid career sales-oriented operator to join our early stage, fast growing team.\n\nYou’d be responsible for driving revenue and building on momentum by adding new clients to our network of 100+ top venture funds, membership organizations, and accelerators including Union Square Ventures, RRE, and Techstars ([here’s an example](jobs.usv.com)).\n\n**Location:** Remote\n\n**This is an excellent next career step if you want to:**\n* Build an amazing network in the venture capital industry\n* Shadow serial entrepreneurs to learn what it’s like to start and grow a company\n* Work remotely for a company with an intentional, healthy remote culture\n* Earn uncapped incentives based on your performance\n* Find yourself constantly thinking about better ways to make the right connections / introductions\n* Take on a role that provides the runway to grow into significant responsibility and leadership in areas of the business that align with your interests and strengths\n\n**What We Do**\nWe imagine a world where everyone is energized to start their week fully aligned with their work. The best jobs (and hires!) are found through relationships and trust, so we build tools that increase efficiency for the world’s most valuable networks.\n\n**How We Work**\nWe’re a scrappy team of entrepreneurs from all over the world who have come together to create a culture we’re proud of. We work remotely because we believe that the best talent shouldn’t be constrained by borders. To compensate for our physical distance, we bring intention to our communication in both structure and content. \n\n**Where We've Been**\n* June 2016: Started as a spin-out from a previous startup, ReWork (acquired). \n* January 2017: Joined Techstars Boulder\n* August 2017: Launched Job Board product \n* May 2018: Launched Talent Network product \n* September 2018: Crossed 100 paying clients \n* December 2018: Grew to 6 team members; Bootstrapped +300% revenue from 2017 to 2018\n* June 2019: 10 team members all over the world, 180 paying clients\n\n# Responsibilities\n **What We’re Looking For**\nYou are an early/mid career sales operator who is excited to grow and quickly contribute in these areas of our business:\n\n**Revenue Generation**\n* At least 2-3 years of relevant SaaS sales experience closing leads from initial sales conversation to signed contract.\n* Building lists of new potential customers and reaching out through diverse channels.\n* Developing channel partnerships through networks and industry influencers. \n* Improving quality of sales collateral and online assets.\n* Improving scalability of sales process in partnership with product and operations teams.\n\n**Client Success**\n* Owning and maintaining customer relationships to ensure satisfaction and retention.\n* Providing support and mentorship to customers by demonstrating knowledge of products, services, and best practices.\n* Advocating internally for client needs and feature requests.\n\n**What Makes This Opportunity Different**\n* **Traction; **we have steady inbound leads, case studies in multiple markets, scaleable products, and 98% customer retention. \n* **Healthy Team Dynamics;** we’ve run remote companies for our whole careers and understand what it takes to establish healthy remote working dynamics.\n* **Freedom;** we don’t have set vacation days, and we do everything possible to set you up for success by helping you create your ideal working environment. \n* **Quick Wins;** our products have a relatively short sales cycle for B2B SaaS, generating energizing quick wins vs. the rollercoaster of a few big contracts. \n\n# Requirements\n**You’d Describe Yourself As:**\n*** An operator;** you’re able to stay on top of many projects at once, at times managing hundreds of relationships and small details, without letting balls drop; you have impeccable verbal and written communication skills.\n\n*** A closer;** you don’t feel shy about asking for the sale; in fact, it energizes you.\n\n*** An evangelist;** you're excited to share stories with our customers about how their lives can improve by using our products.\n\n*** A team player; **you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication.\n\n*** An empath;** you are understanding, likable, and engaging, able to find win-win solutions to complex, emotional disagreements.\n\n*** A career zealot; **you are ruthlessly motivated by the professional legacy you are building; that vision drives your commitment through ambiguity and challenge. \n\n*** A tenacious problem-solver; **you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges. \n\n#Salary and compensation\n$60,000/year\n\n\n#Location\n🌏 Worldwide


See more jobs at Monday.vc

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

bant.io / Zopto


closed
🌏 Worldwide

customer support

 

customer success

 

account management

 

exec

This job post is closed and the position is probably filled. Please do not apply.
This is a long-term, remote position, for a B2B lead generation platform. Impeccable English is a Must. We're looking for an experienced Account Manager who will oversee a portfolio of assigned customers and liaise with cross-functional internal teams, to improve the entire customer experience.\n\nWe offer a fixed salary + commission on performance.\n\n# Responsibilities\n - Serve as the lead point of contact for all customer account management matters\n\n- Oversee a portfolio of assigned customers and conduct well-being status calls on a regular basis\n\n- Where possible, develop new business from existing clients\n\n- Build and maintain strong, long-lasting client relationships\n\n- Strategize with the internal team on potential areas of campaign improvement and present that to the customer \n\n# Requirements\n- Ideally with a background in Customer Service or to be customer oriented\n\n- Ability to maintain sharp attention to detail\n\n- Excellent listening, negotiation and presentation abilities\n\n- Strong verbal and written communication skills\n\n#Location\n🌏 Worldwide


See more jobs at bant.io / Zopto

# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply.
**The Position Summary**\n\nTitle: Digital Marketing Account Manager\nLocation: Remote. APAC timezone\nReports to: Client Services Director\nWorks on: Company’s client projects\nKey objectives: Managing several high profile client accounts\n\n**The Company**\n\nWe are a digital analytics Agency and we are very good at Analytics, SEO, CRO, Data Science. Find out more about our services\n\nOur motto: Traffic is nice. Revenue is better.\n\nWe have the most fun doing it in competitive environments such as finance, education, jobs, insurance, automotive and many more.\n\nWe strive on being an extension of our client’s team and providing tailor-made, return-focused work.\nWe are picky about the clients we bring on-board and very protective of our reputation. We won’t engage with a firm unless we believe we can make a difference to their business and help them Get Stuff Done!\n\nThis stops us from taking on board demoralising projects and having us hating our jobs and our clients.\nWe think the current agency model is broken and we really believe we can build a better alternative. But we need great people to help make this happen and that’s where you come in!\n\nWe are a bootstrapped company, we grew exponentially in the last few years and now seating at 60 people working with us.\nWe are built to be remote from day 1, but if you want to say ‘Hello’, our office is 78 meters from the beach in Sydney. Make sure you bring your swimwear!\n\n\n**The Opportunity**\n\nWe are looking for a passionate and driven Account Manager to join our growing team. You will work on multiple client projects in support of our clients' strategic accounts expansion.\n\nYou will need a mix of creativity and strong analytical skills to identify sales opportunities for our company. You will support to develop and execute strategies and help turn those ideas in order to grow and gain more market visibility.\n \nYou will be required to develop and service relationships with key clients worldwide to provide strategic and creative sales opportunities across our platform\n\n**What we offer you**\n\nCareer progression is based on your ability to deliver and drive ideas and difference for both the client and the company, not your ability to play politics or by the cut of your suit (in fact, we have a no suit policy).\n \nA highly collaborative remote working environment, where teamwork is championed, and ideas shared - you will be someone who is unafraid of contributing ideas and happy to work as part of a remote team and in exchange for your hard work, we can give you a unique opportunity to shape and contribute to a flourishing business to achieve your lifestyle goals.\n \nWe even fly the team each year to our awesome TrustEDConf event. The last one was in October in Borneo.\nAn important point that is often overlooked: you will be truly part of a team. For most remote workers, you can easily feel isolated from what's happening in the business. We take good care of our teammates. So much so that a person who joined our team late November told us recently that she has felt more part of a team, than when she was working in an office.\n \nDon't take our word for it. Check what our teammates are saying on glassdoor (yep, 2 reviews are not great, but most are).\n\n\n# Responsibilities\n * Managing several high-profile accounts\n* Assist in creating the digital strategy for the clients\n* Manage and monitor commercials of accounts, including workload for all delivery team and financials\n* Ensure client expectations are clearly defined and properly managed\n* Constantly liaise with the Delivery team \n* Recommend, design and implement digital projects\n* Oversee project management support during projects lifecycle to ensure on-time completion of deliverables\n* Review work before client delivery to ensure it meets the brief and the expectations\n\n \n\n# Requirements\n**Ideal candidate**\n\n* 3+ years of experience with professional client relationship management\n* Digital Marketing and/ or Digital Analytics experience\n* Demonstrable ability to multi-task\n* In-depth knowledge of online marketing tools and technology\n* Impeccable communication and people skills\n* Strong analytical skills\n* Can work under pressure with strict deadlines\n\n\n**Attributes and behaviours we love to see**\n\n* A can-do attitude\n* Ownership of your work\n* Inquisitive\n* Analytical\n* Creative in context\n* Results orientated\n* Collegiate and supportive\n* A sense of humour\n\n#Location\n🌏 Worldwide


See more jobs at In Marketing We Trust

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Beta Analytic


closed

customer support

 

bus dev

 

archaeology

 

geology

This job post is closed and the position is probably filled. Please do not apply.
**Beta Analytic** is looking for a self-motivated individual to help assist in our customer service and business development efforts with current and potential Scandinavian clients, which include universities, scientific researchers and archaeological institutions. Communications are over the phone and via email as well as periodic attendance at conferences. The candidate must be available during business hours and **based in Europe**.\n\nBeta Analytic is a dedicated radiocarbon dating laboratory for archaeologists, geologists and hydrologists. It also tests the renewable carbon content of various liquid, gaseous and solid materials for greenhouse gas and biobased/biofuel monitoring programs. Its sole mission is to provide academic and industrial researchers with highly accurate radiocarbon dating results within the quoted delivery time.\n\nThe company's head office is located in Miami, Florida, with forwarding facilities in London, Sydney, São Paulo, Beijing, Xiamen, Pune, Seoul, Taipei, and Nagoya.\n\nWe will give you all the training necessary to understand what is needed. This is a technical industry so we prefer an individual who will be able to commit the time and effort required to understand the market and end-users. A scientific background is a plus but not required. Additional languages and skills are welcome.\n\nDesired Qualifications\n\n- Excellent command / highly proficient in spoken and written English\n\nAttention to detail and accuracy\nBasic Computer Skills - proficient in use of email and the Internet\nPlanning and organizational skills\nInformation gathering and information monitoring\nCustomer service orientation\nLogical thinking and Problem-solving\nAvailability to travel to conferences & congresses\n\nFollowing an initial trial period, this could grow into a long-term position. This is a telecommuting position on a **freelance basis**.\n\nFor more information on our company please go to www.radiocarbon.com and www.betalabservices.com\n\nJob Type: Full-time


See more jobs at Beta Analytic

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

strongDM


verified closed

customer support

 

account management

 

technical

 

exec

This job post is closed and the position is probably filled. Please do not apply.
strongDM is a product-first company that has developed a rabid fan base of customers. When was the last time you heard a customer say things like:\n\n* “God this is -- pardon my language -- f*cking awesome”\n* “strongDM just works. You forget it’s even there.”\n\nThere are no salespeople at strongDM; only engineers. We have a technical product with technical buyers. You can’t sell heads of infrastructure 😊 you can only show them the way. \n\nThe Manager, Accounts will be responsible for managing accounts, their happiness, retention, and growth, from POC through to an ongoing relationship. The right person for this role is a consultative hustler who can successfully empathize with their customer and drive them to adopt strongDM more completely. \n\nCompensation\n* Aggressive; we succeed when you succeed!\n* Strong base + commission\n* Medical, dental, and vision insurance\n* 3 weeks PTO + standard holidays\n* Equity in a fast-growing startup\n* No travel required\n\n# Responsibilities\n * Provide expert guidance on DevOps concepts, including infrastructure architecture across cloud and on-premise environments, IT operations, security, and development technologies and processes.\n* Engage existing strongDM customers to cause greater adoption of the product (via user count, feature penetration, or both).\n* Experience with implementing software products or solutions in large and dynamic enterprise companies\n* Provide industry-leading customer service and responsiveness.\n* Conduct technical discovery, value proposition communication, architectural and application guidance.\n* Manage customer success by owning the end-to-end post sales customer lifecycle – including on-boarding, expansion phase, and renewals.\n* Create a frictionless onboarding process for the customer by working closely with Support, Engineering, and Sales Engineering teams.\n* Work directly with Founders. \n\n# Requirements\n* Strong familiarity with databases (modern and legacy), servers (Linux & Windows), networking, and/or programming languages.\n* Be mature, polished, and with strong self-motivation.\n* 5+ years in a Security or Infrastructure external-facing role.


See more jobs at strongDM

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Bionic PPC


closed

non-tech

 

project manager

 

marketing

This job post is closed and the position is probably filled. Please do not apply.
# Summary\nBionic is transitioning from a small freelance operation into a full-scale marketing agency.\n\nWe're looking for a very special individual to manage day to day operations: managing client relationships, organizing project team members, and working daily to push forward and keep projects running smoothly and on time.\n\n# More about Bionic\nWe are a digital marketing agency that focuses on the bottom line for our clients: profit. \n\nWe're seeing 35% client growth month over month and are adapting quickly to transition from a freelance operation into a larger marketing agency.\n\nWith a new website about to launch, client acquisition funnels underway, and the addition of highly experienced marketers who've worked with Oprah, Nike, and Paris Hilton among others, we're excited to fill this operations role so we can continue to scale as smoothly as possible.\n\n# More about the role\nThis role will act as the right-hand (wo)man to the CEO to help scale the company. Until now, all hired team members have been part-time. This is the first full-time hire.\n\nKey to this role is being somewhat of a generalist with being capable of handling calls with CEOs of client companies, while also managing client projects internally and the project team members.\n\nBeing successful in this role will require a level of comfort and ability to make operations and client decisions without always having full data. A key accountability of this role will be keeping client projects and day-to-day operations running smoothly.\n\nNOTE: This is a "contract to hire" role. The person we hire will start in a freelance capacity and transition to employee status.\n\n# Responsibilities\n * Help clients feel comfortable and up to date by providing weekly KPI reports, jumping on calls to answer questions, and responding to emails quickly\n\n* Oversee client projects and make sure they're moving forward on time with team members accomplishing their tasks\n\n* Keep a strong pulse on day-to-day operations, making sure clients are happy, team members have what they need, and planning ahead to make sure the business can continue to run smoothly\n\n* Welcome new clients and take them through onboarding, which includes discovery questions, getting access to accounts, and assigning marketers to the project\n\n* Perform a wide range of tasks depending on what's needed to make each client project successful: this could mean doing some marketing QA, customer interviews, or learning about best practices for a marketing channel\n\n* Have a bias towards action and what can be done this week to improve operations and push Bionic forward, alongside ability to step back and see the big picture\n\n* Make tough prioritization decisions, balancing the need to hit a high quality bar for client deliverables with the need to get campaigns and reports out the door\n\n* Work with the CEO to hire additional marketers to handle new client projects as necessary \n\n# Requirements\n* Ability to take phone and video calls from 9am-5pm in US time zones\n\n* Strong organization and time-management skills and familiarity with project management best practices\n\n* Excellent written and communication skills, especially being able to listen carefully and understand how to frame a response diplomatically and professionally\n\n* Ability to present ideas, negotiate and problem solve\n\n* Ability to organize lots of information, identify potential road blocks, and prioritize next steps\n\n* Experience with, or a desire to learn, digital marketing skills (like Google AdWords, Facebook Ads, email marketing, etc.) – having a Marketing Degree is preferred\n\n* Previous experience working as a freelancer, at a marketing agency, or a startup


See more jobs at Bionic PPC

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Helpjuice


verified closed

sales

 

enterprise

 

customer success

This job post is closed and the position is probably filled. Please do not apply.
**Rockstars Only: Fast-Paced Growing Startup\n**\nBefore you read any further, please ask yourself whether you’re a rock star. If the answer is yes, continue, because you’re about embark upon a rollercoaster of fun and learning.\nIf you believe you are *NOT* a rockstar, please close this ad. Rockstars only.\n**What is Helpjuice?\n**\nHelpjuice is a fast-paced, growing, startup leading the knowledge management space with thousands of customers, amongst whom are: The US Government, Hertz, TCL Electronics, Stanford University, and many others.\n**Why Should I work there?\n**\nWe take pride in what we build, and our customers notice this. Our net promoter score and customer satisfaction index are amongst the highest in our industry. The reason for this is simple: We have a fast paced, rockstar team, that’s always learning & helping each other.\n**\n**Job Description\nWe are currently hiring for a Inside Sales Position to deal with an influx of 40-60 WARM leads. Your responsibility would be to:\nCommunicate with the Sales Director & CEO and provide weekly briefs and projections for each week. E.g.: I closed $X this week and will hit $y if a, b and c happens\nHelping clients love the product by educating them & understanding their needs.\nPersonally follow up via call/email to help customer understand the value of Helpjuice, and how we differ from our competition\nHandling support for current customers you onboard\n**How do I apply?\n**\nWe’ll only consider applications that fill out the application form\nWe make 90% of our hiring decisions based off the answers provided in the hiring application


See more jobs at Helpjuice

Visit Helpjuice's website

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Beta Analytic


closed

customer support

 

bus dev

 

archaeology

 

geology

This job post is closed and the position is probably filled. Please do not apply.
**Beta Analytic** is looking for a self-motivated individual to help assist in our customer service and business development efforts with current and potential French clients, which include universities, scientific researchers and archaeological institutions. Communications are over the phone and via email as well as periodic attendance at conferences. The candidate must be available during business hours and **based in Europe**.\n\nBeta Analytic is a dedicated radiocarbon dating laboratory for archaeologists, geologists and hydrologists. It also tests the renewable carbon content of various liquid, gaseous and solid materials for greenhouse gas and biobased/biofuel monitoring programs. Its sole mission is to provide academic and industrial researchers with highly accurate radiocarbon dating results within the quoted delivery time.\n\nThe company's head office is located in Miami, Florida, with forwarding facilities in London, Sydney, São Paulo, Beijing, Xiamen, Pune, Seoul, Taipei, and Nagoya.\n\nWe will give you all the training necessary to understand what is needed. This is a technical industry so we prefer an individual who will be able to commit the time and effort required to understand the market and end-users. A scientific background is a plus but not required. Additional languages and skills are welcome.\n\nDesired Qualifications\n\n- **French native speaker**\n- Excellent communications skills (oral/written) in English\n- Attention to detail and accuracy\n- Basic Computer Skills - proficient in use of email and the Internet\n- Planning and organizational skills\n- Information gathering and information monitoring\n- Customer service orientation\n- Logical thinking and Problem-solving\n- Availability to travel to conferences & congresses\n\nFollowing an initial trial period, this could grow into a long-term position. This is a telecommuting position on a **freelance basis**.\n\nFor more information on our company please go to www.radiocarbon.com\n\nJob Type: Full-time


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Helpjuice, Inc.


closed

sales

 

selling

 

startup

This job post is closed and the position is probably filled. Please do not apply.
Helpjuice works with some of the world's largest organizations, such as Walmart, Hertz, The US Gov, as well as small startups. Our current product is an auto-updating knowledge base that allows companies to scale their support. As a result, we've helped thousands of companies save over $30mil in customer support costs.\n\nHere's what we're looking for: \n\n- Located in Jacksonville, FL (or surrounding area)\n\n- Great English. Seriously, don't waste your time if your English isn't good enough to write/read/talk with it daily, with all of our team. \n\n- Workaholic. Most of the team members are workaholics -- We want someone we can rely 24/7 on, not that you'll work 24-7, though. \n\n- Cool person. We'll be working a lot together, we want you to enjoy it, just like we do! \n\nHere's what we offer: \n\n- Well paid salary. We don't monkey around, we pay well if we think you're great. \n\n- Smart team. Expect to learn...a LOT. Not just in development, but in other areas aswell, as you'll be working w/ other team mates (support, sales, product management) \n\n- Interesting product to work on. Imagine a product that thousands of businesses rely on, and that's entirely bootstrapped -- Yes, you'll for sure learn a lot, and have fun...and be a bit stressed at times :-) \n\n- Flexible hours/management. I'm the CEO - and I'm writing this job post. I'm very hands off with my team, because we have a great team -- everyone is great, which is why I can just rely on them to do their job and NOT micromanage. \n\nTLDR; It's a fun work environment :-) \n\n


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Platform.sh


closed

customer support

 

customer success

 

saas

 

btob

This job post is closed and the position is probably filled. Please do not apply.
Platform.sh is a groundbreaking cloud hosting and development tool for web applications.\nThough young, we have become a major player in ecommerce and we recently helped launch Magento Enterprise Cloud Edition and the Sensio Cloud on Platform.sh technology.\n\nWe are an award-winning team of hard-core hackers who want to revolutionize the way that developers and agencies build and deploy web applications. We’re mostly distributed, but we meet up daily in cyberspace, and occasionally in Paris, France. We value enthusiasm, team spirit, and a constant desire to expand personal knowledge and contribute to the community. We provide a multi-cultural, casual and balanced work environment. \n\nOur Account Managers are the ambassadors for the Platform.sh brand. They know the intricate needs and challenges of the customers in their portfolio and deeply care about their success. They lead communications in times of change or problem resolution, and foster a healthy working relationship with the customer.\n\nMission : \n\nSales activity for existing customers:\n\n- ensure renewal of contracts, including up and cross sells\n- report on renewal activity\n- liaise with sales team when necessary\n\nCustomer care: \n- be involved in the customer’s journey from on-boarding to continued partnership\n- monitor and measure Customer satisfaction (eg. Net Promoter Score) through regular health checks\n- coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations\n- solve conflicts and concerns that were not solved at Customer Support level\n- build and manage workflows for handling complaints\n\n\nTechnical Skills : \n\n- SaaS business acumen \n- relational and negotiation skills\n- ability to effectively prioritize and escalate customer issues as required\n- ability to learn and assimilate technical information quickly\n- fluent written and verbal English\n- basic knowledge of web application architecture and services (DNS, CDN, web servers, databases, cache layers, etc.) and distributed systems.\n- basic knowledge of web development workflows and tools (git, CI tools)\n- knowledge of common web applications and frameworks: Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3 (a lot of our customers run those)\n- knowledge of cloud services (AWS, Azure)\n\nSoft Skills : \n\n- customer orientation\n- sense of service\n- energetic and self-motivated\n- communication and listening skills\n- analytical, problem solving and troubleshooting expertise\n- organization \n- pragmatism\n- capacity to work remotely in an international fast growing environment\n- high degree of ownership over one’s work


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In Marketing We Trust


closed

marketing

 

exec

This job post is closed and the position is probably filled. Please do not apply.
## The Project Summary\n* Project role: Digital Marketing Account Manager\n* Location: the UK or EU with occasional national and international travel (EU and beyond)\n* Reports to: Client Service Director & Commercial Director\n* Clients: ~50% med/large travel businesses, some in e-commerce (wine, diverse), home and interior, online education, BI software\n* Key objectives: Project Management. You get stuff done and know how to manage client and team of specialist\n* Remuneration: On-par with industry standards, commensurate with experience.\n* Contract structure: ongoing, currently need for 15-20hrs per week.Very high chance to move full time as business grows\n_(95% of the team has the same setup, some folks have been with us for 4+ years)_\n## The Company\nWe are a Digital Marketing Optimisation Agency specialised in the travel industry. Our motto: Traffic is nice. Revenue is better.\nWe improve our clients' marketing performance by:\n1. getting an idea of what’s happening via Analytics and Data Science, ([Find more about Analytics](https://www.inmarketingwetrust.co.uk/analytics/) [and data science](https://www.inmarketingwetrust.co.nz/data-science/))\n2. we improve their sales using CRO techniques ([Find more about CRO](https://www.inmarketingwetrust.co.uk/conversion-rate-optimisation//))\n3. we get more people on the site using Paid Search (aka AdWords), SEO, content marketing, and PR ([Find more about Search](https://www.inmarketingwetrust.co.uk/seo/))\nWe are picky about the clients we bring on-board.\nWe won’t engage with a firm unless we believe we can make a difference to their business and help them Get Stuff Done.\nThis stops us from taking on board demoralising projects and having us hating our jobs and our clients.\nWe have sacked clients a few times not because we were not making money but because we were not making a difference and they were taking too much headspace for nothing.\nThe current agency model is broken, and we believe we can build a better alternative. But we need great people to help make this happen and that where you come in.\nCareer progression is based on your ability to deliver and drive ideas and difference for both client and the company, not your ability to play politics or by the cut of your suit.\n_(in fact, we have a no pinstripe suit policy, we are not Accenture)_\n## The Job Description\n**Summary**\nManages complex, innovative client projects and balance time, resources and quality of delivery.\nWe value action over fancy presentations and obsess about value/return for our clients’ budget. This approach has enabled us to sustain a 100% growth for the last four years.\n**Key items**\n- oversee client management,\n- ensure the quality of delivery,\n- optimise internal processes,\n- manage the team\n- find new business opportunities by solving clients problems (not selling stuff they don’t need).\n**We are big on training**\nWe are also hellbent on giving access to the best possible training for our team. The business is growing rapidly, and we want team members to grow at the same rate.\nYour first 6-12 mths at IMWT are full on. It should almost feel like a full-time gig + part-time study\nPart of your monthly objectives will include training, and we pay mentors (expert in the field) to speak with teammates on a regular basis.\n## The Responsibilities\n* Deliverables: Oversees project estimations and staffing. Oversees the development of project deliverables. Manage multiple clients and projects delivery.\n* Time and Scope Management: Design and maintained customised consulting processes to agreed scope and within deadlines. Setting and achieving measurable results for clients campaigns in search, content marketing, conversion optimisation and analytics.\n* Lead: Gather, organise, define critical responsibilities and drive a team of specialists and grads to help you deliver on our promises. Builds and structures the project team to ensure maximum performance\n* Participate: Contribute regularly to the In Marketing We Trust blog, webinars, social channels and submission for conference presentations.\n* Client Project Management: Proactive client management – Acting as a member of our client teams, ensure client projects are delivered on scope and schedule. Provide effective communication and reporting to help our clients support their digital optimisation projects.\n* Acquire an in-depth understanding of clients’ business goals, audiences and priorities.\n* Design and implement tailor-made solution for a client based on a client’s time, resource or capabilities. Cookie cutter approach is not what we offer\n* Train the client teams and help them use our collaborative task management tool for prioritising and keeping track of tasks.\n* Be transparent, be organised, be proactive in your communication. Quiet clients are ‘soon-to-be-ex-clients’\n* Be ready to be seconded to clients office to facilitate the setup, delivery and reporting of our optimisation programs\n* Be accessible; manage daily or ad-hoc tasks and requests.\nThe Ideal Candidate\n———————–\n**Key Attributes**\n* 2 years agency experience with account management role\n* Be a problem solver * Business acumen * Ability to balance best in class recommendations with client priorities and limitations. * Develop and execute integrated strategies in complex, challenging environments.\n* Be a people person\n* Solid verbal and written communication skills\n* Excellent relationship building skills\n* Ability to effectively translate your knowledge to gain client and colleague understanding\n* Experience and interest in supporting new business initiatives\n* Be an organised person\n* Team management skills\n* Strong project management experience\n* Ruthless focus on meeting time vs. budget objectives\n* Strong ability to multitask between several client accounts\n* Be a curious person\n* A relentless curiosity and an inquisitive mind\n* Familiarity with emerging technology\n* Knowledge of trends and innovations in digital media\n**Attributes and behaviours we love to see**\n* Ownership of your work\n* Inquisitive\n* Analytical\n* Solution oriented\n* Results orientated\n* Collegiate and supportive\n* A sense of humour\nIf this sounds just like you, then follow the application process. We look forward to hearing from you.\n## The Application Process\n———————–\n1. Fill up the form. Most submissions are reviewed within 3-5 working days\n2. Do some short tests (typically 1-3hrs max), live case scenarios giving you an opportunity to see what we do and how we do it\n3. Review of tests + Interview with Client Service Director and/or Managing Director\n4. Interview with the team - see whom you will be working with and ask questions you didn’t dare to ask before\n5. Offer and Contract drafted, review signed, Happy dance ensue\nNow, here is step 1, time to tell us a bit about yourself.


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
## The Position Summary\n* Title: Digital Marketing Account Manager\n* Location: NZ or around the region with occasional national and international travel (across the ditch and beyond)\n* Reports to: Client Service Director & commercial manager\n* Clients: ~50% med/large travel businesses, some in ecommerce (wine, diverse), home and interior, online education, BI software (see clients for an idea)\n* Key objectives: You get stuff done and know how to manage client and team of specialist\n* Remuneration: On-par with industry standards, commensurate with experience\n* Contract structure: ongoing, currently part time with a very high chance to move full time as business grows\n_(95% of the team has the same setup, some folks have been with us for 4+ years)_\n## The Company\nWe are a Digital Marketing Optimisation Agency specialised in the travel industry. Our motto: Traffic is nice. Revenue is better.\nWe improve our clients marketing performance by:\n1. getting an idea of what’s happening via Analytics and Data Science , ([Find more about Analytics](https://www.inmarketingwetrust.co.nz/analytics/) [and data science](https://www.inmarketingwetrust.co.nz/data-science/))\n2. we improve their sales using CRO techniques ([Find more about CRO](https://www.inmarketingwetrust.co.nz/conversion-rate-optimisation//))\n3. we get more people on the site using Paid Search (aka AdWords), SEO, content marketing, and PR ([Find more about Search](https://www.inmarketingwetrust.co.nz/seo/))\nWe are picky about the clients we bring on-board.\nWe won’t engage with a firm unless we believe we can make a difference to their business and help them Get Stuff Done.\nThis stops us from taking on board demoralising projects and having us hating our jobs and our clients.\nWe have sacked clients a few times not because we were not making money but because we were not making a difference and they were taking too much headspace for nothing.\nThe current agency model is broken and we really believe we can build a better alternative. But we need great people to help make this happen and that where you come in.\nCareer progression is based on your ability to deliver and drive ideas and difference for both client and the company, not your ability to play politics or by the cut of your suit.\n_(in fact, we have a no pin stripe suit policy, we are not accenture)_\n## The Job Description\n**Summary**\nManages complex, innovative client projects and balance time, resources and quality of delivery.\nWe value action over fancy presentations and obsess about value/return for our clients’ budget. This approach has enabled us to sustain a 100% growth for the last 4 years.\n**Key items**\n- oversee client management,\n- ensure quality of delivery,\n- optimise internal processes,\n- manage the team\n- find new business opportunities by solving clients problems (not selling stuff they don’t need).\n**We are big on training**\nWe are also hellbent on giving access to the best possible training for our team. The business is growing rapidly and we want team members to grow at the same rate.\nYour first 6-12 mths at IMWT are generally full on. It should almost feel like a full time work + part time study\nPart of your monthly objectives will include training and we pay mentors (expert in the field) to speak with teammates on a regular basis.\n## The Responsibilities\n* Deliverables: Oversees project estimations and staffing. Oversees the development of project deliverables. Manage multiple clients and projects delivery.\n* Time and Scope Management: Design and maintained customised consulting processes to agreed scope and within deadline. Setting and achieving measurable results for clients campaigns in search, content marketing, conversion optimisation and analytics.\n* Lead: Gather, organise, define key responsabilities and drive a team of specialists and grads to help you deliver on our promises. Builds and structures the project team to ensure maximum performance\n* Participate: Contribute regularly to the In Marketing We Trust blog, webinars, social channels and submission for conference presentations.\n* Client Project Management: Proactive client management – Acting as a member of our client teams, ensure client projects are delivered on scope and schedule. Provide effective communication and reporting to help our clients support their digital optimisation projects.\n* Acquire an in-depth understanding of clients’ business goals, audiences and priorities.\n* Design and implement tailor made solution for a client based on a client’s time, resource or capabilities. Cookie cutter approach is not what we offer\n* Train the client teams and help them use our collaborative task management tool for prioritising and keeping track of tasks.\n* Be transparent, be organised, be proactive in your communication. Quiet clients are ‘soon-to-be-ex-clients’\n* Be ready to be seconded to clients office to facilitate the setup, delivery and reporting of our optimisation programs\n* Be accessible; manage daily or ad-hoc tasks and requests.\nThe Ideal Candidate\n———————–\n**Key Attributes**\n* 2 years agency experience with account management role\n* Be a problem solver * Business acumen * Ability to balance best in class recommendations with client priorities and limitations. * Develop and execute integrated strategies in complex, challenging environments.\n* Be a people person * Solid verbal and written communication skills * Excellent relationship building skills * Ability to effectively translate your knowledge to gain client and colleague understanding * Experience and interest in supporting new business initiatives\n* Be an organised person * Team management skills * Strong project management experience * Ruthless focus on meeting time vs. budget objectives * Strong ability to multitask between several client accounts\n* Be a curious person * A relentless curiosity and an inquisitive mind * Familiarity with emerging technology * Knowledge of trends and innovations in digital media\n**Attributes and behaviours we love to see**\n* Ownership of your work\n* Inquisitive\n* Analytical\n* Solution oriented\n* Results orientated\n* Collegiate and supportive\n* A sense of humour\nIf this sounds just like you, then follow the application process. We look forward to hearing from you.\n## The Application Process\n———————–\n1. Fill up the form. Submission is generally reviewed within 3-5 working days\n2. Do some short tests (typically 1-3hrs max), live case scenarios giving you an opportunity to see exactly what we do and how we do it\n3. Review of tests + Interview with Client Service Director and/or Managing Director\n4. Interview with the team - see whom you will be working with and ask questions you didn’t dare to ask before\n5. Offer and Contract drafted, review signed, Happy dance ensue\nNow, here is step 1, time to tell us a bit about yourself.


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
Our client is a global B2B Marketing firm looking for a talented, mid-senior level Account Manager able to juggle multiple projects and keep their corporate clients happy. This remote position allows home office work, but potential candidates need to live in the Greater Seattle Area for client visits. Must have outside sales experience and a deep understanding of Microsoft culture and product line.\n\nExtra tags: account, manager, seattle, microsoft, remote


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
Our client is a global B2B Marketing firm looking for a talented, mid-senior level Account Manager able to juggle multiple projects and keep their corporate clients happy. Although this is a remote position allowing the Account Manager to work from a home office, potential candidates will need to live in the Greater Seattle Area for regular client/team visits.\n \n\nStrong candidates:\n• live in the Greater Seattle Area (no relocation provided)\n• have a deep understanding of Microsoft products and culture\n• possess excellent communication skills (written and verbal) and will be comfortable presenting to cross-functional teams\n• are customer-focused with strong listening skills\n• have outside sales experience in IT services/products or IT consulting with a proven background managing customers\n• will likely have many similar Account Manager positions in their work history with a successful track record in the "liaison" role\n\nThis is a 1099 position with a very successful, rapidly growing company based outside of the United States. \n\nExtra tags: account manager, sales, business development, remote, seattle, microsoft


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
# About us\nNYC SEM is a curiosity-powered digital agency and [Google Partner](https://www.google.com/partners/?hl=en-US#a_profile;idtf=1879213030;). \n\nWe create high-performing pay-per-click AdWords, Bing and Facebook campaigns and deploy custom Analytics to track their success.\n\nOur agency services clients with monthly ad budgets of $3000 or more. We stay on the cutting edge of ad and analytics technology to bring clarity to account performance and to provide accountability for return on ad spend.\n\n# Location\nRemote freelance position but must be available for clients in Eastern time zone\n\n# Role\n- Perform client setup and onboarding including ad and analytics account creation\n- Manage client documents\n- Provide first line client support by phone, email or help desk\n- Improve and document processes\n- Coordinate with bookkeeping and admin staff\n\n# Experience \n-Client service for 2-3 years, preferably in marketing or advertising\n- Excellent phone skills\n- Clear written communications\n- Windows 10, Google Docs, Google Hangouts, and Gmail a must\n- Intermediate Excel\n- Prefer experience with AdWords, Bing Ads, Google Analytics and Facebook Business Manager\n- Prefer experience with Asana project management, Toggl time tracking, Streak CRM, Freshdesk help desk, and Sharpspring marketing automation\n\n# Some attitudes you may share with us already\n- Service-oriented and value client results\n- Love to master new business apps to build lasting processes and systems\n- Detail-oriented to stay accountable to clients and colleagues\n- Adaptable to change in a growing business environment\n\n# Compensation\n- Starts at $17/hr, depending on experience.\n- Additional benefits can include Adwords certification and other training opportunities for professional development\n\nExtra tags: customer support, adwords, bing ads, facebook ads, customer service


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Platform.sh


closed
🇪🇺 EU-only

exec

This job post is closed and the position is probably filled. Please do not apply.
\nPlatform.sh Technical Account Managers fill a crucial role in providing our clients with a wide range of technical assistance. They work with our key accounts from initial implementation to continued partnership management and consulting. They ensure the technical onboarding is thorough, timely, and prepares the clients for the successful adoption of our product and services. They continue to work with the clients as technical advisors and help implement solutions beyond basic support scope. \n\nPrimary Responsibilities:\n\n\n* Helping customers’ development teams adopt and learn to make more efficient use of the platform. This includes technical on-boarding, training and general technical consulting, but can also include highly specific tasks like configuration help and troubleshooting. This may include onsite sessions with clients.\n\n* Helping facilitate communication between the customer, our internal support team, and potentially other external stakeholders, like development agencies.\n\n* Helping business stakeholders better understand how their technical investment in our product can bring even greater returns than they currently realize.\n\n* Taking part in regular review calls with clients, remotely or face-to-face, as a technical advisor.\n\n* Liaising with product and engineering teams when necessary for product improvements and high demand feature requests.\n\n* Keeping up to date with our new product features and improved solutions to be able to provide the best solutions to our clients on a continued basis.\n\n* You'll be accountable for 6 to 10 active enterprise customers with a wide range of projects, this requires strong communication and organizational skills, but most of all, curiosity and enthusiasm for helping clients solve their problems.\n\n\n\n\nThis position encompasses some traveling (up to 15% within the European/UK timezone).\n\nMust have\n\n\n* Professional French language capacity (verbal and written) \n\n* Extensive experience with web applications of various kinds. PHP, Node.js, and Python applications are especially important to our current business\n\n* Experience with IaaS solutions, such as AWS, Microsoft Azure\n\n* Excellent communication and presentation skills: demoing products, explaining the value and fielding technical, process and business-related questions\n\n* Ability to do the job in exquisite written and spoken English\n\n* Deep understanding of complete, modern hosting stacks\n\n* Experience with CDNs\n\n* Knowledge of DNS\n\n* Understanding of SSL certificates and encryption\n\n* Ability to use Git \n\n\n\n\nNice to have\n\n\n* Knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3\n\n* Relational database skills\n\n* Public speaking experience\n\n* Blogging or writing experience\n\n\n\n\nThis is a fully remote position for a candidate living and working on the European/UK timezone. Prior experience with fully remote work is not required, but a command of written communication is the key to your success in this role.\n\n#Location\n🇪🇺 EU-only


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AppNeta

 This job is getting a pretty high amount of applications right now (17% of viewers clicked Apply)

closed
🇺🇸 US-only

exec

This job post is closed and the position is probably filled. Please do not apply.
\nAppNeta is a fast-growing global technology company that is taking advantage of the massive performance monitoring marketplace sized by Gartner as $2.2B in 2019. AppNeta has been named five times to the Inc. 5000 Fastest-growing Private Companies list, and has won numerous awards for company culture, including Inc. Magazine and BBJ’s Best Places to Work and BostInno’s Coolest Companies.\n\nThe Job\n\nWe are looking for a self-driven and ambitious individual with experience working with sophisticated name-brand enterprise technology companies. This role is open to candidates in Vancouver, Boston, Remote within the US or Canada.\n\nThe Technical Account Manager (TAM) is the primary AppNeta Performance Manager (APM) deployment expert on the AppNeta account team.  This is an exciting and highly visible role at AppNeta where you have influence on processes and product!  You will be responsible for building and maintaining relationships with our largest and most complex clients. You will work very closely with Customer Success, Sales, Product Management, Engineering,  and our Executive Branch to bring visibility of our clients needs to the forefront of all our processes.\n\nAppNeta TAM is charged with understanding the WHAT and the WHY of a customer’s needs from APM.  As a TAM you have ownership of defining the HOW, and delivering customer success by driving that HOW into a successful APM configuration that achieves our customer’s business success criteria.  As TAM you own, document, lead, train, and directly configure APM to achieve the customer’s success criteria, aligned to AppNeta’s best practice standards.\n\nTAMs directly configure APM, as well as serve as the trusted advisor and empower customers to be proficient with APM. The TAM is empowered to do whatever is needed for the customer to achieve success with APM.  If a TAM is not satisfied with success for a customer they champion loudly and push AppNeta and the customer to deliver success.\n\nTAM is a critical technical member of the AppNeta account team and must work closely and be aligned with the Sales Account Owner (SAM/AE) and Customer Success Manager.\n\nA successful AppNeta TAM has a good skill set in:\n\n\n* Enterprise Account Ownership\n\n* Customer soft skills\n\n* Project tracking with defined actions/owners/timelines\n\n* Application Performance Concepts & Metrics\n\n* Networking (LAN/WAN/MPLS/SD-WAN/VPN/QoS/UC/etc..)\n\n* Web Apps (Web Page construction, key contributors to load, timing, etc..)\n\n* Virtualization & Containerization (KVM, VMWare, Docker, Azure, AWS, etc..)\n\n\n\n\nThis position will require solid fundamentals in Application Performance and is a unique opportunity to build your exposure and knowledge in this field along with expanding Service and Account Management skills at top tier level within the organization.\n\nWe have a great office atmosphere with beer on Fridays and a great foosball culture.  We are a really close-knit, supportive and fun loving bunch.  Our mantra is work hard, play hard, so you have to be driven with a true passion for success if you want to join our great team!  \n\nTo support work life balance we have a strong breakdown of time allocation with inclusion for important behind the scenes items such as: training, career development, internal meetings, and objective progression.  We truly support our team and want to structure long-term success with each and every team member.\n\nAppNeta is where you will grow your career in a new and exploding technology space where you work with marquee customers!\n\nResponsibilities\n\n\n* Manage a portfolio of top tier clients for AppNeta\n\n* Manage solution deployments into complex environments\n\n* Project tracking & management of customer deployments\n\n* Deep-dive & report on your customer’s APM deployment to reveal successes/value/challenges/recommended improvements\n\n* Take ownership of escalated technical issues and own them to completion\n\n* Provide product feedback and suggestions for improvement from our top clients, be their advocate to help  prioritize Product Management and Development efforts\n\n* Act as a point of technical escalation and coordination for issues and projects involving the solution\n\n* Raise product defects and influence Product Roadmap\n\n* Communicate the value of new APM features an provide roadmap updates\n\n* Monitoring Point Configuration\n\n* Delivery Configuration\n\n* Experience Configuration & Scripting\n\n* Usage Configuration\n\n* Reports Configuration\n\n* API & Scripting\n\n* VM & container configuration\n\n* BI Integrations\n\n* Perform scheduled and ongoing technical training, demonstration, and coaching of all value areas of the SaaS offering\n\n* Create knowledge articles and reusable presentation materials for all of Customer Care\n\n\n\n\nKnowledge, Skills & Abilities\n\n\n* Account Management with good customer soft skills\n\n* Excellent written and verbal communication skills with a passion for sharing new ideas in a dynamic environment.\n\n* Must be comfortable communicating and discussing technical concepts with customers and peers.\n\n* Excellent analytical and troubleshooting skills\n\n* Knowledge of and interest in web and network architecture\n\n* Linux knowledge\n\n* Virtualization & Containerization knowledge\n\n* Relevant Experience of Networks, Web Apps, and performance concepts\n\n\n\n\nExperience\n\n\n* Customer presentation delivery\n\n* Minimum 2 years’ experience in a Technical Account Management, Account Management, Product Management, or similar role.\n\n* Minimum 3 years’ experience in a Support, Administration, or Operations role relating to Network and Application Performance\n\n* Demonstrable increase in responsibility in your previous role(s)\n\n* Experience in solution delivery and training of customers \n\n\n\n\nEducation\n\nApplicable degree or diploma is an asset.\n\nAbout AppNeta\n\nAppNeta's SaaS-based solutions give Development, DevOps, and IT Operations teams essential performance data to see across their web, mobile, and cloud-delivered application environments as well as pinpoint tough performance bottlenecks. With AppNeta, customers have all of the performance data they need to assure continual and exceptional delivery of business-critical applications and end-user experience.\n\nAt AppNeta, we take application performance seriously without taking ourselves too seriously. We are big believers in a work hard, play hard culture. We offer everything from Friday catered lunch and free snacks to commuter benefits and Maternity/Paternity leave, and pride ourselves on providing a challenging yet fun and collaborative environment in all three of our office locations. For more on our company culture, perks, and benefits check out our website: https://www.appneta.com/about/careers/.\n\nAbout AppNeta’s office locations:\n\n\n* Vancouver: One block from Waterfront Station in the heart of historic Gastown, AppNeta’s Vancouver office is home to our Product, Engineering and Customer Success teams. We are centrally located; convenient to all of Vancouver’s transit services and bike routes, being a bike-friendly office.\n\n\n\n* Boston:  Located just steps from South Station in the heart of the Innovation District, AppNeta’s Boston office is home to our Sales, Marketing, Customer Success, Engineering, Product and G&A teams.\n\n\n\n\n#Location\n🇺🇸 US-only


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SDVI

 This job is getting a pretty high amount of applications right now (11% of viewers clicked Apply)

closed

exec

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\nAs part of an internationally distributed team, headquartered in Sunnyvale but working from home and in the field, you are assertive, energetic, an excellent communicator and a highly effective collaborator. You balance your technical capabilities with a commercial awareness, and find both equally rewarding. You have a passion for working intimately with customers to change the way they work, and get a kick from sharing in their ongoing success.\n\nYou are responsible for managing all aspects of the technical relationships with our customers, ultimately ensuring their successful use of the SDVI platform. In a role sometimes referred to as customer success, your activities run from initial customer engagement through the ongoing expansion of existing deployments. This includes everything from technical pre-sales activities in support of the sales team, technical account management of existing customers and project management activities around onboarding new customers. Additionally some aspects of both technical support and training are required, ensuring the success of our customers as they become self-sufficient in the use of our tools.\n\nYour technical capabilities will ensure you know our products inside out and can help customers implement best-of-breed supply chains, while also identifying and articulating product enhancements to the product team. Your commercial maturity and customer intimacy will also help identify and gain new growth opportunities within those target accounts.\n\nResponsibilities include:\n\n\n* Pre-Sales Activities\n\n\n\n\nDirectly supporting the sales team, you will assist with any technical aspects of the sales process, including RFI/RFP responses, product demonstrations, configuration of demo and POC supply chains, and building relationships with the technical stakeholders who will ultimately become our customers. This includes any activities required around renewals with existing customers.\n\n\n* Customer Onboarding\n\n\n\n\nAs new customers start to use our platform, you will be there every step of the way. You will be assisting customers in the definition, creation and testing of supply chains on deadline, while helping them get up to speed to manage the platform themselves through training and education.\n\n\n* Expansion of SDVI services\n\n\n\n\nAs a provider of SaaS services, we expect happy customers to grow their usage over time. This can be achieved through increased throughput, onboarding of additional services and use cases, enhancements to their existing supply chains, or growth in to other departments. You will recognize, nourish and grow these expansions within existing accounts to grow the SDVI footprint.\n\n\n* Customer support\n\n\n\n\nAs the primary technical point of contact with customers you will facilitate the highest level of customer satisfaction in conjunction with our support team. Liaising with sales, engineering, product management and support as required, your goal is happy customers who will want to do more with the SDVI platform.\n\nRequirements:\n\n\n* Customer-facing experience with large media and entertainment customers.\n\n* Intimate familiarity with media workflows and associated tools and technologies.\n\n* Understanding of common media file types and structures.\n\n* Proficient working knowledge of XML, JSON and Python.\n\n* Excellent communication skills.\n\n* Experience of a programming language considered a plus.\n\n* Ability to travel to and work from customer locations as required.\n\n* Bachelor of Science in Computer Science, EE or equivalent experience.\n\n\n\n\nWorking for a fast growing and established, yet young company, you’ll be working with our customers who are some of the biggest names in media and entertainment. They rely on our platform to prepare and deliver their content to millions of people.


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Radix DLT


closed

exec

 

senior

This job post is closed and the position is probably filled. Please do not apply.
\nMain Purpose of Job \n\nWe are looking for a self-driven Senior Technical Account Manager to establish, develop and lead the Account Management Function within Radix. \n\n\nYou will be responsible for setting up the Account Management Function by working closely with our Engineers, Technical staff and Chief Product Officer to build and maintain relationships with existing clients using the products we provide.  The role is mission critical and provides excellent exposure to fast paced, high-tech environments solutions. \n\n\nThis role requires a candidate with developer experience who understands customer technical challenges as well as the operational needs of the business. \n\n\nYou will be a strategic thinker and have the ability to work collaboratively with multiple internal teams to ensure we are always delivering maximum value and impact for our clients. You'll also have a proven track record in upselling, confident negotiator and great at building and maintaining relationships.  \n\n\nThe ideal candidate would have previous experience as a sales engineer in a hi-tech environment and experience with managing a team.\n\n\nAbout Radix\n\nRadix is building the foundation of tomorrow’s digital economy. \n\n\nRadix is a public decentralized ledger, like Ethereum or Bitcoin, but built without Blockchain. It will run on almost any device, have it's own low volatility token, and it is scalable enough for the entire world to use simultaneously.\n\n\nTo learn a bit more about Radix, please watch these videos:\n\nRadix Technology: https://youtu.be/dnOO2nItiss\n\nRadix Mission: https://youtu.be/Hw90aMyvLbM\n\n\nYou will be joining Radix at the early stages in its life, within the first 30 hires. As such, you will have a fast-paced and exciting journey ahead.\n\n\nResponsibilities\n\n\n* Lead new client on-boarding & ensuring a smooth end-to-end process\n\n* Managing the company's existing portfolio of key accounts\n\n* Take initiatives in identifying growth opportunities and opportunities for upselling Radix products to external customers\n\n* Work with the development team to diagnose and resolve customer technical configuration issues or bugs. \n\n* Act as the frontier between partners and Radix Engineering team, collecting, analysing, reporting and prioritizing issues and feature suggestions.\n\n* Build strong customer relationships, especially with key customer stakeholders and sponsors\n\n* Manage customer expectations and lead them to customer satisfaction by constantly striving to provide exceptional customer experience\n\n* Ensure sure all deliverables arrive on time, and fulfil customers’ requirements \n\n* Optimize customer usage of Radix products via training, tuning and consultancy.\n\n* Management of pipeline forecasting, ensuring quarterly and yearly revenue targets are accurate and achieved.\n\n* Implement adaptations or enhancements to Radix products to fulfil customer needs, such as development of strategies, custom pricing models, integration with 3rd party systems etc.\n\n* Collaborate with Radix internal team to achieve sustainable growth.\n\n\n\n\n\nKnowledge & Skills \n\n\n* Good knowledge of technical sales principles and processes \n\n* Strong experience in account management within technical environments and the ability to demonstrate being invaluable to your clients on a daily basis. \n\n* Confidence in liaising with internal and external stakeholders, clients and colleagues.\n\n* The ability to manage in a fast moving environment dealing at all levels in the organisation.\n\n* The ability to manage a growing client and deliver opportunities.\n\n* Clear and confident communicator, both written and verbal.\n\n* Confidence in reviewing and understanding data.\n\n* Excellent organisational and interpersonal skills\n\n* Ability to clearly explain technical details to a non-technical audience.\n\n* Ability to directly engage with customers technical teams, helping them to architect the right solution\n\n\n\n\n\n* Possess excellent organizational and communication skills.\n\n* Strong ability to use facts and data to influence decisions\n\n* Ability to prioritize and make appropriate decisions.\n\n* Proven ability to meet deadlines and maintain quality standards.\n\n* Ability to be flexible and quickly adapt to changing business needs and processes.\n\n\n\n\nExperience \n\n\n\n\n* 5+ years of experience in a sales or customer engineer environment. International Customer experience is desirable.\n\n\n\n\n\n\n\n\n* Degree in computer science, engineering or work equivalence.\n\n\n\n\n\n\n* Experience in a management capacity, overseeing and leading teams of sales engineers. \n\n\n\n\nRadix Core Competencies:\n\n\n\n* Goal Orientated -  Constantly pushes towards the overall goals of the company.\n\n* Reliability - Stays focused on tasks in spite of constantly changing environment. Team mates rely on you to deliver when you say you will. \n\n* Team Player - Acknowledges and celebrates the achievements of teammates. Encourages team unity through sharing information or expertise, working together to solve problems, and putting team success first.\n\n* Drives for Excellence - Wants to do things well and consistently delivers to the best of own ability. Learns from experience and is keen to improve own skills to do the job. \n\n* Flexibility and Adaptability - Responds positively to change and uncertainty. Manage change in a way that reduces the concern experienced by others. \n\n* Works Effectively -  Focuses time and effort on key tasks. Groups related tasks to be more efficient. Prioritizes tasks by importance and deadline. Identifies what is important from what is urgent. Adjusts priorities as situations change\n\n\n\n\n\nPerks:\n\n\n* Flexible working - our normal working hours are 9 to 6 but we trust you to manage your time if something different works for you.\n\n* To be part of something amazing. We’re creating friction-free access to the digital economy and it’s going to change the world.\n\n\n


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Auth0


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exec

This job post is closed and the position is probably filled. Please do not apply.
Auth0, a global leader in Identity-as-a-Service (IDaaS), provides thousands of enterprise customers with a Universal Identity Platform for their web, mobile, IoT, and internal applications. Its extensible platform seamlessly authenticates and secures more than 2.5B logins per month, making it loved by developers and trusted by global enterprises. Auth0 has raised more than $110 million to date and continues its global growth at a rapid pace. We are consistently recognized as a great place to work based our outstanding leadership and dedication to company culture, and are looking for the best people to join our incredible team spread across more than 35 countries!\n\nAs an Auth0 Technical Account Manager (TAM)  you will be responsible for ensuring that our customers in the mid-market and enterprise segments are achieving the full value from their Auth0 investment. You will have a passion for working with customers, helping them achieve tangible results through the application of Auth0 solutions in their technology platform. Your technical expertise will enable you to share best practices and technical guidance to customers based upon your deep understanding of their solution and project objectives. This will be achieved through both depth (1:few) and breadth (1:many) activities.\n\n\n\n\nResponsibilities\n\n\n\n\n* Track customer goals and implementation progress to support and drive customer momentum.\n\n* Engage directly with customers to support drive them from on-boarding to go live and ongoing adoption.\n\n* Monitor customer health and satisfaction, execute on packaged programs to drive lagging customers to a healthy state.\n\n* Execute on 1:many and 1:few technical programs that drive customers to implementation success, remove roadblocks and enable them for ongoing adoption.\n\n* Help customers achieve their technical objectives by delivering timely technical guidance, enablement and best practices materials.\n\n* Use data to monitor and identify adoption and utilization trends. Identify areas for improvement and action in the customer portfolio.\n\n* Work with internal account teams to identify and resolve renewal risk, identify expansion opportunities, build strategies to drive further customer adoption.\n\n* Be a product evangelist to your customer portfolio, educating them on new Auth0 features and product roadmap.\n\n* Provide ongoing account summaries, issue and risk escalation, success stories to internal executive teams.\n\n* Be the customer advocate and the voice of the customer when engaging with internal product and engineering teams. Distill customers’ successes and challenges to build a better Auth0\n\n* Contribute to the Community Forum to answer technical questions to drive community engagement. Become an Auth0 product expert.\n\n\n\n\n\n\n\n\n\n\nRequirements\n\n\n\n\n* Candidates that have a college degree are preferred.  A degree in Computer Science or similar would be strongly preferred\n\n* History of success working in one or more of the following: Technical Account Management, Technical Consulting, Product Management, Developer Support, Technical Program Management or similar.\n\n* A customer first mindset with the energy and problem solving skills to address technical challenges and help customers achieve their business and technical objectives.\n\n* The passion and drive to learn Auth0, identity and surrounding developer technologies quickly, combined with a strong technical, ideally developer, foundation to make that a reality.\n\n* Experience in solution design or software development practices.  Candidates that have experience in Software Engineering, scripting or coding are great to have.\n\n* An understanding of or experience in account management or customer success. Tracking and influencing customer behaviour, health metrics and driving towards mutual success.\n\n* Experience in project coordination or management; able to track and manage the moving parts of multiple parallel projects.\n\n* Experience with SaaS platforms and services, their adoption, integration and ongoing use.\n\n* Ability to prioritize and work effectively under pressure.\n\n* Excellent written and verbal communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CIO.\n\n\n\n\n\n\n\n\nAuth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.\n\nAPPLY FOR THIS JOB


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treibauf AG


closed
This job post is closed and the position is probably filled. Please do not apply.
Früher dachte ich, Verkäufer seien Aufreisser-Typen. Gar nicht mein Fall. Mittlerweile weiss ich, dass Kunden es einfach schätzen, wenn ich gut vorbereitet bin und ihnen zuhöre. Und weil ich das mit Begeisterung und mit ebenso viel Geduld wie Hartnäckigkeit tue, mache ich es auch gut: Bedürfnisse erfassen, den gemeinsamen Nenner bei den Verhandlungen finden und eine Win-Win-Situation zu einem erfolgreichen Abschluss bringen.\n\n\nZu einem Grossteil meiner täglichen Arbeit gehört die Pflege der bestehenden Kunden im DACH Raum. Toll dabei ist, mit den langjährigen Kunden – das sind internationale Retailer, Kassensoftware-Hersteller und Acquirer - regelmässig im Kontakt zu sein und sie bei der Weiterentwicklung ihrer Geschäftsfelder zu begleiten. Dank unserem ganzheitlichen Ansatz und der breiten Produkt-Palette für den bargeldlosen Zahlungsverkehr kann ich sie optimal betreuen. Seien dies Lösungen am Point-of-Sale oder in der Buchhaltung für den automatischen Buchungsabgleich. Hier kann ich auch meine Retail-Erfahrung im Bereich des bargeldlosen Zahlungsverkehrs und in Buchhaltungssystemen ausspielen. Freude bereitet mir natürlich auch die Akquisition neuer Kunden. Besonders stolz macht mich, wenn ich wieder einen grossen Fisch an Land gezogen habe. Das darf im Zuge unserer immer stärkeren internationalen Ausrichtung durchaus auch ein Fisch ausserhalb des DACH Teiches sein. Dann kann ich auch meine Fremdsprachenkenntnisse einsetzen.\n\nBei treibauf setzen wir auf Teamwork. Und das funktioniert auch menschlich hervorragend. Dies kommt bei der engen Zusammenarbeit mit den Projektleitern, beim Produktmanagement und natürlich mit meinem Sales Kollegen, der sich um hauptsächlich um strategische Partnerschaften kümmert, und unserem Sales Support zum Tragen. Wenn ich nicht unterwegs bin, arbeite ich im Büro in Zürich.\n\n\nMein Profil: Abgeschlossene Ausbildung mit Fachausweis als Verkaufsfachfrau/-mann oder in Betriebswirtschaft. Erfahrung im Retail Business sowie im Bereich des bargeldlosen Zahlungsverkehrs oder in Buchhaltungssystemen. IT Affinität, CRM Erfahrung, gutes Deutsch und Englisch (mündlich und schriftlich), Französisch erwünscht. Weiterbildung im Marketing ist ein Plus. Reisefreudig, jemand, der auf Menschen zugeht und es einfach auch dann leicht wirken lässt, wenn es schwierig ist. \n\nMein Kontakt: Gabriela Fuchs ([email protected]) unter 044/355 50 80\n\n\ntreibauf AG Gubelstrasse 59 | 8050 Zürich | www.treibauf.ch


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Platform.sh


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exec

This job post is closed and the position is probably filled. Please do not apply.
\nThe Role:\n\n As a member of the Customer Success Team at Platform.sh, you will proactively manage our engagement with high-value, high-profile customers around the globe. \n\n\nYour Contribution:\n\nYou know the intricate needs and challenges of the customers in your portfolio and deeply care about their success. You know how to navigate a successful web project launch and foster a healthy working relationship, within the company as well as with the customer directly.\n\nIn This Role You Will:\n\n\n* Be accountable for the success of the Key Accounts, especially in the onboarding phase and in ensuring the long term stability of operations\n\n* Establish productive, professional relationships with key personnel (on all levels) in assigned customer accounts\n\n* Identifying new business development opportunities that contribute to customer success\n\n* Lead communications with key accounts in times of change or problem resolution\n\n* Ensure that customers fully understand and have mastered the application of existing and new products, both from a business and a technical perspective\n\n* Set up a quarterly key metrics activity plan as well as an execution plan\n\n* Monitor and manage execution of the activities by measuring and reporting on activities and campaign results\n\n* Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations\n\n* Proactively assess, clarify and validate customer needs on an ongoing basis\n\n* Be an ambassador for the Platform.sh brand.\n\n\n


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Foursquare


closed

exec

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\nAbout Foursquare:\n\nSince our inception in 2009, Foursquare has been a leading force in changing how location information enriches our real-world and digital lives. As a location intelligence company, Foursquare is comprised of two well-known consumer apps, Foursquare and Swarm, as well as thriving media and enterprise products.  Our B2B offerings include Places (for developers), Pinpoint and Attribution (for marketers), and Place Insights (for analysts, based on the world's largest foot traffic panel). With more than 200 people across our offices in New York, San Francisco, and in sales offices around the globe, we’re dedicated to our trailblazing mission—enriching consumer experiences and informing business decisions with location intelligence.  \n\nAbout the Position:\n\nFoursquare is seeking a Technical Account Manager (TAM) to work alongside our Business Development team. The TAM will work closely with developers and partners in China and Asia-Pacific in effectively using Foursquare data via APIs and SDKs to identify location opportunity, and will best take advantage of our industry-leading location cloud platform and all its components. The Asia Business Development team is an agile team that has secured several large-data licensing contracts with renowned brands in the tech, consumer products, and marketing industries.You will leverage your expertise in data, location services and the mobile industry to understand Foursquare’s data & solutions, and help our clients in Asia scale globally with unique solutions that fit their needs. In order to be successful, you will manage multiple clients simultaneously while working closely with key internal stakeholders in Asia and US. Your work will play a crucial part in generating company revenue & ensuring partner success.\n\nRESPONSIBILITIES\n\n\n\n\n* Be both highly technical and effectively act as a true partner of our clients.\n\n* Work together with Business Development team to define and execute on strategy to drive partner success.\n\n* Work with regional and local teams to translate solution ideas into feasible technical solutions\n\n* Enable Foursquare’s partners to be successful by serving as the primary technical point of contact with data partners in the pre-sales, implementation and post-sales phases\n\n* Be a subject matter technical expert, and have influence and support of partners and internal teams at Foursquare.\n\n* Build relationships with strategic partners in order to ensure their ongoing success working with Foursquare.\n\n* Manage relationship with technical contacts (including high-profile tech companies) and contact them pro-actively when there are new ideas or features or opportunities that could be relevant to them\n\n* Work cross-functionally with Foursquare business development & technical teams in Asia and America\n\n* Be the technical voice in the room when coming up with creative solutions to meet our partners’ needs.\n\n* Interact with and support our broader community of thousands of developers using the Foursquare API.\n\n* Ultimately help Foursquare successfully acquire more long-term data & technology customers\n\n\n\n\n


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Foursquare


closed

api

 

mobile

 

exec

This job post is closed and the position is probably filled. Please do not apply.
\n Position:\n\nFoursquare is seeking a Technical Account Manager to work together hand-in-hand with our Business Development team to help our developers and partners in China understand the use of data, and then integrate & best take advantage of our industry-leading location cloud platform and all its components. The Asia Business Development team is an agile team, that has secured many large data licensing contracts with renowned tech brands, consumer products companies, and marketing companies.\n\n You will leverage your expertise in location services and the mobile industry to understand Foursquare’s data & solutions, and then help our clients in Asia scale globally with elegant solutions unique to their needs. \n\n In order to be successful you will manage multiple clients simultaneously while working closely with key internal teams and stakeholders in Asia and US in order to help the team generate more revenue & ensure partner success.\n\n Responsibilities: \n\n\n* Be both highly technical and effectively act as a true partner of our clients.\n\n* Work together with Business Development team to define and execute on strategy to drive partner success.\n\n* Work with regional and local teams to translate solution ideas into feasible technical solutions\n\n* Enable Foursquare’s partners to be successful by serving as the primary technical point of contact with data partners in the pre-sales, implementation and post-sales phases\n\n* Be a subject matter technical expert, and have influence and support of partners and internal teams at Foursquare.\n\n* Build relationships with strategic partners in order to ensure their ongoing success working with Foursquare.\n\n* Manage relationship with technical contacts (including high-profile tech companies) and contact them pro-actively when there are new ideas or features or opportunities that could be relevant to them\n\n* Work cross-functionally with Foursquare business development & technical teams in Asia and America\n\n* Be the technical voice in the room when coming up with creative solutions to meet our partners’ needs.\n\n* Interact with and support our broader community of thousands of developers using the Foursquare API.\n\n* Ultimately help Foursquare successfully acquire more long-term happy data & technology customers\n\n\n


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Red Hat


closed

exec

 

dev

 
This job post is closed and the position is probably filled. Please do not apply.
\nRed Hat is looking for an experienced, enterprise-level Java engineer to join us as a JBoss Middleware Technical Account Manager (TAM). In this role, you'll work with a small set of key customers to provide hands on technical and architectural guidance for the Red Hat JBoss Middleware portfolio (https://www.redhat.com/en/technologies/jboss-middleware).\n\nThis position is based out of the Southeastern, US with the option to work remotely from within the region.  Candidates from the Atlanta, GA or Raleigh, NC areas are preferred, but not required.


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NewSpaces


closed
Berlin
 
💰 $50k - $60k

exec

This job post is closed and the position is probably filled. Please do not apply.
Your goal should be to sell gravit.io to corporates - because corporates love it once they know it. It improves workflows and time.\n\nso be our sales evangelist. It would be great if you have SaaS or Graphical Industry background. \n\n#Salary and compensation\n$50,000 — $60,000/year\n \n\n#Equity\n1.0 - 2.0\n\n\n#Location\nBerlin


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Why Not Challenge


closed
🇺🇸 US-only
 
💰 $50k - $120k

sales

 

exec

This job post is closed and the position is probably filled. Please do not apply.
WNTC is a cutting edge design agency based in Spain. We are now looking to offer our services overseas and for that we are looking for an enthusiastic salesperson to lead our expansion in the US. \n\nWe can offer quality design work at half the price design boutiques are currently offering in the US, so the opportunity is huge. \n\nThe compensation will be, initially, on commission basis, but as described, this could be big. \n\n#Salary and compensation\n$50,000 — $120,000/year\n \n\n#Equity\n15.0 - 20.0\n\n\n#Location\n🇺🇸 US-only


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Recruiterbox


closed
San Francisco
 
💰 $40k - $60k

exec

This job post is closed and the position is probably filled. Please do not apply.
https://recruiterbox.recruiterbox.com/jobs/fk0h1hh/ \n\n#Salary and compensation\n$40,000 — $60,000/year\n \n\n#Equity\n0.01 - 0.02\n\n\n#Location\nSan Francisco


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We Are Pop Up


closed
London
 
💰 $20k - $30k

junior

 

exec

This job post is closed and the position is probably filled. Please do not apply.
\n\n#Salary and compensation\n$20,000 — $30,000/year\n \n\n#Equity\n0.0 - 0.0\n\n\n#Location\nLondon


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Pellau Group


closed
San Fernando, Trinidad and Tobago
 
💰 $72k - $100k

exec

This job post is closed and the position is probably filled. Please do not apply.
We are seeking persons with a knack for sales!\nThis person will maintain a portfolio of clients, pitching the company's services to them and potential clients. \n\n#Salary and compensation\n$72,000 — $100,000/year\n \n\n#Equity\n0.0 - 0.0\n\n\n#Location\nSan Fernando, Trinidad and Tobago


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Ntensify


closed
San Francisco
 
💰 $75k - $90k

exec

This job post is closed and the position is probably filled. Please do not apply.
\n\n#Salary and compensation\n$75,000 — $90,000/year\n \n\n#Equity\n0.1 - 0.5\n\n\n#Location\nSan Francisco


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The Alvi Wong Group


closed
New York City
 
💰 $43k - $60k

exec

This job post is closed and the position is probably filled. Please do not apply.
\n\n#Salary and compensation\n$43,000 — $60,000/year\n \n\n#Equity\n0.0 - 0.0\n\n\n#Location\nNew York City


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GreekRush


closed
San Diego
 
💰 $35k - $50k

exec

This job post is closed and the position is probably filled. Please do not apply.
Come work with one of the fastest growing startups around!\nMust love Greek life. Must love helping people. Must be awesome. \nIf you are driven, and want to wear many hats within a strong startup culture, send us a message!\nWe are looking for someone who wants to invest in themselves, learn a lot, and get shit done. \n\n#Salary and compensation\n$35,000 — $50,000/year\n \n\n#Equity\n2.0 - 4.0\n\n\n#Location\nSan Diego


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@favy.co


closed
San Francisco
 
💰 $250k - $300k

exec

This job post is closed and the position is probably filled. Please do not apply.
Account Manager - New York, NY/San Fransisco, CA/Ottawa, ON/Miami, FL/Atlanta, GA\n\nWe are seeking a high-quality, qualified individual to join our Account Management team to help develop and service our network of restaurants. If you have a passion for solving problems, helping customers, plus a knack for sales, then this position is for you. An outstanding attitude and great communication skills are a must.\nJob Description\n* Service existing accounts.\n* Develop and strengthen Favy's relationships with restaurant owners.\n* Increase the value of Favy's restaurant network.\n* Introduce new Favy products and services to existing customers.\nJob Requirements\n* Ability and willingness to work a full time schedule (40 hours per week) consisting of evenings and weekends. Restaurants do not operate on a 9-5 schedule, so neither do we.\n* College degree.\n* Native-level fluency in English is required. Candidates who are also fluent in Spanish or Mandarin will be strongly preferred.\n* 2 years of Account Management or Sales experience preferred. Experience working with or selling to restaurant owners or other small business owners is a major plus. Restaurant experience is also a plus.\n* Strong communication skills - verbal and written. You must be comfortable on the phone.\n* Ability to focus on detail while keeping an eye on the big picture.\n* Strong computer skills with the ability to quickly learn new software.\n* Outstanding positive attitude.\n* Passion for working in a fast-growing startup environment.\nSend your resume and a note explaining why this is the job for you to [email protected] \n\n#Salary and compensation\n$250,000 — $300,000/year\n \n\n#Equity\n3.0 - 4.0\n\n\n#Location\nSan Francisco


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Flatstack


closed
New Orleans
 
💰 $30k - $35k

exec

This job post is closed and the position is probably filled. Please do not apply.
Why, hello there "Ms. I run a tight ship.” Or was it “Mr. I keep ‘em happy."\n\nIt’s great to meet you. We’re looking for an awesome Account Manager for Flatstack. We’re a global software development company that loves building awesome products with our clients. And we’re looking for an awesome person to represent us to the world. Here’s what we’re thinking:\n\nYou’re organized and on top of things. You’ll be responsible for managing our client portfolio (12-15 clients at any time) all over the world. Your job starts after the contract is signed. You make sure our clients get billed the bills get paid. Most importantly, you’re the mouthpiece for our clients, so you’ll check in with them monthly to make sure they are delighted with the work we’re doing. \n\nSound like you? Then let’s have some fun with this.\n\nFlatstack was founded in 2006 and has 50+ Ruby on Rails developers and iOS engineers in Kazan, Russia. We do client work for great companies all over the world, but primarily in the US & Europe. We’re distributed, so we work virtually using collaboration tools like Hipchat & Basecamp. We’re driven by our core values and want you to be too.\n\nLet’s dig deeper, do you match this profile:\n\n- Tech Savvy - you don’t have to write code, but it helps to be a little geeky and love the web\n- Keep the Trains Running - our business runs on a monthly rhythm. You’ve got to be on-top of monthly updates to contracts and billing. It’s not hard, just stay on top of it\n- Super Organized - you keep your game tight, so you don’t miss meetings or slack on keeping things updated\n- Give A S#!% - you care… you really care. You’re the lifeline to our clients, its your job to make sure they are happy or the right people know about it and are on it\n\nThen we’ve got to meet, we’ve got a lot we offer:\n\nSound like you? We’re hiring now. Send me a note about what makes you awesome for this role and a link to something you are proud of on the web. \n\n#Salary and compensation\n$30,000 — $35,000/year\n \n\n#Equity\n0.0 - 0.0\n\n\n#Location\nNew Orleans


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Aptible


closed

exec

This job post is closed and the position is probably filled. Please do not apply.
Full Time: Technical Account Manager at Aptible in Brooklyn/ Remote


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Talkpush


closed
Metro Manila, Philippines
 
💰 $20k - $40k

exec

This job post is closed and the position is probably filled. Please do not apply.
As part of the core team of this exciting startup, the Account Manager will play a central role in helping the company grow, by building the building the business with existing clients, reaching out to new ones, and helping newcomers get the most from their software.\n\nAs a member of both the business development and the operations team, the Account Manager will work in a challenging, fast-paced environment, where he/she will be asked to talk to prospective customers, train new customers, and configure their system to improve the customer experience.\n\nThe Account Manager will hold the following responsibilities:\n- Identify potential customers, particularly in the Philippines\n- Meet with HR departments of some of the largest organizations to help them automate some of their recruitment process using Talkpush\n- Discuss requirements with prospective customer and set up their trial accounts to help convert them into paying customers\n- Generate regular reports to measure user adoption and propose system improvements to increase utilization\n\nRequired:\n\n\n\n\nExperienced, disciplined, and organized sales and account management professional selling to large size businesses.\n- Minimum 5 years of prior work experience preferably selling professional services to companies\n- Bachelor degree for a top university\n- Excellent communication and interpersonal skills, fully fluent in English\n- Able to work autonomously in a fast-paced startup environment\n\nPreferred but not mandatory\n- Prior experience in recruitment and/or human resources\n- Prior experience in consulting and IT\n- Prior experience working abroad \n\n#Salary and compensation\n$20,000 — $40,000/year\n \n\n#Equity\n0.0 - 1.0\n\n\n#Location\nMetro Manila, Philippines


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WorkingOn


closed
Mobile
 
💰 $30k - $60k

exec

This job post is closed and the position is probably filled. Please do not apply.
\n\n#Salary and compensation\n$30,000 — $60,000/year\n \n\n#Equity\n0.5 - 1.0\n\n\n#Location\nMobile


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AdVolume


closed
San Francisco
 
💰 $75k - $95k

exec

This job post is closed and the position is probably filled. Please do not apply.
Manage 25+ high clients/relationships\nWork cross functionally with business development, accounting and internal tech teams to ensure campaign success\nOptimize accounts and their associated advertising campaigns thought superior customer service and critical thinking.\nCreating and managing online and mobile advertising campaign reports.\n\n\nRequirements:\nBachelor’s degree\nMust be very organized\n​Strong work ethic\nStrong communication skills both written and verbal\nCompetent in Microsoft Office programs – Specifically Excel\nGoal oriented\nTroubleshooting skills\nStrong attention to detail\n\n\nPerks:\nCompetitive base salary\nOpportunity to get into one of the hottest growth industries: Mobile Advertising. Apply to AdVolume today!\n\nLearn more about AdVolume here: \nhttps://www.linkedin.com/company/advolume/\n\n \n\n#Salary and compensation\n$75,000 — $95,000/year\n \n\n#Equity\n0.0 - 1.0\n\n\n#Location\nSan Francisco


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Adchemix


closed
Boston
 
💰 $50k - $65k

exec

This job post is closed and the position is probably filled. Please do not apply.
You: Maybe you worked for an agency (we won't hold that against you) or maybe for an online retailer (we like that). You definitely know your way around [match] vs "match this" vs +buy match this. You are super comfortable with short deadlines and with changing priorities (we work with retailers and their world is very fluid). You know plenty about SEM & SEO and you are interested in social media and retargeting. You think of pivot tables as close friends. You talk the search talk. That is really important. You want to work in Boston or Toronto (or anywhere, but a modest preference for Boston and strong preference for Toronto). You are REALLY organized, good with clients, short on ego and long on service. Oh yeah, funny counts, you are probably funny. We like funny.\n\nUs: We are automated marketing for retailers. We do super smart stuff in search and social. We love data. We love people who love data. We match intent and conversion in a customer lifetime value and margin value aware way.\n \n\n#Salary and compensation\n$50,000 — $65,000/year\n \n\n#Equity\n0.1 - 0.25\n\n\n#Location\nBoston


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Chia Vida


closed
Dallas
 
💰 $45k - $60k

exec

This job post is closed and the position is probably filled. Please do not apply.
We are currently looking for Account Managers to join our innovative, growing company. \n\nThe Account Manager is responsible for up-selling and fulfillment/replenishment, focused on execution and merchandising. Accountable for acquisition and retention of retail accounts.\n\nRESPONSIBILITIES\nSell Chia Vida to maximize brand growth and distribution, and to obtain specific volume objectives.\nContact key personnel in assigned accounts pre-selling products, promotions, displays, point-of sale material, beverage section revamps, service requirements.\nDevelop and implement beverage shelf re-allocations designed to maximize the sales of Chia Vida beverages.\nParticipate in the installation of revamped beverage sections, displays and placement of POS material according to company merchandising standards.\nStock and merchandise Chia Vida beverages in the allocated beverage section, including racks and secondary displays.\nAssist in the sale, placement, and changing of vendors in chain store accounts; check regularly for proper mechanical operation, cleanliness, selection and product availability.\nMaintain accurate sales records for all assigned accounts, including special reports on promotional activity, competitive sales and space allocations.\nMaintain adequate amounts of back stock in each account to ensure product availability for in-store stocking and merchandising.\nPositively and professionally communicate brand messaging\nUnderstand the program goals including a working knowledge of tracking metrics & meeting goals\nProfessionally represent yourself and Chia Vida at all times\nAdaptability and creativity\nReliable transportation\nAbility to respond under pressure\nThrive in a fast paced environment\nFlexible attitude with the keen ability to problem solve and are able to figure out a solution without panicking\n \n\n#Salary and compensation\n$45,000 — $60,000/year\n \n\n#Equity\n0.0 - 0.1\n\n\n#Location\nDallas


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SilverPush


closed
San Francisco
 
💰 $80k - $120k

exec

This job post is closed and the position is probably filled. Please do not apply.
\n\n#Salary and compensation\n$80,000 — $120,000/year\n \n\n#Equity\n0.01 - 0.5\n\n\n#Location\nSan Francisco


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Remark


closed
Austin
 
💰 $50k - $100k

exec

This job post is closed and the position is probably filled. Please do not apply.
\n\n#Salary and compensation\n$50,000 — $100,000/year\n \n\n#Equity\n0.1 - 0.5\n\n\n#Location\nAustin


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