Remote Worker in Brazil — Remote OK
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Remote worker in with 12+ years of experience - Last seen

Accomplished seasoned Executive with 23+ years of dedication to IT and Telecom industry, managing a wide range of technologies and professionals with rock solid domestic and international management experience, leading technical and non-technical multi-disciplinary teams, both domestic onshore and offshore global dispersed. Results-oriented, a decisive influence leader with strong analytical and problem solving skills, capable of strategic direction all stages of customer engagement and satisfaction efforts, from pre-sales to delivery, following by the customer success-driven growth, with extensive hands-on experience in life cycle of programs and projects management with global multi-million-dollar scope, acting as consultant, controller, director and facilitator. Proven track record of delivering professional services with fulfilled customer requirements while spearheading operational improvements to drive productivity and reduce costs. Strong organization skills to work independently, comfortable to dynamic environments with extreme daily pressure, staying customer focused and pragmatic to meet deadline. Improved communication skills for client-facing (C-level).

Skilled incustomer success growth project management program management pmo pmi pmbok agile methodologies consulting systems integration professional services profit and loss administration budget management strategic public management visionary leadership sensitive teamwork cost reduction process improvement performance management sales management strategic planning high stake negotiations service delivery customer satisfaction quality assurance customer care risk and change management people recruit telecom 2g gsm 3g wcdma 4g lte bss oss ss7 sip voip ivr ip pbx network tcp ip ethernet pdh sdh dwdm gpon adsl docsis router switch firewall infrastructure server storage cloud linux unix windows server sql shell scripting 
Fluent in portugueseenglish
Preferred timezone-3
Preferred salary:$/year to $/year


2019 - Now: Service Delivery Manager @ ESP Global Services

2016 - 2019: Service Delivery Manager @ Armada Brasil

2015 - 2016: PMO Manager @ Arsitec

2011 - 2015: Project Manager @ Logicalis

2009 - 2011: Project Manager @ Alcatel-Lucent


2001 - 2004: Bachelor's degree, Business Administration and Management @ Universidade do Sul de Santa Catarina

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