Professional experience of 10 years in the administrative area, between the sectors, of archives, budget, purchases and customer service that I worked, what most conquered me with total certainty was the last one, the idea of generating the best experience for the customer, me enchants.
I aim to act as a Customer Success Analyst, I strongly believe that a satisfied and successful customer is the best investment to be made. I am happy and satisfied to work together with a team where the main objective is to generate value for the customer.
With communication skills, empathy, enthusiasm to learn and put into practice, I have a passion for teamwork, exchange of experiences, growth together with a focus on results.
๐ Nationality | ๐ง๐ท Brazil |
๐ก Residency | ๐ง๐ท Brazil |
๐ Location | ๐ง๐ท Brazil |
Remote OK | rok.co/@liviavergs |
https://www.linkedin.com/in/l%c3%advia-vergara-silva/ | |
liviavergs | |
Skilled in | customer success sc onboarding implementation analyst implementation |
Fluent in | portugueseenglish |
Preferred timezone | 0,+1,+2,+3, +4 |
Preferred annual pay (min) | $30,000/year |
Last seen | 7 months ago |
Signed up | 3 years ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
11/2015 - 12/2017: Customer Service Assistant @ Grupo Embracon
10/2021 - until now: Implementation Analyst @ Vista Software
06/2020 - 08/2020: Project Analyst @ Kebook_Digital marketing agency
06/2019 - 06/2020: Senior Customer Service Assistant @ FilipeFlop_E-commerce
03/2013 - 10/2014: Administrative manager @ PHOQUS - Soluรงรตes
02/2018 - 11/2018: 28/5000 Customer Success Analyst @ Winker
01/2021 - 07/2021: Implementation Analyst @ RD Station
2017 - 2019: MBA Comunication and Digital Marketing @ Universidade Estรกcio de Sรก
2013 - 2015: Business @ Universidade Estรกcio de Sรก