Senior level experience in Customer Support. Passionate about Customer Experience and Customer Success. Organized, conscientious and
proactive.
๐ Nationality | ๐ง๐ท Brazil |
๐ก Residency | ๐ง๐ท Brazil |
๐ Location | ๐ง๐ท Brazil |
Remote OK | rok.co/@suellenlorga |
X | suellenlorga |
https://www.linkedin.com/in/suellenlorga/ | |
suellenlorga | |
Skilled in | cx cs csat churn nps fcr |
Fluent in | portugueseenglishspanish |
Preferred annual pay (min) | $45,000/year |
Last seen | 1 month ago |
Signed up | 3 years ago |
Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2023 - 2023: CX Training & Quality Analyst @ Globalfy
2022 - 2023: Senior Customer Service Specialist @ Globalfy
2018 - 2019: Office Manager @ Haier Brazil
2008 - 2015: Case Manager and Customer Support Rep @ Europ Assistance Brazil
2020 - Now: Virals for TikTok for a local animal shelter and rescues
2020 - 2021: Social Media service for a local Sushi Delivery business
2020 - 2021: Social Media service for a local dog shelter