Remote worker in Dubai, UAE with 6+ years of experience - Last seen 3 years ago

Skilled IT Professional with 5 years of experience in providing broad range of technical support, troubleshooting and to company clients and end users. Excellent communication skills with a proven ability to provide the highest levels of support via phone, email and support ticketing systems for end users. communicate and collaborate with cross-functional teams. Explain highly technical information to end users in an easy to understand manner. Good understanding and in-depth knowledge of numerous software packages, operating systems, and hardware.

Full stack web developer with 4 years of experience in system analysis, design, development, deployment and maintenance. Proficient in both front end and back end languages, libraries and frameworks database design and development and version control

🛂 Nationality	🇦🇪 United Arab Emirates
🏡 Residency	🇦🇪 United Arab Emirates
📍 Location	🇦🇪 United Arab Emirates
Remote OK	rok.co/@ephrem
Skilled in	desktops support laptops support and mobile devices support troubleshooting routers wi fi access points wlan and lans setup configuration and support printers scanners setup configuration and support windows support mac support linux support windows server email configuring smtp http pop3 ssl voip setup support desk phones soft phones voice mail conference calls active directory it support troubleshooting phone support email support remote support virus and malware prevention removal data backup and recovery servicedesk plus freshdesk zendesk preparing reports html css js jquery php ajax json bootstrap mvc laravel git mysql sql server ms access
Fluent in	englishamharic
Last seen	3 years ago
Signed up	3 years ago
Badges	👨‍💻 Remote worker 🎖 Early adopter