\n\nJob Description\n\n\nAs a Zscaler Technical Account Manager (TAM), you will provide world-class post-sales engineering and services assistance to enterprises/service providers. You will interact with customers in a professional and efficient manner to resolve their highest priority challenges along with driving product adoption & best practices.  All TAMs are held to the highest industry standards for responsiveness and services provided. The TAM owns and manages the post-sales technical relationship with Zscaler customers and ensures that Zscaler is and continues to be considered a key technology partner within the account.  The TAM will work closely with the Field Sales Team, Customer Success and TAC to ensure that all Zscaler products and services are deployed in a manageable and supportable way, and the customer gets the most out of their investment for the life of the contract.  The TAM will work toward establishing an excellent working relationship with other members of the Zscaler Team that are active within their accounts. As the Zscaler platform integrates with many aspects of the Internet and customer infrastructure, a thorough understanding of Internet protocols, information security and networking is required.\n\nResponsibilities/What You'll Do: \n\n\n* Manage, escalate, and drive satisfactory resolution of customers' technical, service and infrastructure issues based on Zscaler products and technologies.\n\n* Manage implementation and consulting projects, where you would be expected to plan, schedule and implement Zscaler  solutions (ZIA, ZPA, ZDX etc.) for customers or service providers.\n\n* Help develop, drive implementation of and maintain best practices for effective operation of Zscaler products\n\n* Expected to own technical escalations from the region and drive them to resolution.\n\n* Expected to assist on rare occasions when contacted by assigned Enterprise accounts for critical business impact P0/P1 escalations during non-operational hours.\n\n* Create and facilitate communication channels between the account and product management/engineering teams in Zscaler.\n\n* Proactively inform customers about cloud updates, upgrades and ensure necessary action to maintain availability and customer satisfaction.\n\n* Provide on-site and virtual product training to assigned Enterprise accounts.\n\n* Pro-actively develop and deliver notifications of new Zscaler products and technologies to assigned Enterprise accounts.\n\n* Pro-actively monitor reporting and consumption information along with policy configurations of Zscaler technologies at customer sites and make on-going recommendations to enhance overall experience.\n\n* Help develop and maintain content in both internal and customer-facing Knowledge Bases.\n\n* Maintain intimate knowledge of all Zscaler products and services.\n\n* Provide clear and constructive product feedback to Zscaler Product Management based on customer requirements to help shape the future of the platform.\n\n\n\n\nQualifications\n\n\n\n* 4-5 years of technical engagement experience with accounts (either pre or post-sales) is preferred.\n\n* Experience in implementing/supporting web and/or network security solutions.\n\n* Experience in the high-tech networking and information security industry.\n\n* Committed desire to provide customer satisfaction.\n\n* Strong written and verbal communication skills.\n\n* In-depth understanding of enterprise networks and infrastructure.\n\n* Strong Troubleshooting and customer management skills is a must.\n\n* In-depth understanding of TCP/IP, including reading packet captures and general diagnostics is required.\n\n* Understanding of modern authentication frameworks and platforms (e.g. SAML, SCIM, Okta, Azure AD etc.) is required.\n\n* Practical understanding of system administration (Windows, MacOS, Linux etc.) is required.\n\n* Experience with FreeBSD and Linux in general is desired.\n\n* Practical understanding of common Internet protocols (e.g. HTTP, SSL/TLS, DNS, FTP etc.) is required.\n\n* Basic Shell Scripting/Programming Experience (bash, Perl, etc.) is an added advantage.\n\n* SQL experience is an added advantage.\n\n* Understanding of various routing and switching architectures (Cisco, Juniper, etc.) is an added advantage.\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting, Cloud, Sales and Linux jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

The role of a Junior UX Designer at Canonical\n\nWith Ubuntu, Canonical created the first Linux for human beings. Our design team is on a mission to turn complex, open-source software into intuitive products that can change the face of enterprise IT. We are looking for an exceptional user experience designer, who shares our passion.\n\nOur mission is to make enterprise-grade open source software, applications and services available to people everywhere. We create world-renowned software, impacting the lives of millions of engineers, enterprises, entrepreneurs and consumers every day. Our multi-disciplinary web design and production team includes visual designers, UX designers, front-end and back-end developers to bring exciting web projects to life. We help and learn from each other and strive to improve our work and processes.\n\nThis role sits in the design team reporting to the one of the UX design managers.\n\nLocation: This role will be based remotely in the EMEA region.\nWhat will your day look like\n\nWe create world-renowned software, impacting the lives of millions of engineers, enterprises, entrepreneurs and consumers every day. Our design team works in a multi-disciplinary environment with visual designers, UX designers, front-end and back-end engineers to  bring exciting web projects to life. We help and learn from each other and constantly strive to improve our work and processes.\n\nJunior UX Designers at Canonical have a vital role in the success of Ubuntu, our partners, customers and the larger Ubuntu community. Clear, stylish presentation that aids the user experience of our products is how we raise the bar and reach the widest audience. Real content and information will be at the core of the designs you produce. You know the ins and outs of typography, colour and layout, and you care deeply about usability, accessibility and web standards. You should have agency, company or freelance design experience.\nWhat we are looking for in you\n\n\n* Excellent academic results at school and university\n\n* Bachelor’s or equivalent in User Experience, Design, or STEM\n\n* Knowledge and passion for user experience, technology and design\n\n* Commitment to continuous learning and improvement - curious, flexible, scientific\n\n* Drive to finish work and celebrate success\n\n* Confidence in user research practices\n\n* Engagement with the latest design research and innovation\n\n\n\n\nUX designers should be excellent communicators who are at ease working with a complex mix of engineers, designers and executives. They represent us at cross-functional company meetings and must present their design position with clarity and precision. They should be confident and excited to take on complex design challenges. They should also be able to connect their design leadership to the strategic vision of the company.\n\nRead more about the design team\nWhat we offer you\n\nYour base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.\n\nIn addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.\n\n\n* Fully remote working environment - we’ve been working remotely since 2004!\n\n* Personal learning and development budget of 2,000USD per annum\n\n* Annual compensation review\n\n* Recognition rewards\n\n* Annual holiday leave\n\n* Parental Leave\n\n* Employee Assistance Programme\n\n* Opportunity to travel to new locations to meet colleagues at ‘sprints’\n\n* Priority Pass for travel and travel upgrades for long haul company events \n\n\n\nAbout Canonical\n\nCanonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.\n\nCanonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.\nCanonical is an equal opportunity employer \n\nWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.\n\n#LI-Remote\n#LI-ET1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer, Sales and Linux jobs that are similar:\n\n $55,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLagos, Lagos, Nigeria

\nTeleport allows engineers and security professionals to unify access for SSH servers, Kubernetes clusters, web applications, and databases across all environments. We are a rapidly growing Y-Combinator company well-funded by additional top-tier investors.\n\n\nWe help engineers securely deploy and access their applications anywhere on this planet by erasing security and deployment boundaries between networks and cloud providers.\n\n\nOur total addressable market is large and quickly expanding - any company that manages and operates server fleets, applications across cloud providers or deploys to internal data centers (i.e., almost all successful companies). \n\n\nAt Teleport, you will work in a customer facing environment to drive business value, customer growth, all through technical account collaboration. Solution Engineers at Teleport are expected to influence and act as thought leaders for our customers. You will get to collaborate with infrastructure engineering and security teams at the most sophisticated technology companies in the world. Most importantly, you will help these companies solve problems and get exposed to the latest ideas in technology.\n\n\n\n\nAn ideal candidate will have a successful track record in technical customer engagement, and will have demonstrated the ability to become a trusted advisor to technical and business leaders, alike. They’ll be passionate and familiar with traditional infrastructure networking and security, and should have experience with modern cloud-native technologies.\n\n\n\nWe need someone who:\n* Is energized by technology and is excited at the prospect of solving problems for our customers and for Teleport.\n* Practices a global mindset to set and improve standards across themselves and the organization.\n* Listens deeply and perceives feedback as an opportunity to improve.\n* Demonstrates a high level of empathy, resilience, and humility.\n* Ties customer problems with business metrics and can speak to CTOs/Engineers alike.\n* Works well advocating for our customers with our Account Executives and delivers valuable solutions to our prospects and customers. \n* Excited to take initiative and work cross functionally to solve problems that they notice.\n* General split of work is Presales 80% / Post Sales 20%\n* Ability to travel approximately 25% of the time.\n\n\n\nWhat you'll bring:\n* 3+ years of solutions/sales engineering and/or software engineer at SAAS, Open Source or Enterprise Software company.\n* Running custom demos that are highly tailored towards customer needs.\n* Coaching fellow Account Executives/Solution Engineers on best practices.\n* Using/configuring/debugging Linux machines and Network issues.\n* Deep technical experience including Kubernetes, and major cloud providers (i.e. AWS)\n* Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC\n\n\n\nNice to haves:\n* Following certifications: CKA/CKAD/RHCSA/Security+/CISSP\n* Ability to architect solutions through whiteboard and diagramming with customers\n\n\n\n\n\nTeleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Sales, Engineer and Linux jobs that are similar:\n\n $45,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nAbout Filecoin Foundation \nFilecoin Foundation (FF) is an independent organization that facilitates governance of the Filecoin network, funds critical development projects, supports the growth of the Filecoin ecosystem, and advocates for Filecoin and the decentralized web. In 2017, the creators of Filecoin envisioned that an independent Filecoin Foundation would serve as the long-term governance body for the Filecoin Ecosystem. They gave the Foundation the mandate to “grow an open ecosystem for decentralized storage” and to “give developers an open and sustainable platform to build, enhance and monetize those services.” They wanted the Foundation to be modeled on Foundations for other open source projects like the Apache Software Foundation, the Mozilla Foundation and the Linux Foundation. The Filecoin Foundation operates independently of Protocol Labs, the organization that designed and built the Filecoin network. As a member of our early-stage team, you will have the opportunity to help define our growth as the organization scales. At Filecoin Foundation, we are a fully remote organization and support a remote, collaborative, and inclusive working culture from anywhere in the world.\n\nAs an APAC Solutions Architect at Filecoin Foundation, you will play a critical role in understanding the customer's needs and help design and architect Filecoin in existing enterprise workloads and new Web3 applications. You will be at the forefront of onboarding new customer datasets and be responsible to drive and design new use cases onto the Filecoin network. As a technical evangelist you will be driving awareness through creation of blogs and educational content with the goal to repeat these new use cases across the wide ecosystem of users and storage providers. You will collaborate with the enterprise ISV ecosystem and the Filecoin engineering team to successfully integrate traditional enterprise applications with the Filecoin network. \n\nThis is a high-growth role with high visibility that will have a sizable, immediate impact on Filecoin Foundation and Protocol Labs' entire ecosystem. You will get the opportunity to work with a wide array of ecosystem partners and customers, from well-established giants to innovative startups.\nResponsibilities\n\n\nIdentify, prioritize, and design high-impact solutions driving new datasets onto the Filecoin network.\n\nDrive and manage end-to-end technical relationships with top enterprise customers to successfully onboard new datasets. \n\nBuild technical relationships with key tooling and ISV partners to exponentially grow the Web3 communities and proactively integrate new solutions.\n\nBe an advocate for clients inside of PL and provide input to the technical roadmap.\n\nEvangelize, inspire, and train teams to successfully build and repeat new use cases \n\nGuide the ecosystem of customers and partners in how to sell and implement new solutions through reference architectures, how-to’s, whitepapers, webinars, event presence.\n\n\n\nYou Might be a Good Fit for this Role if you:\n\n\nHave 5+ years of customer facing experience in solutions architecture, technical sales or professional services roles.\n\nExperience with deploying and integrating applications with scalable and distributed scale-out storage technologies, e.g. scale-out filesystems, on-premises object storage systems, Web3.0 PaaS and SaaS.\n\nAre willing to pull-up your sleeves and contribute through sample code and presentations to adapt to the customer requirements.\n\nWorking knowledge of Linux, Web 2.0 development platforms, solutions and related technologies. Understanding of DNS, TCP, firewalls, proxy servers, DMZ, VPN, VPC.\n\nYou get a kick out of driving new technologies with emerging customers.\n\nDomain expert in storage, ideally in archive and backup workflows\n\nHave strong problem solving, interpersonal, and analytical skills\n\nHave prior experience in running your own startup or high growth teams.\n\nStrong public speaking and writing skills are required\n\nGood intuition with Web3 ecosystems and how the industry is evolving.\n\nSelf-starter, and the ability to navigate complexity and ambiguity to deliver results.\n\n\n\nWhat We're Looking For:\n\n\nMust have enterprise customer experience for minimum 10 years\n\nLocated in the APAC region and Mandarin speaking is a must have\n\nNeeds to have PiB-scale deployment experience \n\nMust have extensive file, object and cloud storage experience \n\nPreference to have some blockchain or p2p experience\n\nIncluded a cover letter (demonstrates that they understand sentences are important)\n\n\nExperience in any scripting language (Python, Go, Rust).\n\n\nNeeds to be senior and able to manage enterprise level deployments single handedly.\n\nCurious & fast learner (eg goes and reads about Filecoin while we're still interviewing them)\n\nShould have startup experience, ideally in the storage world or a data management application vendor (e.g. GPFS filesystem, Weka.io, CommVault vendor)\n\nBonus (not required):\n\n\n\nExperience teaching, writing, or hosting workshops\n\nUS, LATAM, EMEA, Asia time zone\n\nSold into HPC type of workloads\n\n\nShould be used to delivering technical presentations to CTOs and storage architects\n\n\n\nThe salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. \n\nAt Filecoin Foundation, total compensation for this position includes a base salary, tokens (FIL), and exceptional benefits and perks. A reasonable base salary estimate of the current range for this position is $174,061 USD - $205, 942 USD.\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Web3, Cloud, Senior, Sales and Linux jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide

\nAt Figment, our mission is to create an Internet that is truly decentralized where users can freely interact, share, collaborate, and exchange goods and services in a trustless environment. We offer staking, middleware, and application layer solutions for token holders and developers investing in and building on Web 3 technologies. Together, we can build a better Internet.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nAre you a tech-savvy DevOps Engineer or SRE looking for a challenging and exciting opportunity in the blockchain technology space? Look no further! Figment, a leading blockchain technology company, is seeking a highly skilled and motivated individual to join our team as a DevOps Engineer/SRE Engineer.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nResponsibilities:\n\n\nParticipate in on-call activity and provide support for production systems\n\nMonitor and alert on system performance and availability\n\nImplement and maintain system automation and configuration management\n\nEnsure high availability and scalability of our systems\n\nCollaborate with protocol teams to deploy and operate blockchain nodes\n\nTroubleshoot and debug issues in development, test, and production environments\n\n\n\n\nQualifications:\n\n\n* Ideally 1-3 years of experience in a DevOps Engineer or SRE role\n\nExperience with monitoring and alerting tools such as Prometheus, Grafana\n\nExperience with system engineering and automation tools such as Ansible and Terraform\n\nUnderstanding of Linux fundamentals and how a kernel works\n\nExperience working in a remote setting or willing to do so\n\nStrong written and verbal communication skills\n\n\n\n\nAt Figment, we believe in fostering a fun and professional work environment where our employees can thrive and grow. We offer a competitive salary and benefits package, as well as opportunities for career advancement. If you have a passion for blockchain technology and are ready to take your career to the next level, apply now!\n\n\nOne of Figment’s core principles is “Making the Invisible Visible” - ensuring transparency and information sharing in all communication. Figment is committed to transparency regarding pay, benefits, and other compensation types for all internal roles as well as all roles being hired for.\n\nBase Salary: The US base salary range for this position is $85,000 - $120,000. The CAD base salary range for this position is $85,000 - $120,000. This range reflects base salary only, and does not include additional compensation or benefits. For candidates in other countries, the pay range will be disclosed upon your first interview with Figment (being a globally remote company, the list of salary ranges would simply be too long to note here!). The range displayed reflects the minimum and maximum range for a new hire across all of the US. A candidate’s specific pay within the range will be determined by various factors including job-related skills, relevant education, and training.\n\nBenefits: All employees of Figment receive the following competitive benefits. For candidates beyond Canada and the US, benefits will be outlined during your first interview with Figment.\n\n\n* 100% remote-first environment, with co-working spaces in our employee “hubs” across the globe for those who enjoy a hybrid model\n\n* 4 weeks of PTO that kick in day one, with an additional 1 week of flex days\n\n* Extended company-paid health benefits that kick in day one\n\n* Best in class parental leave and flexible arrangements \n\n* A home office stipend to create a space that you enjoy working in\n\n* Monthly Wifi reimbursement\n\n* A yearly Learning & Development budget\n\n* 401K (US) or RRSP match (Canada)\n\n* Stock Options in the company\n\n* Competitive bonus (based on company performance) that is distributed quarterly - we believe that the company’s success should be shared with our employees often\n\n\n* For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment\n\n\n\n\n\n* Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!\n\n* A culture of honesty, professionalism and risk taking in a high-growth environment\n\n\n\n\nAbout Figment\n\nAt Figment, our mission is to support the adoption, growth and long term success of the Web 3 ecosystem. This is Figment’s unique approach: we make it simple to build on the next generation of blockchain technology.\n\nWe provide enterprise grade node and staking infrastructure and developer tools while also actively participating in community & governance.\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Node, Sales, Engineer, Linux and Digital Nomad jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide